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Best Western Grand Hotel Guinigi

Photo gallery for Best Western Grand Hotel Guinigi

Hypo-allergenic bedding, in-room safe, individually decorated, desk
Terrace/patio
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Overview of Best Western Grand Hotel Guinigi

Best Western Grand Hotel Guinigi

4.0 star property
4-star hotel in Lucca with restaurant and bar/lounge

8.8/10 Fabulous

454 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
Via Romana 1247, Lucca, LU, 55100

Room options

About this area

What's nearby

  • Leaning Tower - 33 min drive

Getting around

  • Pisa (PSA-Galileo Galilei) - 40 min drive
  • Tassignano-Capannori Station - 5 min drive
  • Lucca San Pietro a Vico Station - 8 min drive
  • Porcari Station - 9 min drive

Restaurants

  • Le Mura - 18 min walk
  • Pizzeria Vecchia rotonda - 3 min drive
  • Baci alla francese - 4 min drive
  • Osteria Vispateresa - 4 min drive
  • Ristorante La Norma - 4 min drive

About this property

Best Western Grand Hotel Guinigi

Located near a train station, Best Western Grand Hotel Guinigi is a great choice for a stay in Lucca. Guests can visit the fitness centre for a workout or grab a bite to eat at Ristorante, which serves breakfast, lunch and dinner. Fellow travellers love the helpful staff and location.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 167 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 2:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (3 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free on-site motorhome/coach/lorry parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Playground

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business centre
  • Meeting room
  • Conference space (8471 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Bike hire

Facilities

  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 32-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Soap and shampoo
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Ristorante – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 5 per person (approximately)

Children & extra beds

  • Cots/infant beds are available for EUR 12.0 per day
  • Rollaway beds are available for EUR 25.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi
Best Western Grand Guinigi Lucca
Best Western Grand Guinigi
Lucca Best Western
Best Western Lucca
Best Grand Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel
Best Western Grand Hotel Guinigi Lucca
Best Western Grand Hotel Guinigi Hotel Lucca

Frequently asked questions

Does Best Western Grand Hotel Guinigi offer free cancellation for a full refund?
Yes, Best Western Grand Hotel Guinigi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Best Western Grand Hotel Guinigi?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Best Western Grand Hotel Guinigi on 2 December 2022 start from €89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Best Western Grand Hotel Guinigi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Grand Hotel Guinigi?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Best Western Grand Hotel Guinigi?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at Best Western Grand Hotel Guinigi?
You can check in from 2:00 PM - midnight. Check-out time is noon.
What is there to do at Best Western Grand Hotel Guinigi and nearby?
Have fun with nearby activities such as hiking and mountain biking, and practise your swing on the nearby golf course. Best Western Grand Hotel Guinigi also has a fitness centre.
Are there restaurants at or near Best Western Grand Hotel Guinigi?
Yes, there's an on-site restaurant, Ristorante. Nearby restaurants include Pasticceria Momus Cafe (2.1 mi).
What's the area around Best Western Grand Hotel Guinigi like?
Best Western Grand Hotel Guinigi is located a short 16-minute walk from Sanctuary of Santa Gemma. Travellers love the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.8/10

Staff & service

8.1/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Sir Walter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra A, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dipak, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

John, 1-night trip
Verified Expedia guest review

6/10 Good

This is a very basic hotel. No frills. Clean, good breakfast and close to Lucca old city where great features. Staff Can be moody at times and communication not great. for example charging (a lot!) for water, the only item in the mini bar. We stayed in July and the temperature was near 40c so it was fair to assume water is complimentary but we were charged for it! There was no sign or price again it in the room. The minibar fridge was not even on. The bottles were just placed there. Also the acoustics is a bit poor and you can hear noises from corridors and other rooms. I’ll give 7 out of 10 if you keep to the right level of expectations.
Paz, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Mary, 1-night trip
Verified Travelocity guest review

10/10 Exceptional

Giuseppe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

safyan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The property is situated about 20 mins from Lucca walls - less if you drive. The staff was always friendly and greeted us with a smile. Rooms were adequate as we were not staying for long. The Sauna is closed due to COVID (not sure why as the fitness centre i.e. the gym was open. Highly recommend the hotel if you don't want a sauna.
Chintan, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Really really nice.
Very clean. Spacious, bright and modern. I’d definitely recommend anyone stay here. The staff is very good at their jobs.
Gerhard, 1-night trip
Verified Hotels.com guest review