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Mercure Kingfisher Bay Resort Fraser Island, Fraser Island

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Fraser IslandKingfisher Bay, Fraser IslandQLD4655Australia, ‏800-491-6126
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Good3.7 / 5
  • The hotel itself is badly in need of an upgrade but it still seems like the best option…Jun 12, 2016
  • Very pleasant.Jun 9, 2016
38See all 38 Hotels.com reviews
From 3,107 reviewsTripAdvisor Traveller Rating

Mercure Kingfisher Bay Resort Fraser Island, Fraser Island

Hotel Info: 866-539-8117

from $119
  • Superior Room, Multiple Beds
  • Standard Room, Multiple Beds

At a glance

Key facts

Hotel size

  • This hotel has 152 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 10 AM
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

  • Ferry terminal shuttle *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Mercure Kingfisher Bay
  • Mercure Kingfisher Bay Resort
  • Mercure Kingfisher Bay Resort Fraser Island
  • Mercure Kingfisher Bay Fraser Island

Policies

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 20 per night

Full breakfast is offered for an extra charge of AUD 25 per person (approximately)

Cribs/Infant beds are available for AUD 25 per stay

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 23.00 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 14 costs AUD 23.00 (roundtrip)

WiFi is available in guestrooms for AUD 15.00 for 2 hours (rates may vary)

WiFi is available in public areas for AUD 15.00 per 24-hour period (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Ferry terminal shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • Full breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Beach bar
  • Poolside bar
  • Room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • Outdoor tennis court
  • Spa services on site
  • Ecotours on site
  • Fishing on site
  • Playground on site
  • Rowing or canoeing on site
  • Segway rental/tour on site
  • Pool umbrellas
  • Tennis on site
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 2
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Mercure Kingfisher Bay Resort Fraser Island, Fraser Island’s small print

Also known as

  • Mercure Kingfisher Bay
  • Mercure Kingfisher Bay Resort
  • Mercure Kingfisher Bay Resort Fraser Island
  • Mercure Kingfisher Bay Fraser Island

Policies

Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

Optional extras

Onsite credit card charges are subject to an extra charge

Self parking costs AUD 20 per night

Full breakfast is offered for an extra charge of AUD 25 per person (approximately)

Cribs/Infant beds are available for AUD 25 per stay

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AUD 23.00 per person (roundtrip)

Airport shuttle for children between the ages of 4 and 14 costs AUD 23.00 (roundtrip)

WiFi is available in guestrooms for AUD 15.00 for 2 hours (rates may vary)

WiFi is available in public areas for AUD 15.00 per 24-hour period (rates may vary)

Dial-up Internet access is available in guestrooms for an extra charge

Ferry terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 38 reviews

Mercure Kingfisher Bay Resort Fraser Island, Fraser Island
Good3.0 / 5
Time to relax and recharge
Pleasant getaway in quiet surroundings
3 night romance trip
Mercure Kingfisher Bay Resort Fraser Island, Fraser Island
Outstanding5.0 / 5
Valentines week
We wanted a week away to relax and unwind, and that's what we did. It's a bit a quiet time there in February and that was fine with us. Nice pool days with not many people was very enjoyable.
7 night romance trip
Mercure Kingfisher Bay Resort Fraser Island, Fraser Island
Excellent4.0 / 5
Decent resort with nice rooms
The hotel offers a free pick-up service from hotels in Hervey Bay which is well worth taking advantage of as it's quite a way and would be expensive in a taxi. The mainland check-in was swift and efficient and staff in the office were very helpful. The ferry service is a little pricey but was fast and smooth. Our room had a fantastic view over a natural creek/pond and a really nice balcony. The only real negatives were the cost of the wifi which was $15 a day and the food was fine but nothing particularly special.
3 night trip with friends
Mercure Kingfisher Bay Resort Fraser Island, Fraser Island
Excellent4.0 / 5
Great couples get-a-way
Very relaxing & enjoyable time & its relaxing getting back to nature, great holiday within Aust for couples also excellent service from staff & rangers & excellent food & some very good walking tracks
5 night romance trip
Mercure Kingfisher Bay Resort Fraser Island, Fraser Island
Good3.0 / 5
Below par hotel on beautiful Fraser
Staff were pretty awful - cocktails were not good at all and most seemed really undertrained. Overall just felt like a bit of a rip off. They obviously have the monopoly on the island. Just wasn't up to the standard I expected. Luckily the 4WDing on Fraser was awesome...
2 night family trip

See all reviews

Mercure Kingfisher Bay Resort Fraser Island, Fraser Island

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