Charles Hope Birmingham Central

Photo gallery for Charles Hope Birmingham Central

Primary image
Smart TV
Smart TV
Smart TV
Smart TV

Overview of Charles Hope Birmingham Central

Entire apartment

Charles Hope Birmingham Central

3.5 star property
City-center apartment within easy reach of Broad Street

7.2/10 Good

18 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Gym
  • Kitchen
  • Non-smoking
The price is $142
Price available on 8/21/2022
Map
25 Hagley Rd, Birmingham, England, B16 8FU
Main amenities
  • 18 smoke-free apartments
  • Fitness center
  • Self parking
  • 24-hour front desk
Feel at home
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television
  • Washer/dryer
Cleaning & Safety
  • Professionally cleaned
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest stays

Choose dates to view prices

About this area

What's nearby

  • In The Westside
  • Broad Street - 3 min walk
  • Arena Birmingham - 3 min drive
  • The Mailbox - 2 min drive
  • University of Birmingham - 3 min drive
  • Bullring Shopping Centre - 8 min drive
  • Villa Park - 13 min drive
  • Cadbury World - 15 min drive
  • Alexander Stadium - 18 min drive
  • Resorts World Birmingham - 28 min drive
  • National Exhibition Centre - 30 min drive

Getting around

  • Birmingham Airport (BHX) - 26 min drive
  • Coventry (CVT) - 48 min drive
  • Birmingham Five Ways Station - 7 min walk
  • Birmingham New Street Station - 23 min walk
  • Birmingham (QQN-New Street Train Station) - 25 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Charles Hope Birmingham Central

Charles Hope Birmingham Central offers a fantastic location, putting you just a 5-minute walk from Broad Street. Apartments feature bonuses like kitchens and washers/dryers, along with Smart TVs and free WiFi.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Property is professionally cleaned
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
This information is provided by our partners.

At a glance

Arriving/Leaving

  • Check-in time from 3:00 PM - 9:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 23
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 23

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 15 per day)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Oven
  • Dishwasher
  • Freezer
  • Coffee/tea maker
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower/tub combination
  • Toilet paper
  • Free toiletries
  • Soap
  • Hair dryer
  • Shampoo

Living spaces

  • Dining room
  • Sitting area

Entertainment

  • 37-inch Smart TV

Laundry

  • Washer/dryer
  • Laundry detergent

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • GBP 150 per pet per stay
  • Welcoming cats and dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Mobile key entry
  • 24-hour front desk

Location highlights

  • In the city center

Things to do

  • Fitness center

Safety features

  • Smoke detector
  • Window guards

General

  • 18 rooms

Fees & policies

Refundable deposits

  • A damage deposit of GBP 200 will be collected before check-in

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 150 per pet, per stay

Parking

  • Secured self parking costs GBP 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests can access their rooms with a mobile device.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Charles Hope Birmingham Central Apartment
Charles Hope Birmingham Central Birmingham
Charles Hope Birmingham Central Apartment Birmingham

Frequently asked questions

Does Charles Hope Birmingham Central offer free cancellation for a full refund?
Yes, Charles Hope Birmingham Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Charles Hope Birmingham Central?
As of Aug 19, 2022, prices found for a 1-night stay for 2 adults at Charles Hope Birmingham Central on Aug 21, 2022 start from $142, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Charles Hope Birmingham Central?
This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
Are pets allowed at Charles Hope Birmingham Central?
Yes, cats and dogs are welcome. There's a charge of GBP 150 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Charles Hope Birmingham Central?
Yes. Self parking costs GBP 15 per day.
What are the check-in and check-out times at Charles Hope Birmingham Central?
You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM. Contactless check-in is available.
What is there to do at Charles Hope Birmingham Central and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near Charles Hope Birmingham Central?
Yes. Nearby restaurants include Laghi's Deli (3-min walk), Blue Piano (5-min walk), and El Borracho de Oro (5-min walk).
Does Charles Hope Birmingham Central have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.
What's the area around Charles Hope Birmingham Central like?
Charles Hope Birmingham Central is in The Westside, a short 7-minute walk from Birmingham Five Ways Station and 3 minutes' walk from Broad Street.

