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Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast

4-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Fraser IslandKingfisher Bay, Fraser CoastQLD4655AustraliaGreat location! See map

Fraser Island beachfront hotel with 3 restaurants, outdoor pool
    Very Good8.0
    • The hotel itself is badly in need of an upgrade but it still seems like the best option…Jun 12, 2016
    • Great holiday venue. Suggest one week or a few days is good. Stayed two weeks which is…Nov 11, 2017
    36See all 36 reviews
    From 5,841 reviewsTripAdvisor Traveller Rating

    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast

    from $126
    • Superior Room
    • Standard Room

    At a glance

    Key facts

    Hotel size

    • This hotel has 152 rooms


    • Check-in time starts at 2 PM
    • Check-out time is 10 AM
    Airport shuttle service is available on request. Contact the property in advance to make arrangements.

    Guests will be booked on the 3:30 PM ferry from River Heads on their arrival date (surcharge apply, payable on check-in). Alternative departure times from River Heads are 9 AM, 12:30 PM, and 6:45 PM. Guests preferring one of these times can arrive at River Heads reception 40 minutes prior to departure. 4WD vehicle ferry transfers surcharges vary, and pre-booking is required. For more details, please contact the property using the information on the reservation confirmation received after booking.

    Required at check in

    • Credit card deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others


    • Children (14 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

    • Babysitting/childcare *


    • Pets not allowed


    • WiFi in public areas *

    • WiFi in rooms *



    • Airport shuttle (available on request) *

    • Ferry terminal shuttle *


    • Self parking *

    Other information

    • Smoke-free property
    * See small print for additional details or extra charges

    In the hotel

    Taking the kids?
    • Supervised childcare/activities (surcharge)
    Food and drink
    • Full breakfast daily (surcharge)
    • 3 restaurants
    • Bar/lounge
    • Beach bar
    • Poolside bar
    • Room service
    Things to do
    • Outdoor pool
    • Pool sun loungers
    • Outdoor tennis court
    • Spa services on site
    • Ecotours on site
    • Fishing on site
    • Playground on site
    • Rowing or canoeing on site
    • Segway rental/tour on site
    • Pool umbrellas
    • Tennis on site
    • Billiards or pool table
    Working away
    • Business center
    • Meeting rooms 2
    • Computer station
    • 24-hour front desk
    • Tours/ticket assistance
    • Laundry facilities
    • Hair salon
    • Luggage storage
    • Wedding services
    • Porter/bellhop
    • ATM/banking
    • Safe-deposit box at front desk
    • Picnic area
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • Air conditioning
    • Coffee/tea maker
    • Iron/ironing board
    Things to enjoy
    • In-room massage available
    • Balcony
    Freshen up
    • Private bathroom
    • Shower/tub combination
    • Hair dryer
    Be entertained
    • LCD TV
    • Cable TV channels
    Stay connected
    • Desk
    • WiFi (surcharge)
    • Phone
    Food and drink
    • Refrigerator
    • Daily housekeeping
    • Connecting/adjoining rooms available

    Special features


    Onsite venue - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast’s small print

    Also known as

    • Mercure Kingfisher Bay
    • Mercure Kingfisher Bay Resort
    • Mercure Kingfisher Bay Resort Fraser Island
    • Mercure Kingfisher Bay Fraser Island


    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Transfers via boat are required and must be arranged at least 72 hours before travel by contacting the property at the number on the booking confirmation.

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Self parking costs AUD 20 per night

    Full breakfast is offered for an extra charge of AUD 25 per person (approximately)

    Cribs/Infant beds are available for AUD 25 per stay

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of AUD 23.00 per person (roundtrip)

    Airport shuttle for children between the ages of 4 and 14 costs AUD 23.00 (roundtrip)

    WiFi is available in guestrooms for AUD 15.00 for 2 hours (rates may vary)

    WiFi is available in public areas for AUD 15.00 per 24-hour period (rates may vary)

    Dial-up Internet access is available in guestrooms for an extra charge

    Ferry terminal shuttle service is offered for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    What’s around Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast


    • On the beach
    • Lake McKenzie - 6.7 mi / 10.8 km
    • Central Station - 8.8 mi / 14.1 km
    • Hervey Bay Botanic Garden - 18 mi / 28.9 km
    • Reefworld Aquarium - 18.9 mi / 30.5 km
    • Urangan Pier - 19 mi / 30.6 km
    • Hervey Bay Historical Village Museum - 20.7 mi / 33.3 km
    • Fraser Coast Cultural Centre - 22.3 mi / 35.9 km

    Getting around

    • Hervey Bay, QLD (HVB) - 47 min drive
    • Self parking (surcharge)
    • Airport shuttle (surcharge)
    • Ferry terminal shuttle

    Recent reviews

    Very Good 8.0 From 36 reviews

    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast
    Well organised from collection from airport to ferry then the resort, 4x4 tour is amazing and a good way to see the island and the whale watching was an amazing experience, the only down fall is it's very expensive to eat and drink and if your only have a room only, very limited what you can do
    A Traveler, gb4 night family trip
    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast
    Mmmm, well, Don't know why I keep going back to this place honestly. Was greeted by a vague look from the check in member, the manager, and asked when the booking was made etc. Thought here we go again. Was issued with a room, superior room I might add which is what I paid extra for. The key card would not work to get access to the room. Tracked down a maintenance guy who let us in. Our cards were blank! Greeted by an overwhelming smell of some cheep deodorizer that made our eyes water. Opened the balcony sliding screen door to air the room out as the door fell off the tracks completely. It was then I noticed large patches of mold on the single bed. OMG. Off to reception I went. To cut a long and painful story short, we finally got moved to a upstairs room above. After two hours of checking in we could finally start our break. The morning of departure we were issued with an invoice for $450.00 for 4 breakfasts we didn't have and a return barge from resort we didn't use. Came and left via Inskip barge. 20 min to try to clear the issue up with the invoice. OMG. Meals expensive and ordinary. Enough said. Have watched this place deteriorate over the past 6 years that we have been going there. All management related in my view. The staff looked flogged. Especially at the burger bar, Oh sorry, the sand bar bistro. They have destroyed a once lovely and enjoyable place. Won't be back. A real shame.
    Brian, auRomance trip
    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast
    Unique Resort
    If you want to stay at Fraser Island we can highly recommend to stay at Mercure Kingfisher Bay Resort. The staff is very professionel and the resort is unique. You feel like being in the nature but at the same time you have all the great benefit of the hotel. Remember to take at beutiful spot tour with Martin during your stay. An unforgettable experience.
    Iben, auFamily trip
    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast
    Very Good8.0
    Island paradise....almost!
    4 nights stay with my wife to celebrate her 50th birthday. Very good weather and great location
    ROGER, auRomance trip
    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast
    Very Good8.0
    Perfect place
    Very pleasant.
    Ave, au1 night romance trip

    See all reviews

    Mercure Kingfisher Bay Resort Fraser Island, Fraser Coast

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