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Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana

4 stars4 stars
Avda. Francia s/nPlayas de Bavaro, Punta CanaLa AltagraciaDominican Republic
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Good3.5 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
WiFi
Good internet service
73See all 73 Hotels.com reviews
From 5,884 reviewsTripAdvisor Traveller Rating

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana

from $301
  • Deluxe Room
  • Suite (Loft)
  • Junior Suite
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 410 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

  • Free children's club (ages 1 - 17)

Pets

  • Pets not allowed

  • Restrictions apply *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free extended parking

Offsite

  • Area shuttle *

  • Casino shuttle *

Other information

  • All-inclusive (taxes and gratuities included)

Also known as

  • Grand Palladium Palace Resort Spa Casino All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip)

WiFi is available in public areas for USD 0.01 per night (rates may vary)

Area shuttle and casino shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 13 restaurants
  • 14 bars/lounges
  • 4 poolside bars
  • 5 coffee shops/cafés
  • Swim-up bar
  • Room service (during limited hours)
  • Barbecue grills
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Number of outdoor pools - 4
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 6
  • Full-service spa
  • Spa treatment room(s)
  • Casino
  • Nightclub
  • Beach towels
  • Swim-up bar
  • Spa tub
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Meeting rooms 7
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 19
  • Year Built 1996
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Fireplace
  • Furnished balcony
Freshen up
  • Private bathroom
  • Jetted bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
  • MP3 docking station
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities
  • Kayaking
  • Rowing/canoeing
  • Sailing

Land activities
  • Fitness facilities
  • Miniature golf
  • Soccer
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Dancing
  • Water fitness

Kids' club
  • Supervised activities for children between 1 and 17 years old

Entertainment
  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included
  • Golf green fees
  • Use of golf cart
  • Use of golf equipment
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Premium food items
  • Bottled wine
  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Wireless Internet access
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

Spa

Zentropia Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a mud bath, a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bhogali - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.

Sumptuori - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Open daily.

Tapeo - This restaurant specializes in Spanish cuisine and serves dinner only. Open daily.

Steak House - This restaurant specializes in American cuisine and serves dinner only. Open daily.

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana’s small print

Also known as

  • Grand Palladium Palace Resort Spa Casino All Inclusive

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the spa.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip)

WiFi is available in public areas for USD 0.01 per night (rates may vary)

Area shuttle and casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 73 reviews

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Excellent4.0 / 5
Good
2 night family trip
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Fair2.0 / 5
It was okay..
It was okay. To me it was boring and the food was horrible. All of the restaurants were alwaya full . I ate at the buffet and to me was not good at all. This hotel is not recommended for the fact that its too big and boring.
2 night romance trip
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Poor1.0 / 5
Don't stay here
Horrible hotels a ton of construction. We didn't have water 3 days in a row for a few hours every morning. Hotel rooms are good for big families but if your looking for comfort I would find a different hotel. Most of the workers look miserable and don't want to work. The food presentation looks great but it taste absolutely disgusting. I came home with a nice stomach bug. They're cooking for quantity not quality. This hotel is very large you must take a train that goes around the resort . Nothing is labeled and the workers are not very helpful . Overall just find a different hotel you will be extremely disappointed. August 16-24 2015
8 night family trip
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Fair2.0 / 5
Even if a great deal, be careful!
Went to this resort because of a teaser deal. This was probably the worst vacation.No one spoke English well enough to be understood, food was mediocre at best, and drinks when you could get them were watered down.We had to change rooms because of flooding when it rains and the air conditioning made it smell.The activities were geared toward younger crowd and you will be constantly hounded to pay for exclusions, cigars, or jewelry. Now, if they had as many people willing to get a drink as they had soliciting, maybe that would be a start.It was also off putting that there are areas that you cannot access because you weren't of elite status.In their favor, the grounds were imaculate and the people seemed friendly. It is too bad there is such a language barrier.The worst part is the airport. For that alone, I will not revisit the Dominican. I had no cell service and the wifi was down so I could not find my friend. There are multiple wings to the airport and they do not connect.Now this may have been easy enough to navigate if there was an information/help desk or even monitors showing flight arrivals.There is also no water while you sit there and helplessly wait.And here the language barrier was the worst. After hours of waiting, it was then frustrating to be attacked by the transportation workers only to find out later we were overcharged for our trip to the resort.
5 night trip with friends
Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana
Good3.0 / 5
Good Stay
Hello, My stay was good overall. The staff were extremely friendly; however, the responsiveness was delayed. There was a leak in my room, phone did not work thus making me walk quite a distance to the lobby on all issues.
2 night trip

See all reviews

Grand Palladium Palace Resort Spa & Casino - All Inclusive, Punta Cana

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