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Adults-only beachfront resort with spa, near Xpu-ha Beach
The hotel is beautiful and clean, the staff is friendly but the food needs a bit more…
Feb 12, 2021
The resort was great. Not all restaurant options were open because of covid…
Jan 21, 2021
Remember, collect 10 stamps, get 1 reward* night
The spa is open daily.
Only registered guests are allowed in the guestrooms.
Pool access available from 8 AM to 8 PM.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Each guestroom is kept vacant for a minimum of 24 between bookings, and can be accessed from outside the building via exterior corridors.
This property accepts credit cards, debit cards, and cash.
The charges below are included in the total price displayed:
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
I would rate the property as ‘fine’ but not great. It needs a bit of updating and some of the food was really poor and the drinks were very watered down. The staff was very friendly and helpful but they could only do so much. The air conditioning in the rooms was never cool enough and it was uncomfortable at night. We had two rooms and one of our doors had open space around it where you could see out. We only stayed one night and decided to move to a different resort. If I had not visited any other all inclusive resorts, it probably would have been adequate but I have too many other things to compare it to so it was not up to our standards.
Kim, 6 night family trip, Jan 2, 2021
Verified Expedia guest review
- disappointed Very old hotel - unfortunately rooms are smell like mold ...Sofa & towels was with the stains... Food not too good ... Hotel has amazing Beach - very beautiful.
2 night trip with friends, Dec 31, 2020
Verified Orbitz guest review
Great Food (one of the better ones and I have stayed at many). The steak place was fantastic for Mexico. We bought the higher end package which got one more restaraunt which was fantastic. The hard alcohol is not top-shelf, but sufficient. The beer was good. The only bad is that they dont heat the pool at all and it was cold. Overall - great smaller resort.
TonyP, 6 night romance trip, Dec 27, 2020
Verified Expedia guest review
We had an amazing vacation here - such great value
Luis, 7 night trip, Dec 3, 2020
Verified Hotels.com guest review
Guys, we stayed for one week, from December 3rd to December 10th 2020. The beach is amazing, sand is all over, ocean is phenomenal. Definitely do upgrade to a Premium package, it gives you an opportunity to eat an Bloved restaurant, take it! Staff is very good. The road from the lobby to the ocean goes through the jungles, absolutely amazing! One minus, there is no evening entertainment. But we will definitely come back there again! Thank you
ilia, 7 night romance trip, Dec 3, 2020
Verified Orbitz guest review
Nice ambience,beautiful beach. ...service amazing..employees A1... Food was ok.. i didn't like the Chinese... But in general good.
Daniel, 5 night trip with friends, Nov 27, 2020
Verified Orbitz guest review
Pro : beach water gorgeous, people very nice Con: the drinks not very good ,food very poor
Dumitru, 9 night family trip, Nov 19, 2020
Verified Expedia guest review
I stayed at Catalonia for 5 days and it was beautiful. The staff was very kind. The food was good but it they served small portions. Overall I had a relaxing and comfortable stay and have no complaints.
Mickayla, 4 night romance trip, Nov 12, 2020
Verified Expedia guest review
I wish I could post the pictures but they will be posted on another site..do not go here during Covid...my temperature was never taken the entire time I was here..and this is the 3rd time I traveled during Covid and this is the only place that didn’t...now they took the worker’s temperature but not all the customers that are coming from different places...again I can’t post pics but my patio had dried blood all over the walls that I couldn’t even enjoy sitting out there..I assume it’s from people killing bugs..but don’t understand why this wasn’t clean...again I traveled during Covid so I know already everything isn’t opened but the food here is disgusting..ever night we had to make 2 reservations at both restaurants just so we could be full...we left the resort one day just to buy food..I never went to an all inclusive resort and had to buy food somewhere else especially spending over $500 for 3 days..it rained off and on so the day we could go to the beach when we got there all our towels had stains on them...the last night here I pulled back my sheets to lay down and it was a blood stain (I have pictures) that I just laid towels on the couch and went to sleep it got to the point that I refused to even tell anyone at the hotel because it was useless...the privileged is a waste...I never purchased this because I read it was worthless in reviews to get...but Expedia upgraded me (thanks guys❤️) but stay away from here...waste of money
OneandonlyL, 3 night trip with friends, Nov 4, 2020
Verified Expedia guest review
La ubicación del hotel es muy conveniente. La playa es hermosa este hotel tiene la mejor playa del área. El personal del hotel es muy amable hospitalario siempre queriendo ayudar. La comida en el restaurante es muy rica y fresca.
Mila, 4 night trip, Oct 30, 2020
Verified CheapTickets guest review