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Mercure Neu-Isenburg

Photo gallery for Mercure Neu-Isenburg

Exterior
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Classic Double Room, 1 Double Bed | Premium bedding, down duvets, in-room safe, desk

Overview of Mercure Neu-Isenburg

UNESCO Sustainable Travel Pledge

Mercure Neu-Isenburg

4.0 star property
4-star hotel in Neu-Isenburg with restaurant and bar/lounge

8.0/10 Very good

122 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Connecting rooms available
Map
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263

Room options

About this area

What's nearby

  • Heart of Neu-Isenburg
  • Deutsche Bank Park - 17 min drive
  • Zeil Shopping District - 24 min drive
  • Frankfurt Christmas Market - 26 min drive
  • Romerberg - 26 min drive
  • Römer - 26 min drive
  • Congress Center Messe Frankfurt - 23 min drive
  • Frankfurt Trade Fair - 26 min drive

Getting around

  • Frankfurt Airport (FRA) - 17 min drive
  • Mainz (QFZ-Mainz Finthen) - 34 min drive
  • Dreieich-Sprendlingen Station - 6 min drive
  • Offenbach (Main) Leder Station - 8 min drive
  • Neu Isenburg Station - 30 min walk

Restaurants

  • Restaurant Tonino - 3 min walk
  • Neuer Hafenkasten - 5 min walk
  • MyDöner - 6 min walk
  • Nigiri Sushi - 7 min walk
  • Steakhouse El Paso - 7 min walk

About this property

Mercure Neu-Isenburg

Mercure Neu-Isenburg puts you 5.7 mi (9.2 km) from Deutsche Bank Park. After a workout at the fitness centre, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. The comfortable beds and restaurant get good marks from fellow travellers.

Languages

English, French, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 143 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 6:00 AM - 11:00 PM
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (EUR 12.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for on-site parking
  • Free off-site parking nearby

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Safe-deposit box at front desk
  • Terrace
  • Fitness centre

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Garden

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of EUR 14.00 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
  • Late checkout can be arranged for an extra charge of EUR 30 (subject to availability)

Renovations and closures

The property is closed between 16 December and 10 January.

Pets

  • Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night

Parking

  • Self-parking costs EUR 12.00 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a security system on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards and cash.</p>

Also known as

Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Is Mercure Neu-Isenburg currently open?
The property is closed between 16 December and 10 January.
How much does it cost to stay at Mercure Neu-Isenburg?
As of 4 February 2023, prices found for a 1-night stay for 2 adults at Mercure Neu-Isenburg on 25 February 2023 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Mercure Neu-Isenburg offer free cancellation for a full refund?
Yes, Mercure Neu-Isenburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Neu-Isenburg?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Neu-Isenburg?
Yes, pets are welcome. There's a charge of EUR 12.00 per accommodation, per night.
Is parking offered on site at Mercure Neu-Isenburg?
Yes. Self-parking costs EUR 12.00 per night.
What are the check-in and check-out times at Mercure Neu-Isenburg?
You can check in from 3 PM - midnight. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless social distancing and check-out are available.
What is there to do at Mercure Neu-Isenburg and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Mercure Neu-Isenburg also has a fitness centre.
Are there restaurants at or near Mercure Neu-Isenburg?
Yes, there's an on-site restaurant. Nearby restaurants include Restaurant Tonino (3-min walk), Neuer Hafenkasten (5-min walk) and MyDöner (6-min walk).
Does Mercure Neu-Isenburg have any outdoor private spaces?
Yes, every room features a garden.
What's the area around Mercure Neu-Isenburg like?
Mercure Neu-Isenburg puts you in the heart of Neu-Isenburg. Popular attractions include Deutsche Bank Park, which is 17 minutes away by car. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.5/10

Cleanliness

8.4/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

6/10 Good

Not a 4 star hotel.
I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water. Paid parking reception and bar is together.
mohamed, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Pretty rooms, good breakfast, parking garage, friendly staff.
Julia, 1-night family trip
Verified Expedia guest review

8/10 Very good

Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Scott, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Great and convince location
It was a great location, you have Neu-Isenburg Shopping Centre at the doorstep of the Hotel! Bus and Taxi Service are right there too! Frankfurt City Center is 20 min with taxi. I really enjoyed my stay there!
Assed, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Timea, 1-night trip
Verified Hotels.com guest review

6/10 Good

M, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the rooms, I liked that you can get a few English speaking news channels on the TV and liked most of the parking facilitys. Need a card reader in the park haus to access the hotel after hours and after the current remodeling is completed it will be a very nice hotel.
6-night trip
Verified Expedia guest review

8/10 Very good

Great hotel great staff
Brilliant staff. I had a problem with my booking and within minutes it was resolved. Really courteous staff and nice bar. Great location as well.
Hemal, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent for Business Stays
Excellent stay for business. Hired a meeting room - service was great, efficient and helpful.
H, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

A M, 2-night business trip
Verified Hotels.com guest review