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Hilton Garden Inn Springfield, Springfield

3 stars
800 Hall of Fame AvenueSpringfieldMA01115United States of America, 855-239-9477
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Excellent4.3 / 5
Wellness Area
Great wellness & sports facilities
Cleanliness
Clean
Amenities
Great amenities
Service
Fantastic service
150See all 150 Hotels.com reviews
From 575 reviewsTripAdvisor Traveller Rating

Hilton Garden Inn Springfield, Springfield

Hotel Info: 855-239-9477

from $169
  • Room, 2 Queen Beds, Accessible
  • Room, 2 Queen Beds, Accessible
  • Standard King
  • Room, Accessible
  • Standard Two Queens
  • Suite, 1 King Bed
  • One King Bed, Accessible

At a glance

Key facts

Hotel size

  • This hotel has 143 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Hilton Garden Inn Hotel Springfield
  • Hilton Garden Inn Springfield
  • Springfield Hilton Garden Inn
  • Hilton Garden Inn Springfield Hotel Springfield
  • Hilton Garden Inn Springfield Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per night

Buffet breakfast is offered for an extra charge of USD 11.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
  • Television in common areas

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Great American Grill - This restaurant serves breakfast only.

Uno Chicago Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hilton Garden Inn Springfield, Springfield’s small print

Also known as

  • Hilton Garden Inn Hotel Springfield
  • Hilton Garden Inn Springfield
  • Springfield Hilton Garden Inn
  • Hilton Garden Inn Springfield Hotel Springfield
  • Hilton Garden Inn Springfield Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15 per night

Buffet breakfast is offered for an extra charge of USD 11.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 150 reviews

Hilton Garden Inn Springfield, Springfield
Good3.0 / 5
Very noisy and couldn't close the curtains so all the businesses around us lights shone in
1 night family trip
Hilton Garden Inn Springfield, Springfield
Excellent4.0 / 5
NExt to Hall of Fame
King bed was a queen and the mattress was not very firm, bowed in the middle. Other than that, nice hotel, nice stay
1 night business trip
Hilton Garden Inn Springfield, Springfield
Good3.0 / 5
Kind of disappointed
Front desk was great! Housekeeping supervisor yelling at housekeeper in the halls, with the bands at the bar next door hard to sleep and they work with UNOs restaurant and the service there was terrible, I always stay at hilton chains and I have never been more disappointed,
2 night family trip
Hilton Garden Inn Springfield, Springfield
Good3.0 / 5
Friendly and helpful staff. Good place to stay for Hall of Fame.
2 night family trip
Hilton Garden Inn Springfield, Springfield
Good3.0 / 5
Great convenience but showing wear
This is the second or third time I've stayed at the Hilton Garden Springfield, and I'm not sure I'd do so again unless necessary. To preface, the reason I stay here is purely convenience to the highway, main roadways, and restaurants. Each time I've stayed staff has been for the most part friendly and helped as best they could. The hotel itself is showing its age and wear. The last two times I've arrived my room key hasn't worked, and on one occasion they gave me the key to the wrong (already occupied) room due to a computer system error. This most recent visit the privacy lock on my door constantly stayed engaged, making leaving the room a bit cumbersome (you had to re-insert the key when you left to get the bolt to slide back). On other trips the phone has not worked when I tried to call the front desk. I also had the hands down worst tasting room service I've ever had, which is all handled through the Unos on the first floor. The hotel has its pluses. It is extremely convenient to the highway and downtown Springfield, as well as the roads to West Springfield. It is located on a lot with the Basketball Hall of Fame and several restaurants, including Max's Tavern which is delicious. All the times I've stayed the staff have been friendly and work as best they can to correct issues....there are just a lot of them and the hotel is definitely showing the wear and tear.
4 night business trip

See all reviews

Hilton Garden Inn Springfield, Springfield

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