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El Embajador, a Royal Hideaway Hotel

Photo gallery for El Embajador, a Royal Hideaway Hotel

Outdoor pool, open 7:30 AM to 7:30 PM, pool umbrellas, sun loungers
Couples treatment rooms, sauna, spa tub, body treatments, hydrotherapy
Premium bedding, pillowtop beds, minibar, in-room safe
Executive lounge
Royal Suite (Ambassador) | Premium bedding, pillowtop beds, minibar, in-room safe

Overview of El Embajador, a Royal Hideaway Hotel

VIP Access

El Embajador, a Royal Hideaway Hotel

5.0 star property
Luxury resort in Bella Vista with 2 restaurants and 3 bars/lounges

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
The price is $118
Price available on 4/2/2023
Map
Ave Sarasota 65, Santo Domingo, Distrito Nacional, 10110
Main amenities
  • 2 restaurants and 3 bars/lounges
  • 24-hour health club
  • 24-hour room service
  • Breakfast available
  • Casino
  • Daily housekeeping
  • Full-service spa
  • Massage/treatment rooms
  • Outdoor pool
  • Pool bar
  • Sauna
  • Steam room
Feel at home
  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Private spa tub
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • In Bella Vista
  • Malecon - 3 min drive
  • Blue Mall - 9 min drive
  • Assembly Hall of Jehovah's Witnesses - 12 min drive

Getting around

  • Santo Domingo (JBQ-La Isabela Intl.) - 33 min drive
  • Las Americas Intl. Airport (SDQ) - 39 min drive
  • Heroes Center Station - 20 min walk
  • Francisco Alberto Caamano Deno Station - 24 min walk
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's - 7 min walk
  • Viralata - 5 min walk
  • Alma Llanera - 8 min walk
  • Meson de la Cava - 14 min walk
  • Tantra - 8 min walk
Map

About this property

El Embajador, a Royal Hideaway Hotel

A great choice for a stay in Santo Domingo, El Embajador, a Royal Hideaway Hotel features a casino and offers an airport shuttle (available 24 hours) for USD 50 per vehicle. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and El Jardin del Embajador, one of 2 restaurants, serves international cuisine and is open for lunch and dinner. Other highlights at this luxurious resort include 3 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers love the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Intertek Cristal (3rd party expert - Global), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 298 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • 2 restaurants
  • 24-hour room service
  • 3 bars/lounges
  • Poolside bar
  • Snack bar/deli

Traveling with children

  • Childcare in room (surcharge)
  • Playground

What to do

  • Fitness classes
  • Yoga classes
  • Golfing nearby

Working away

  • 5 meeting rooms
  • Business center
  • Conference space (26308 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Hair salon
  • Limo or town car service
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Porter/bellhop
  • Romance packages
  • Tour/ticket assistance
  • Wedding services

Facilities

  • 1 building/tower
  • 10 casino gaming tables
  • 24-hour health club
  • 30 casino slot machines
  • An outdoor pool
  • ATM/banking
  • Banquet hall
  • Built in 1956
  • Casino
  • Casino VIP room
  • Full-service spa
  • Garden
  • Massage/treatment rooms
  • Picnic area
  • Safe-deposit box at front desk
  • Sauna
  • Steam room
  • Television in common areas
  • Terrace

Accessibility

  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 48-inch LED TV
  • IPod docking station
  • Pay movies
  • Premium cable channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Coffee/tea maker
  • Iron/ironing board
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Day bed
  • Free crib/infant bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Soundproofed rooms
  • Turndown service

What to enjoy

  • In-room massage
  • Private indoor spa tub
  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Bi Wellness & Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

El Jardin del Embajador - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.
Cru Tapas & Wine Bar - This tapas bar specializes in Spanish cuisine and serves light fare only. Open daily.
Lobby Bar - This lobby lounge serves light fare only. Open daily.
Las Cotorras Garden Bar - This cocktail bar is located by the pool. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 22 per person
  • Airport shuttle service is offered for an extra charge of USD 50 per vehicle (roundtrip)
  • Early check-in can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 7:30 AM to 7:30 PM
  • Guests under 12 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Safe Travels (WTTC - Global)
  • Intertek Cristal (3rd party expert - Global)
  • Ecolab (3rd party expert - Global)

