Best Western Southside Hotel & Suites

Photo gallery for Best Western Southside Hotel & Suites

Primary image
Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room;with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Overview of Best Western Southside Hotel & Suites

Best Western Southside Hotel & Suites

2.5-star property
Suburban Westside hotel with outdoor pool

7.2/10 Good

1,001 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Internet access
  • Free WiFi
  • Pet-friendly
  • Gym
Map
4580 Collins Rd, Orange Park, FL, 32244-9521
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • 24-hour business centre
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front desk safe
  • ATM/banking services
  • Vending machine
For families
  • Free cots/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • In Westside
  • Jacksonville Naval Air Station - 3 min drive
  • University of North Florida - 19 min drive
  • St. Johns Town Center - 24 min drive
  • TIAA Bank Field - 27 min drive

Getting around

  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 27 min drive
  • Jacksonville International Airport (JAX) - 31 min drive
  • St. Augustine, FL (UST-Northeast Florida Regional) - 39 min drive
  • Jacksonville Station - 21 min drive

Restaurants

  • 4 Rivers Smokehouse - 19 min walk
  • Sweet Tomatoes - 4 min drive
  • Ted's Montana Grill - 4 min drive
  • Olive Garden - 4 min drive
  • Denny's - 4 min drive

About this property

Best Western Southside Hotel & Suites

Hotel in the heart of Westside
Take advantage of laundry facilities, a fitness centre and a 24-hour business centre at Best Western Southside Hotel & Suites. Guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • An outdoor pool
  • Free self-parking
  • Full breakfast (surcharge), an electric car charging station and a computer station
  • Coffee/tea in the lobby, free newspapers and a front desk safe
  • Guest reviews give top marks for the location
Room features
All guest rooms at Best Western Southside Hotel & Suites feature comforts, such as Laptop workspace and air conditioning, in addition to amenities, such as Desk chair and safes. Guests reviews speak well of the cleanliness rooms at the property.
Other amenities include:
  • Free infant beds and free extra beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 43-inch LED TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property's general deposit is required in cash when a valid credit card is not available at check-in for authorization.
  • Guests planning to arrive after midnight must ring the bell at the hotel entrance to gain entry.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Wi-Fi (speed: 25+ Mbps) in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Working away

  • 24-hour business centre
  • Meeting room
  • Computer station
  • Conference space (500 square feet)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Built in 1989
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • Fitness centre
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible lounge
  • Handrails in stairwells
  • Close-captioned TV
  • Visual fire alarm
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Wireless Internet access (surcharge) (speed of 25+ Mbps)
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Refundable deposits

  • Cash deposit: USD 250 per accommodation, per stay

Optional extras

  • WiFi is available in guest rooms for USD 0.01 per stay (rates may vary)

Renovations and closures

The property will be renovating from 28 July 2022 to 1 December 2022 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
During renovations, the hotel will make every effort to minimise noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

Also known as

Best Western Southside
Best Western Southside Hotel
Best Western Southside Hotel Jacksonville
Best Western Southside Jacksonville
Hotel Best Western Southside
Hotel Southside Best Western
Southside Best Western
Best Western Southside Hotel Orange Park
Best Western Southside Orange Park
Best Western Orange Park
Orange Park Best Western
Best Western Hotel Southside
Southside & Suites Orange Park
Best Western Southside Hotel & Suites Hotel
Best Western Southside Hotel & Suites Orange Park
Best Western Southside Hotel & Suites Hotel Orange Park

Frequently asked questions

Does Best Western Southside Hotel & Suites offer free cancellation for a full refund?
Yes, Best Western Southside Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Southside Hotel & Suites?
As of 7 Oct 2022, prices found for a 1-night stay for 2 adults at Best Western Southside Hotel & Suites on 23 Oct 2022 start from $77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Southside Hotel & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Best Western Southside Hotel & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Southside Hotel & Suites?
Yes, cats and dogs are welcome. There's a charge of USD 30 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Southside Hotel & Suites?
Yes, there's free self parking. Electric car charging is available.
What are the check-in and check-out times at Best Western Southside Hotel & Suites?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM.
Is there an on-site casino at Best Western Southside Hotel & Suites?
No, this hotel doesn't have a casino, but bestbet Orange Park (3-min drive) is nearby.
What is there to do at Best Western Southside Hotel & Suites and nearby?
Best Western Southside Hotel & Suites has an outdoor pool and a fitness centre, as well as a picnic area.
Are there restaurants at or near Best Western Southside Hotel & Suites?
Yes. Nearby restaurants include Sweet Tomatoes (2.1 mi), Pengree's Restaurant (2.8 mi) and Ted's Montana Grill (2.9 mi).

Overall score and ratings

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.1/10

Amenities

6.9/10

Property conditions & facilities

6.4/10

Eco-friendliness

10/10 Exceptional

overnight success
this hotel has been upgraded and it shows very clean, breakfast selection was amazing liked they had different choices daily, and it was tasty. we only stayed one night but would be happy to stay longer if it ever comes about rooms very comfortable JIB
JEAN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent stay will do it again soon
Jhan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was good.
Karen, 4-night business trip
Verified Hotels.com guest review

6/10 Good

Was just Ok
The staff was very nice and attentive to our needs. For example, our mini fridge did not work and they quickly changed it out. We were told at check-in that we had a completely renovated room, but, while it seemed to have fresh paint, overall it still needed quite a bit of work. The toilet barely flushed and was old, the fixtures in the bathroom were rusty, etc... The bed was very clean and comfortable though. When we arrived that evening for check-in there seemed to be alot of shady characters hanging out outside and in the lobby, but we did not see any more of that for the remainder of our stay. Breakfast was good with a nice selection.
Joseph, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Not Good
First off they charged my card $100 for incident. The condition of the Hotel was poor, College students rented the rooms out on the 3rd floor that they placed us on so we had to smell POT which isn't pleasant. It smells like a skunk was let out in the Hall. The beds were hard and uncomfortable, didn't get much sleep. We will not stay in your hotel again.
Rosalind, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Patrick, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

First, check in.. receptionists was eating at her desk. There was a smell throughout the lobby (another form of smoke) that they try to cover with a room air freshner. Bathroom door in the room wont shut close. Room wasn't vacuumed. Some paper shred on the carpet. Front desk are not updated about the pool. Was informed the pool is open, got changed and head to the pool to found out its close.
Lani, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Disappointing
The room had a moldy smell when I entered. I requested to be transferred to another room. Upon transfer to my new room I discovered the air conditioning to be leaking and the whole carpet soaked on that side of the room. I called the front desk and informed them of the issue. They said they would send the maintenance but maintenance never came to repair. This also did not help with reducing odors in the room. I mentioned to front desk that I would like to inform the manager and get some sort of refund however they were unavailable and I never heard back from them despite leaving all of my contact information as was requested by the staff. The rooms are dated and in general the cleanliness could be improved.
2-night trip
Verified Hotels.com guest review

8/10 Very good

Billy, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was ok. Bed was comfortable. 11:00 checkout. Fitness equipment was broken.
Perry, 1-night business trip
Verified Hotels.com guest review