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Hotel Emporio Acapulco, Acapulco

3.5 stars3.5 stars
Av. Costera Miguel Aleman 121Fracc. Magallanes, AcapulcoGRO39670Mexico
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Excellent4.0 / 5
Room
Room is all right
Location
Great location
Wellness Area
Great wellness & sports facilities
Pool
Great pool
589See all 589 Hotels.com reviews
From 1,000 reviewsTripAdvisor Traveller Rating

Hotel Emporio Acapulco, Acapulco

from $57
  • Krazy Acapulco Saving
  • Superior Ocean View
  • Estudio
  • Studio
  • Privilege Club Ocean Ste

At a glance

Key facts

Hotel size

  • This hotel has 422 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport drop off (available 24 hours) *

  • Cruise terminal shuttle *

Parking

  • Valet parking *

Also known as

  • Acapulco Emporio
  • Hotel Emporio Acapulco
  • Acapulco Emporio Hotel
  • Acapulco Hotel Emporio
  • Emporio Acapulco
  • Emporio Acapulco Hotel
  • Emporio Hotel
  • Emporio Hotel Acapulco
  • Hotel Acapulco Emporio
  • Hotel Emporio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 702

Self parking costs MXN 80 per night

Valet parking costs MXN 80 per night

Rollaway beds are available for an additional charge

Breakfast costs between MXN 220 and MXN 300 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle

Cruise ship terminal shuttle service is offered for an extra charge

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • 24-hour room service
Things to do
  • On private beach
  • Beach cabanas (surcharge)
  • Number of outdoor pools - 3
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Swim-up bar
  • Spa tub
  • Pool umbrellas
  • Sauna
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 7
  • Conference space
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Year Built 1952
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Terrace

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Pay movies
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Oriental Spa has massage/treatment rooms. Services include massages, facials, and body treatments. The spa is equipped with a sauna and a spa tub.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub

Nearby

  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Awards and affiliations

  • The property is a member of Preferred Hotels & Resorts.

Hotel Emporio Acapulco, Acapulco’s small print

Also known as

  • Acapulco Emporio
  • Hotel Emporio Acapulco
  • Acapulco Emporio Hotel
  • Acapulco Hotel Emporio
  • Emporio Acapulco
  • Emporio Acapulco Hotel
  • Emporio Hotel
  • Emporio Hotel Acapulco
  • Hotel Acapulco Emporio
  • Hotel Emporio

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 702

Self parking costs MXN 80 per night

Valet parking costs MXN 80 per night

Rollaway beds are available for an additional charge

Breakfast costs between MXN 220 and MXN 300 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 350 per vehicle

Cruise ship terminal shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.0 /5 from 589 reviews

Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
EXCELLENT HOTEL
EXCELLENT LOCATION ON THE BAY.. ACROSS FROM THE MALL. CLOSE TO THE NIGHT LIFE.ROOMS VERY CLEAN.WHAT ELSE COULD ANYONE ASK FOR?
9 night trip with friends
Hotel Emporio Acapulco, Acapulco
Poor1.0 / 5
"Half an hour wait" hotel
Complete disaster: to get your car to valet parking (other options not available) – half an hour wait, to get your car from parking – half an hour wait, check- in – half an hour wait, check-out – you guest it – half an hour wait. Swimming pool towels -half an hour wait, breakfast table - half an hour wait, to call and speak with manager - impossible: phone's broken. Not just that - they are cheating: if you buying more expensive junior suite - they luring you in to "dedicated" executive lounge (which is actually on stairways landing) for breakfast and evening canapes. Avoid this area at any time of day!!! This is done for only one reason: to lover amount of attending people at main breakfast serving area. Swimming pool for kids is the only good thing. Only one problem: you have to wait to get your lounge-chair. Half an hour on average.
3 night family trip
Hotel Emporio Acapulco, Acapulco
Poor1.0 / 5
Management must fumigate the rooms.
Unfortunately was coakroaches at my first night. At 1 am I have to call front desk four times to get someone at my room. The room attendant finally arrived and kill the roaches. Which was two and big size. The scare part was when roaches were flying. The restaurant has a great service and great food. But none at the reception. The view is unique and the pool area is espectacular
2 night romance trip
Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
Great for the price and amazing beach balcony
great for the price and location, right on the beach with a spacious beach view balcony, great and cheap room service with amazing food. good spa, could be updated though. super friendly staff
2 night trip with friends
Hotel Emporio Acapulco, Acapulco
Outstanding5.0 / 5
Year number five and still loving Emporio.
This our fifth year staying at Emporio in Acapulco. Have plenty of patience on hand for the ridiculously slow moving line at check-in, but once you get passed that, you will love everything about this hotel.
4 night family trip

See all reviews

Hotel Emporio Acapulco, Acapulco

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