Policies

<p>Only registered guests are allowed in the guestrooms. </p> <p>Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site. </p><p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

El Embajador
Embajador
RENOVATED El Embajador Royal Hideaway Hotel Santo Domingo
Occidental El Embajador Hotel
Occidental El Embajador Hotel Santo Domingo
Occidental El Embajador Santo Domingo
Occidental Embajador
El Embajador Royal Hideaway Hotel Santo Domingo
El Embajador Royal Hideaway Hotel
El Embajador Royal Hideaway Santo Domingo
El Embajador Royal Hideaway
RENOVATED El Embajador Royal Hideaway Hotel
RENOVATED El Embajador Royal Hideaway Santo Domingo
RENOVATED El Embajador Royal Hideaway
RENOVATED El Embajador a Royal Hideaway Hotel
El Embajador a Royal Hideaway Hotel
Occidental El Embajador
Occidental El Embajador Santo Domingo
El Embajador, A Royal Hideaway
El Embajador, a Royal Hideaway Hotel Resort
El Embajador, a Royal Hideaway Hotel Santo Domingo
El Embajador, a Royal Hideaway Hotel Resort Santo Domingo

Frequently asked questions

Does El Embajador, a Royal Hideaway Hotel offer free cancellation for a full refund?
Yes, El Embajador, a Royal Hideaway Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at El Embajador, a Royal Hideaway Hotel?
As of Apr 1, 2023, prices found for a 1-night stay for 2 adults at El Embajador, a Royal Hideaway Hotel on Apr 2, 2023 start from $118, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at El Embajador, a Royal Hideaway Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at El Embajador, a Royal Hideaway Hotel?
Yes, there's an outdoor pool. Guests have pool access from 7:30 AM to 7:30 PM.
Are pets allowed at El Embajador, a Royal Hideaway Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at El Embajador, a Royal Hideaway Hotel?
Yes, there's free self parking.
Is airport shuttle service offered by El Embajador, a Royal Hideaway Hotel?
Yes, an airport shuttle is available. The charge is USD 50 per vehicle roundtrip.
What are the check-in and check-out times at El Embajador, a Royal Hideaway Hotel?
You can check in from 3:00 PM - midnight. There's a charge for early check-in (subject to availability). Check-out time is 1 PM. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at El Embajador, a Royal Hideaway Hotel?
Yes, the 5382 square-foot casino features 30 slot machines and 10 gaming tables.
What is there to do at El Embajador, a Royal Hideaway Hotel and nearby?
Onsite recreation at El Embajador, a Royal Hideaway Hotel includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. El Embajador, a Royal Hideaway Hotel also has 3 bars, a casino, and a 24-hour health club, as well as a sauna, a picnic area, and a garden.
Are there restaurants at or near El Embajador, a Royal Hideaway Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine, pool views, and poolside dining.
Does El Embajador, a Royal Hideaway Hotel have rooms with private spa tubs?
Yes, each room has a private indoor spa tub.
What's the area around El Embajador, a Royal Hideaway Hotel like?
El Embajador, a Royal Hideaway Hotel is in Bella Vista, a short 14-minute walk from Bella Vista Mall. Travelers give top marks for the resort's prime location.

Reviews

9.0

Superb

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

A must stay.
Splendid experience, manager was exceptionally accommodating.
Vahn, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful great service fun
Hilda, 2-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Rip off
I have an automatic upgrade I was chrged double for upgrade to the royal and we were transferred one floor up and it’s the exact same room The feeling is that instead of paid upgrade as vip gold we got downgraded for double the money.
Sami, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelent Stay
The rooms have been updated since I last stayed before the pandemic. The internet was adecuate and the breakfast is excellent.
A ENRIQUE, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

So far, this is the best high-end hotel we have stayed at in Santo Domingo. Rooms were very comfortable, we had a shower drain issue, which was taken care of quickly. Pool area, grounds are beautiful. Staff is very helpful and attentive.
Elizabeth, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Two observations: - On my previous check in it was extremely slow (30 minutes waiting) - On my latest check out on a Sunday, we did not have the option to check out at our floor (Suite level); and on the lobby area there was just one persone checking out! Needless to say that it was slow...
alexander, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Alejandro, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I really like this hotel :)
Maricela, 1-night romance trip
Verified Expedia guest review