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1 room, 2 adults
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Hotel Riviera Caribe Maya, Playa del Carmen

3 stars
Av. 10 / Calle 30Playa del CarmenQROO77710Mexico, 800-491-6126
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Good3.9 / 5
Location
Great location
Value
Best value for money
Service
Fantastic service
Comfort
More comfort would be nice
175See all 175 Hotels.com reviews
From 353 reviewsTripAdvisor Traveller Rating

Hotel Riviera Caribe Maya, Playa del Carmen

Hotel Info: 866-539-8117

from $38
  • Master Suite
  • Standard Plus Deluxe
  • Suite
  • Standard Room 1 Queen Bed No Balcon
  • Standard Plus With Balcony
  • Suite, Balcony

At a glance

Key facts

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • No parking

Offsite

  • Area shuttle *

Also known as

  • Hotel Maya Riviera
  • Riviera Caribe Maya Hotel
  • Hotel Riviera Caribe Maya
  • Hotel Riviera Caribe Maya Playa del Carmen
  • Hotel Riviera Maya
  • Maya Riviera Hotel
  • Riviera Caribe Maya
  • Riviera Caribe Maya Playa del Carmen
  • Riviera Maya Hotel
  • Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000.00 per stay

Optional extras

Rollaway beds are available for MXN 250 per night

Breakfast costs between MXN 65 and MXN 130 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Scuba diving on site
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Use of nearby fitness center (discount)
Working away
  • Business center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Minibar
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer (on request)
Be entertained
  • TV
More
  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Dining

Rey David - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.

Hotel Riviera Caribe Maya, Playa del Carmen’s small print

Also known as

  • Hotel Maya Riviera
  • Riviera Caribe Maya Hotel
  • Hotel Riviera Caribe Maya
  • Hotel Riviera Caribe Maya Playa del Carmen
  • Hotel Riviera Maya
  • Maya Riviera Hotel
  • Riviera Caribe Maya
  • Riviera Caribe Maya Playa del Carmen
  • Riviera Maya Hotel
  • Hotel Riviera Caribe Maya Riviera Maya/Playa Del Carmen, Mexico

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: MXN 1000.00 per stay

Optional extras

Rollaway beds are available for MXN 250 per night

Breakfast costs between MXN 65 and MXN 130 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of MXN 1500 per vehicle (roundtrip)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 175 reviews

Hotel Riviera Caribe Maya, Playa del Carmen
Excellent4.0 / 5
budget if the right price but close to beach
pros: location, beach/restaurants closeness; friendly staff, budget price, cold AC cons: very hard bed, not enough deep drawer/storage space, some noise issues
22 night family trip
Hotel Riviera Caribe Maya, Playa del Carmen
Good3.0 / 5
Very good option value for money. Excellent location
3 night romance trip
Hotel Riviera Caribe Maya, Playa del Carmen
Excellent4.0 / 5
It had some noise through the stay but not beyond bearable. I think some is expected in Playa. Service is very good. Get towels and beach chair coupons at the front desk. Ask for suggestions and eat in the restaurants off 30th Ave.
2 night romance trip
Hotel Riviera Caribe Maya, Playa del Carmen
Fair2.0 / 5
Overpriced and very noisy!!!
Condition of hotel was run down compared to visits there several years ago. My 100$ room should have been 50$. Will not stay there again! Very noisy too!
4 night romance trip
Hotel Riviera Caribe Maya, Playa del Carmen
Good3.0 / 5
Average stay
This hotel is a good place to stay for a night or two. The bed was a little hard and the amenities are basic. The shower was pretty good. Wished they would provide a couple more hand towels. In our haste to leave, we left behind two jackets in the closet and when we called the front desk two days later to get them back, the front desk said that nothing was left behind after checking with housekeeping. They checked with the guest that was staying in the room as well. So either housekeeping is lying or the guest is but in any case we learned our lesson.
1 night romance trip

See all reviews

Hotel Riviera Caribe Maya, Playa del Carmen

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