We stayed here for 5 nights and thoroughly enjoyed everything about this hotel. From the moment we arrived, the staff were friendly, courteous and attentive. The location is really convenient, for being both just a few minutes walk from the centre of town and access to the mountains, and the fact that it's also just a few minutes walk from the train station. We stayed in the corner Belle Epoque Room in the original part of the hotel, and was surprised how spacious and well laid out it was; from the photo, it looks a little compact which did originally concern me a little when I booked, but it isn't the case at all. The view out of the 3 balconies in the room and the one from the bathroom was fantastic and great to wake up to in the mornings. We didn't dine at the hotel in the evening, but breakfast offered plenty of choices, all fresh and all well laid out which set up us nicely for the day. The spa was also great to be able to unwind after a day exploring the mountains. The need to ditch bathing gear in the steam/sauna rooms is something to note for travellers not used to it, but it's normal here and towels are plenty at hand. A lovely, lovely hotel that I wouldn't hesitate to recommend!