Overall score and ratings

7.2

Good

8.5/10

Cleanliness

8.0/10

Amenities

8.7/10

Property conditions & facilities

10/10 Exceptional

Jane, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Philip- Lee, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Very disappointing. Sub standard. Poor service
Extremely disappointed with my weekend away with my partner. The accommodation itself was really lovely; spacious, finished to a high speed specification and had a really good feel to it. Unfortunately we encountered many issues. The heat in the apartment was unbearable, it was only 19 degrees outside but the apartment had no air movement at all and the windows opened a very limited amount. When we asked the member of staff for a fan, she tutted at me; explained it’s our fault we didn’t bring one and supplied with me a phone number to call, she was rude, arrogant and ignorant. The mattress and bed frame were of extremely poor quality, both were sub standard and in need of replacing immediately, both me and my partner suffered a very bad back on both nights sleep and this impacted our stay massively. We found a mould dish cloth in the cupboard, this was quickly replaced for a clean one but isn’t something you expect when paying for a premium apartment. I reached out to Charles hope apartments about the above raised issues and there response was “thank you for your feedback” after a few more emails they offered me to change rooms and a late check out, unfortunately every room has the same issues in regards to temperature as well as sub standard mattresses and bed frames. I requested a partial refund for the sub standard quality and was refused harshly. My weekend away was tainted by the above issues and ultimately just how poor Charles hope apartments dealt with me. Avoid!!!!
James, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Enjoyable apartment with good location. Easy check in, more information regarding on street parking would be appreciated.
Matthew, 3-night trip
Verified Hotels.com guest review

2/10 Poor

After leaving accused me of causing a massive crack in the hob and are keeping the security deposit. I absolutely did not damage the hob and only used one ring once and the damage is in a completely different location with the image they sent showing a filthy hob. I'm not convinced the image is of the hob in my apartment. Also found an open condom wrapper under the bed as I was doing a final check before leaving. The stay wasn't actually that bad and the non Charles hope staff in the Lansdowne were friendly and good to deal with but are a complete separate entity.
Curtis, 2-night family trip
Verified Expedia guest review

6/10 Good

Hardware is good but software has rooms to improve
Apartment itself is new, except when we move in, there’re still little hairs and debris around. At first the toilet is a bit stuck which even toilet paper can’t be flushed away. We fixed that ourselves. Eventually we know why - because Charles Hope insists to give you 2 rolls of toilet paper only before any cleaning, and it’s supposed to be once per week, it is very easy to run out of toilet paper. Then what will the people do? They use tissues which will stuck the toilet. I suggest Charles Hope to be more generous on toilet papers. Another thing is about the Klevio door lock system. They usually set a wrong checkout date. Whenever you change it, you need to tell the staff over whatsapp manually to change again, not to mention you need to upload all the stuff, install the app, setup accounts to simply get the door opened. And the stupidest thing is, once you get into the room, you get another smart card to open the building’s front door - why don’t you include them in the app in the first place? It’s like a treasure hunt game to checkin this apartment. All the automations should make it easier for your customers but not more time-consuming: either the app needs to be improved or the staff needs to be smarter. In contrast the staff in the reception is more helpful and kudos to her. It is just Charles Hope manage this apart hotel badly but the apartment itself is neat and great. If there’s thing to improve, you better put a manual here for the multifunction oven and the washer.
Siu Shan, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Pleasant
Perfectly pleasant for a business trip
Chloe, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Apartment was very nice, but i didnt like that we had to use the entrance through the parking area instead of the maon entrance
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Apartment was very clean and spacious. Very comfortable stay in a great city centre location. Parking is subject to availability so couldn’t get any on site as it was a last minute booking
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

We’re delighted for the service they provided, they replied to every requests promptly. Provide additional support for early check in and can supported to extend our stay in short notice period. Will recommend to my friends. Moreover, the reception staff in the building and cleaning service staff also very helpful and polite!
28-night romance trip
Verified Expedia guest review