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MainStay Suites Madison East

2.5 star property
Madison family-friendly hotel with indoor pool

Choose dates to view prices

MainStay Suites Madison East

Photo gallery for MainStay Suites Madison East

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, cribs/infant beds
Indoor pool
Exterior
Coffee service
Lobby sitting area

Overview of MainStay Suites Madison East

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
  • Gym
The price is $84
Price available on 10/24/2023
Map
5317 High Crossing Blvd, Madison, WI, 53718
Main amenities
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • Children's pool
  • Spa tub
  • Room service
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Front-desk safe
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Kitchen
  • Private bathroom
  • Separate sitting area

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, iron/ironing board, cribs/infant beds

Basic Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Room, 1 Queen Bed, Accessible, Non Smoking

Basic Room, 1 Queen Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, cribs/infant beds

Basic Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Suite, 2 Queen Beds, Non Smoking (Upgrade) | In-room safe, desk, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Suite, 2 Queen Beds, Accessible, Non Smoking

Basic Suite, 2 Queen Beds, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, cribs/infant beds

Basic Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

About this area

What's nearby

  • East Towne Mall - 3 min drive
  • Wisconsin State Capitol - 13 min drive
  • University of Wisconsin-Madison - 15 min drive
  • Kohl Center - 15 min drive
  • Camp Randall Stadium - 17 min drive
  • University of Wisconsin Hospital and Clinics - 19 min drive
  • Alliant Energy Center - 15 min drive

Getting around

  • Dane County Regional Airport (MSN) - 12 min drive
  • Madison Station - 18 min drive

Restaurants

  • McDonald's - 3 min drive
  • Chick-Fil-A - 3 min drive
  • Culver's - 4 min drive
  • Portillo's Madison, Wisconsin - East Towne - 3 min drive
  • Starbucks - 4 min drive
Map

About this property

MainStay Suites Madison East

MainStay Suites Madison East is a great choice for a stay in Madison. Guests can get a morning swim in at the indoor pool, and the spa tub makes for a relaxing end to the day. A fitness center and a children's pool are offered, and in-room conveniences include refrigerators and microwaves.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 53 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 5 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • Basketball
  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Conference space (400 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Fitness center
  • An indoor pool
  • Spa tub

Accessibility

  • Elevator
  • Elevator door width (inches): 48
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • 40-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchen
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Paper towels

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 06 to April 24:
  • Dining venue(s)
  • Fitness facilities
  • Swimming pool

Children & extra beds

  • Cribs/infant beds are available for USD 20.0 per night
  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in is available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

GrandStay Residential Suites Madison East Hotel
GrandStay Residential Suites Hotel Madison East
GrandStay Residential Suites Madison East
GrandStay Suites
MainStay Suites
MainStay Suites Madison East Hotel
MainStay Suites Madison East Madison
GrandStay Residential Suites Madison East
MainStay Suites Madison East Hotel Madison

Frequently asked questions

Does MainStay Suites Madison East offer free cancellation for a full refund?
Yes, MainStay Suites Madison East does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at MainStay Suites Madison East?
As of Sep 28, 2023, prices found for a 1-night stay for 2 adults at MainStay Suites Madison East on Oct 24, 2023 start from $84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at MainStay Suites Madison East?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at MainStay Suites Madison East?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at MainStay Suites Madison East?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at MainStay Suites Madison East?
Yes, there's free self parking.
What are the check-in and check-out times at MainStay Suites Madison East?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless check-in is available.
Is there an onsite casino at MainStay Suites Madison East?
No, this hotel doesn't have a casino, but Ho-Chunk Gaming Madison (11-min drive) is nearby.
What is there to do at MainStay Suites Madison East and nearby?
Onsite recreation at MainStay Suites Madison East includes basketball. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. MainStay Suites Madison East also has a fitness center and a picnic area.
Does MainStay Suites Madison East have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, a toaster, and cookware.

Reviews

6.6

Good

7.2/10

Cleanliness

7.6/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10 Very Good

Good
Daniel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

4/10 Fair

People deserve better for what you charge to stay
I think they should not be operating under the conditions the hotel was in. Bathtub was dirty toilet had stains on them. Complimentary breakfast was bad they only had cereal and one waffle maker. I had to deposit 100 dollars for a 20 dollar hotel
Oshante, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

We were greeted at the entrance by a number of hotel guests standing just outside the front door openly smoking pot. This continued throughout the stay. We did not feel safe there in this type of party environment.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

The air conditioning unit was so loud that sleep was impossible. The second night we turned the temp up and were sweating just to avoid the noise. The bathtub was gross and peeling. There was no drain plug just a hole. No taking a bath here. The breakfast had nothing but carbs (cereal, oatmeal, bagels, toast, waffles) no yogurt, fresh fruit or eggs. The hot tub jets didn't really work. A child blows more forceful bubbles in their milk. The staff was friendly though.
Valerie, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Clean, spacious. Getting remodeled but worth the price.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First time staying at a Mainstay. Extremely quiet, very comfortable. I will look for a Mainstay wherever I need to lodge overnight first before any other motel/hotel. Very impressed!
Clint, 1-night family trip
Verified Expedia guest review

2/10 Poor

Joshua, 1-night trip
Verified Expedia guest review

4/10 Fair

The bathroom was disgusting and the room air conditioner was very loud when it cycled.
Mark, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Karla, 1-night trip
Verified Hotels.com guest review