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All properties in Madison, Wisconsin, United States of America
1 room, 2 adults

GrandStay Residential Suites - Madison East, Madison

2.5-star2.5 stars
Great for familiesThis property has good facilities for families.
5317 High Crossing Blvd, Madison, WI, 53718, United States of America

Family hotel with indoor pool, near East Towne Mall
  • Free hot/cold buffet breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
From 344 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Value
Best value for money
Location
Great location
Breakfast
Tasty breakfast
Vibe
Vibe is not too good

GrandStay Residential Suites - Madison East, Madison

from $71
  • Suite, 1 Bedroom, Non Smoking
  • Studio, 2 Queen Beds
  • Suite, 2 Bedrooms, Non Smoking
  • Studio, 1 Queen Bed, Accessible, Non Smoking

What’s around GrandStay Residential Suites - Madison East, Madison

Landmarks

  • East Towne Mall - 27 min walk
  • American Center - 29 min walk
  • Madison Area Technical College - 2.9 mi / 4.7 km
  • Olbrich Botanical Gardens - 6.3 mi / 10.1 km
  • Wisconsin State Capitol - 8.9 mi / 14.4 km
  • Wisconsin Historical Museum - 8.9 mi / 14.4 km
  • Monona Terrace Community and Convention Center - 9 mi / 14.5 km
  • Ho-Chunk Gaming Madison - 8.7 mi / 14 km

Getting around

  • Madison, WI (MSN-Dane County Regional) - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 53 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3:00 PM
  • Check-out time is 11 AM

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 5 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Children's pool
  • Fitness facilities
  • Spa tub
  • Basketball on site
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space size (feet) - 400
  • Conference space size (meters) - 37
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Picnic area
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
  • DVD player
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Cookware, dishware, and utensils
More
  • Daily housekeeping

GrandStay Residential Suites - Madison East, Madison’s small print

Also known as

  • GrandStay Residential Suites Madison East Hotel
  • GrandStay Residential Suites Hotel Madison East
  • GrandStay Residential Suites Madison East
  • GrandStay Suites

Optional extras

Rollaway beds are available for USD 10.00 per stay

Safes in guestrooms can be used for USD 1.75 per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Good 7.6 From 313 reviews

Poor 2.0
Horrible stay
Front desk girl was dressed inappropriately. Key did not work had to have room rekeyed 4 times. Bed was dirty. Holes in walls
AJ, us1 night family trip
Poor 2.0
Disgusting hotel - DO NOT stay here!!!!
This is a disgusting hotel. We had 2 engineers booked to stay here for 2 weeks, they lasted not even an hour. Both rooms were filthy and had bedbugs. One of our engineers texted this: "found bedbugs in both our rooms and just the entire hotel was disgusting. I attached pictures of a few things we found. We checked out immediately and the front desk didn't even seem surprised or shocked at all, don't even think they apologized". We are trying to attach the photos below - but (unsurprisingly) this site is saying they are unable to load pictures. The pictures are truly disgusting - bed bugs, old mattress, trash can dirty and gross.
eric, usBusiness trip
Good 6.0
Oops, this room is already occupied.
I’m giving this review a “meh” for one main reason ... upon check-in we were given keys to a room that was already occupied. Thank goodness we only walked in on other people’s things and not something more embarrassing. This is a MAJOR no-no in hospitality. And the worse part is that the man at the front desk took zero responsibility for it and passed it off as “pre-booking.” Isn’t that what a reservation is?? He did put us in a better room with a small bedroom. Unfortunately the bed was somewhere between awful and tolerable, depending on where you finally ended up. It was not the most comfy mattress ever. We come to this area at least a couple time a year. I doubt we’ll be back at this hotel.
Scott, usFamily trip
Very Good 8.0
Room/hotel is outdated but for the price I can't complain
Emily, usBusiness trip
Fair 4.0
Don't stay
Place is not clean
usFamily trip

GrandStay Residential Suites - Madison East, Madison

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