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Crowne Plaza Orlando Universal, Orlando

3.5 stars
7800 Universal BoulevardOrlandoFL32819United States of America, ‏‎800-491-6126
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Excellent4.1 / 5
Service
Fantastic service
Cleanliness
Clean
Breakfast
Tasty breakfast
WiFi
Bad internet service
565See all 565 Hotels.com reviews
From 2,027 reviewsTripAdvisor Traveller Rating

Crowne Plaza Orlando Universal, Orlando

Hotel Info: 866-539-8117

from $127
  • Junior Suite, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking
  • Executive Level Standard Room, 1 King bed or 2 Queen beds (bed type assigned at check-in)
  • Executive Deluxe Room, 1 King Bed & Sofabed
  • Studio, One Queen Bed, Non-Smoking
  • Room, 2 Queen Beds, Non Smoking (PURE (Allergy-friendly) Room, 2 Queen)
  • Deluxe Room, 1 King Bed & Sofabed
  • Executive Room, 1 King Bed, Non Smoking (Executive Level Room, 1 King bed)
  • Standard Room
  • King Pure Allergen Free Non-Smoking

At a glance

Key facts

Hotel size

  • This hotel has 400 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking *

Offsite

  • Free area shuttle

  • Free theme park shuttle

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Orlando
  • Universal Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crowne Plaza Orlando Universal Hotel
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Hotel
  • Crowne Plaza Universal Hotel Orlando
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza
  • Orlando Crowne Plaza Universal
  • Universal Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 12 per night with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 17 for adults and USD 0.00 for children (approximately)

WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Spa services on site
  • Golf lessons available nearby
  • Golfing nearby
  • Skydiving nearby
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Meeting rooms 5
Services
  • 24-hour front desk
  • Concierge desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Elements Bar and Grille - Overlooking the pool, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Cafe del Sol - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast only.

Aqua Pool Bar - This poolside bar specializes in American cuisine and serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered.

Crowne Plaza Orlando Universal, Orlando’s small print

Also known as

  • Crowne Plaza Orlando
  • Universal Crowne Plaza Orlando
  • Crown Plaza Orlando
  • Crowne Plaza Orlando Universal Hotel Orlando
  • Crowne Plaza Orlando Universal Hotel
  • Crowne Plaza Orlando Universal
  • Crowne Plaza Universal
  • Crowne Plaza Universal Hotel
  • Crowne Plaza Universal Hotel Orlando
  • Crowne Plaza Universal Orlando
  • Orlando Crowne Plaza
  • Orlando Crowne Plaza Universal
  • Universal Crowne Plaza

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 12 per night with in/out privileges

Valet parking costs USD 22 per day with in/out privileges

RV/bus/truck parking is available for an extra charge

Rollaway beds are available for an additional charge

Breakfast is offered for an extra charge of USD 17 for adults and USD 0.00 for children (approximately)

WiFi is available in guestrooms for USD 0.00 per stay (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 565 reviews

Crowne Plaza Orlando Universal, Orlando
Excellent4.0 / 5
Not bad
The stay wasn't bad. Bed was okay. Pillows were flat. Room was clean. It seemed like they didn't turn on the AC or it wasn't working because the hallways and sometimes the elevator would be stuffy/humid. Staff was great and friendly. Wouldn't mind staying here again.
6 night trip with friends
Crowne Plaza Orlando Universal, Orlando
Outstanding5.0 / 5
Fabulous mini vacation spot
Fantastic we had a fabulous time.
2 night family trip
Crowne Plaza Orlando Universal, Orlando
Fair2.0 / 5
Fictitious 5-star hotel
They say that first impressions are lasting the rude staff person named Kim who checked us in had, shall we say, had "an attitude of superiority". She then neglected to advise us how to get to our room and neglected to offer any staff assistance with several bags we had with us, nor did she offer a luggage cart. It was only after I inquired about these things service was provided. The hotel also was supposed to have free Wi-Fi however the Wi-Fi was on an unsecured Network. When I brought this to a staff person's attention name Charlotte she was unable to resolve the problem. She did say they would reboot the servers and agreed to call me in our room once the problem was resolved. However I received no such call and also noticed after looking at my phone later in the evening that against my wishes after I showed her my phone she connected me 2 and unsecured Wi-Fi at the hotel. Upon noticing this I obviously disconnected my Wi-Fi connection. I would never stay at this hotel again with all the many other choices in the Orlando area this was a very fictitious "5 star hotel".
1 night family trip
Crowne Plaza Orlando Universal, Orlando
Fair2.0 / 5
Birthday getaways
Room wasn't ready until 4:30. Checkin is at 4. Dusty room sheets not changed after accidentally getting jelly from Danish on sheet. Concierge wasn't knowledgeable
3 night romance trip
Crowne Plaza Orlando Universal, Orlando
Excellent4.0 / 5
Very clean. The staff is friendly and helpful. Only disappointment was no refrigerator in the room and bed so close to window, it's hard to sleep in.
2 night romance trip

See all reviews

Crowne Plaza Orlando Universal, Orlando

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