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Hotel Emporio Acapulco, Acapulco

3.5 stars
Av. Costera Miguel Aleman 121Fracc. Magallanes, AcapulcoGRO39670Mexico, ‏800-491-6126
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Excellent4.0 / 5
Location
Great location
Breakfast
Tasty breakfast
Bar and Beverages
Bar is not good
508See all 508 Hotels.com reviews
From 888 reviewsTripAdvisor Traveller Rating

Hotel Emporio Acapulco, Acapulco

Hotel Info: 866-539-8117

from $63
  • Krazy Acapulco Saving
  • Superior Ocean View
  • Estudio
  • Studio
  • Privilege Club Ocean Ste

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Valet parking *

Also known as

  • Acapulco Emporio
  • Hotel Emporio Acapulco
  • Acapulco Emporio Hotel
  • Acapulco Hotel Emporio
  • Emporio Acapulco
  • Emporio Acapulco Hotel
  • Emporio Hotel
  • Emporio Hotel Acapulco
  • Hotel Acapulco Emporio
  • Hotel Emporio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 702

Self parking costs MXN 80 per night

Valet parking costs MXN 80 per night

Rollaway beds are available for an additional charge

Breakfast costs between MXN 220 and MXN 300 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle

Cruise ship terminal shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach cabanas (surcharge)
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Swim-up bar
  • Spa tub
  • Pool umbrellas
  • Sauna
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1952
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Oriental Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Emporio Acapulco, Acapulco’s small print

Also known as

  • Acapulco Emporio
  • Hotel Emporio Acapulco
  • Acapulco Emporio Hotel
  • Acapulco Hotel Emporio
  • Emporio Acapulco
  • Emporio Acapulco Hotel
  • Emporio Hotel
  • Emporio Hotel Acapulco
  • Hotel Acapulco Emporio
  • Hotel Emporio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 702

Self parking costs MXN 80 per night

Valet parking costs MXN 80 per night

Rollaway beds are available for an additional charge

Breakfast costs between MXN 220 and MXN 300 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle

Cruise ship terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 508 reviews

Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
Year number five and still loving Emporio.
This our fifth year staying at Emporio in Acapulco. Have plenty of patience on hand for the ridiculously slow moving line at check-in, but once you get passed that, you will love everything about this hotel.
4 night family trip
Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
Fino
Fue Inolvidable
1 night family trip
Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
great place
4 night trip
Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
Great! Just not your receptionist.
Everything was great the service was good overall. Only one of the receptionist was not nice what so ever. She didn't explain the service and we had to end up paying for breakfast when we had told her we wanted the same as the other room we have purchase for the rest of our family. Everyone else at the hotel was very nice and welcoming. I don't know if it was because we were foreign,because I got see her with another guest that spoked Spanish and believe was for Mexico City and her attitude was totally different with that being said I am Mexican-American I speak fluent Spanish.
1 night family trip
Hotel Emporio Acapulco, Acapulco
Fair2.0 / 5
hotel
was not inpressed with hotel staff were the worst i've ever seen, hotel is very nice set up with many pools,No one spoke english I would not tell a friend to stay here...
5 night family trip

See all reviews

Hotel Emporio Acapulco, Acapulco

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