All hotels in Bilbao, Spain
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Mercure Bilbao Jardines De Albia, Bilbao

4 stars
San Vincente 6BilbaoVizcaya48001Spain, ‏‎800-491-6126
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.8 / 5
Service
Fantastic service
Location
Great location
Comfort
Comfortable
Value for money
Poor value for money
214See all 214 Hotels.com reviews
From 85 reviewsTripAdvisor Traveller Rating

Mercure Bilbao Jardines De Albia, Bilbao

Hotel Info: 866-539-8117

from $97
  • Twin Room
  • zzz80th Anniversary Offer
  • Standard Room, 2 Single Beds
  • Standard Room, 1 Double Bed
  • Twin Room, 3 Single Beds
  • Room, 1 King Bed (Privilege)
  • Standard Room, 1 Double or 2 Single Beds
  • Double Room
  • zzzSingle Room
  • Triple Room
  • Triple Room
  • Double -Special Offer Relax & Spa
  • Double Room Single Use
  • Family Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 138 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking (limited) *

Offsite

  • Area shuttle within 0.8 km *

Other information

  • Smoke-free property

Also known as

  • Hotel Albia Spa
  • Spa Jardines Albia
  • Mercure Bilbao Jardines Albia Hotel
  • Mercure Jardines Albia Hotel
  • Mercure Bilbao Jardines Albia
  • Mercure Jardines Albia
  • Spa Husa Jardines De Albia Hotel Bilbao
  • Husa Jardines De Albia Bilbao
  • Husa Jardines De Albia Hotel
  • Hotel Husa Jardines Albia
  • Hotel Husa Spa
  • Hotel Spa Husa
  • Hotel Spa Husa Jardines Albia
  • Husa Jardines Albia
  • Jardines Albia Spa
  • Spa Husa Jardines
  • Spa Husa Jardines Albia

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 16 for adults and EUR 16 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one way)

Area shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • 24-hour fitness facilities
  • Full-service spa
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 1453
  • Conference space size (meters) - 135
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 2001
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
Things to enjoy
  • In-room massage available
Freshen up
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Jardines de Albia. Services include deep-tissue massages, Thai massages, massages, and facials. The spa is equipped with a steam room and Turkish bath/hammam.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 13 years old are not allowed in the spa.

Dining

Zuria - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Open select days.

Mercure Bilbao Jardines De Albia, Bilbao’s small print

Also known as

  • Hotel Albia Spa
  • Spa Jardines Albia
  • Mercure Bilbao Jardines Albia Hotel
  • Mercure Jardines Albia Hotel
  • Mercure Bilbao Jardines Albia
  • Mercure Jardines Albia
  • Spa Husa Jardines De Albia Hotel Bilbao
  • Husa Jardines De Albia Bilbao
  • Husa Jardines De Albia Hotel
  • Hotel Husa Jardines Albia
  • Hotel Husa Spa
  • Hotel Spa Husa
  • Hotel Spa Husa Jardines Albia
  • Husa Jardines Albia
  • Jardines Albia Spa
  • Spa Husa Jardines
  • Spa Husa Jardines Albia

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Children under 18 years old are not allowed in the spa without adult supervision.

Guests under 13 years old are not allowed in the spa.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 16 for adults and EUR 16 for children (approximately)

Airport shuttle service is offered for an extra charge of EUR 25 per vehicle (one way)

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 214 reviews

Mercure Bilbao Jardines De Albia, Bilbao
Outstanding5.0 / 5
Visit to Bilbao
We stay just one night. The hotel was nice clean and the service was excellent. Pillows were very hard
1 night romance trip
Mercure Bilbao Jardines De Albia, Bilbao
Outstanding5.0 / 5
All that okay. But the only thing wrong that they don't bring shampoo and conditioner why? we are in vacation! no in our home!
1 night romance trip
Mercure Bilbao Jardines De Albia, Bilbao
Poor1.0 / 5
We had the worst experience with the front desk employees Gaizka y Cynthia. They were extremely rude and insolent, with no desire to help us in any way. They insisted I had to give them my reservation paper and were very angry when I told them they could have a copy but not the original. It became a situation where these employees were almost yelling at us. We told them we didn't understand why they were treating with such disrespect and we asked to talk to the Manager. He invited me to his office to tell him what had happened, but I was so upset I ended up crying. He tried to repair de damage by giving us an upgrade in the type of room, helped us with our laundry and sent a tray with fruits to the room, but the damage was done and instead of staying the two nights we paid in advance, we left the following day. The parking garage is behind the hotel. It is very difficult to access and even though the front desk employees gave us a map, they didn't care if we understood how to get there. Parking is 20 euros a night. Breakfast is not included. We do not recommend this hotel.
2 night trip
Mercure Bilbao Jardines De Albia, Bilbao
Excellent4.0 / 5
Good hotel, inaccurate information.
The hotel took a little finding, as the Hotels.com itinerary gave its address as San Vincente, which our satnav didn't recognise, instead of the corrct version, San Vicente. Otherwise a lovely stay. Oh, and the hotel facilities details and opening times need updTing on the site and the information foler in the rooms.
2 night romance trip
Mercure Bilbao Jardines De Albia, Bilbao
Excellent4.0 / 5
No complaints here, would return again
stayed when visiting Sheffield, very handy Impressed with how secure the hotel was, you needed your room card to get into the lift and also onto what ever floor you where staying on. No Air con in room which appeared to get quite warm, however there was a large fan in the room which helped. Overall very happy with no complaints
2 night family trip

See all reviews

Mercure Bilbao Jardines De Albia, Bilbao

Is the description of this hotel not correct? Tell us