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1 room, 2 adults

JW Marriott Surabaya, Surabaya

5-star5 stars
Jalan Embong Malang 85-89SurabayaEast Java60261Indonesia

Luxury hotel in Surabaya with outdoor pool, bar/lounge
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
Very comfortable
Great room
Tasty breakfast
Delicious food
187See all 187 reviews
From 1,005 reviewsTripAdvisor Traveller Rating

JW Marriott Surabaya, Surabaya

from $64
  • Deluxe Room, City View
  • Studio, 1 King Bed, City View, Corner
  • Deluxe Room, Business Lounge Access
  • Executive Suite, 1 Bedroom, Business Lounge Access
  • Executive Studio, Business Lounge Access
  • Executive Suite, 2 Bedrooms, Business Lounge Access, City View

What’s around JW Marriott Surabaya, Surabaya


  • Heart of Surabaya
  • BG Junction - 9 min walk
  • Tunjungan Plaza - 13 min walk
  • Grahadi - 14 min walk
  • Joko Dolog Statue - 15 min walk
  • Sharp Bamboo Monument - 21 min walk
  • Surabaya Plaza Shopping Mall - 23 min walk
  • World Trade Centre - 25 min walk

Getting around

  • Surabaya (SUB-Juanda) - 41 min drive
  • Surabaya Pasar Turi Station - 23 min walk
  • Surabaya Gubeng Station - 13 min drive
  • Free self parking
  • Valet parking (surcharge)
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Free shopping center shuttle

At a glance

Key facts

Hotel size

  • This hotel has 407 rooms
  • This hotel is arranged over 25 floors


  • Check-in time starts at 2 PM
  • Check-out time is noon
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • One child (18 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *

  • Train station pick-up *


  • Free self parking

  • Valet parking *


  • Area shuttle *

  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Spa tub
  • Nightclub
  • Pool umbrellas
  • Health club
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
  • Conference center
  • Computer station
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Year Built
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • Chinese
  • English
  • Indonesian
  • Japanese
  • Malay

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

JW Marriott Surabaya, Surabaya’s small print

Also known as

  • Jw Marriott Hotel Surabaya
  • JW Marriott Surabaya Hotel
  • Jw Surabaya
  • Marriott Surabaya
  • Surabaya Jw Marriott
  • Surabaya Marriott
  • JW Marriott Hotel Surabaya Java
  • JW Marriott Surabaya


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Valet parking costs IDR 50000 per night

Buffet breakfast is offered for an extra charge of IDR 328000 for adults and IDR 164000 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 400000 per vehicle (one way)

Train station pick-up service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Superb 9.0 From 187 reviews

JW Marriott Surabaya, Surabaya
Great comfy please in the busy Surabaya city
John, us2 night trip
JW Marriott Surabaya, Surabaya
Highly recommended accommodation
Satisfying, nice room, affordable price
Malvin, us1 night romance trip
JW Marriott Surabaya, Surabaya
Great stay
Issam, us3 night romance trip
JW Marriott Surabaya, Surabaya
Very comfy and nice
Comfy short.
A Traveler, us1 night business trip
JW Marriott Surabaya, Surabaya
like home
as usual the staff are the best
Mike, us3 night business trip

See all reviews

JW Marriott Surabaya, Surabaya

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