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1 room, 2 adults
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Hotel Ambassador, Lucerne

3 stars
Zürichstrasse 3LucerneLU6004Switzerland, 800-491-6126
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Good3.9 / 5
Cleanliness
Clean
Location
Great location
Comfort
More comfort would be nice
Amenities
Amenities are not the best
79See all 79 Hotels.com reviews
From 174 reviewsTripAdvisor Traveller Rating

Hotel Ambassador, Lucerne

Hotel Info: 866-539-8117

from $118
  • Standard Double or Twin Room
  • Standard Single Room, 1 Single Bed
  • Superior Double or Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 31 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Ambassador Hotel Lucerne
  • Ambassador Lucerne
  • Ambassador Lucerne Hotel
  • Hotel Ambassador Lucerne
  • Lucerne Ambassador Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.60 per person, per night

Deposit: CHF 100 per stay

Optional extras

Self parking costs CHF 25 per night with in/out privileges

Parking is available nearby and costs CHF 25 per 24 hours

In the hotel

Food and drink
  • Free continental breakfast daily
  • Restaurant
  • Room service (during limited hours)
Services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Garden

In the room

Home comforts
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Lapin - This restaurant specializes in local cuisine.

Recreation

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Snowboarding nearby

Hotel Ambassador, Lucerne’s small print

Also known as

  • Ambassador Hotel Lucerne
  • Ambassador Lucerne
  • Ambassador Lucerne Hotel
  • Hotel Ambassador Lucerne
  • Lucerne Ambassador Hotel

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: CHF 3.60 per person, per night

Deposit: CHF 100 per stay

Optional extras

Self parking costs CHF 25 per night with in/out privileges

Parking is available nearby and costs CHF 25 per 24 hours

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 79 reviews

Hotel Ambassador, Lucerne
Good3.0 / 5
OK Hotel, Very Poor Internet
We have mixed feelings about the Ambassador. The room was nice, and the bathroom had an amazingly large bathtub. There was a fridge in the room, which is always nice. The breakfast was good, nothing special. The wifi, however, was nonexistent. When we asked about it, the front desk person was very sympathetic and tried to be helpful, but in the end we still couldn't book our next hotel on the internet. Our room had a beautiful view of a courtyard garden, but there was a smoking area right below our window. It was a perfect time of the year to have our window open - most of the time we kept it shut due to the smoke. I would ask for a room higher up if I had to do it again.
1 night romance trip
Hotel Ambassador, Lucerne
Excellent4.0 / 5
Good hotel for families.
Older family run hotel. Our rooms were large and had an alcove with another bed. Perfect for a family with children. Well located, near the bus stop or an easy walk to the city center. Private parking right across the street.
1 night family trip
Hotel Ambassador, Lucerne
Good3.0 / 5
Decent hotel in Lucerne
I'd rate this hotel 2.5 stars out of 5. If I were to go back, I'd look harder at other hotels before booking this one, however I probably would stay there again. PROS of this hotel: 1)The hotel is close enough to town to walk anywhere. The dying lion monument is very close. 2)Access to wi-fi was simple. They print a unique ID and password for each device you have (up to 3). 3)Breakfast was included and it was good. 4)The bed was comfy, but a little smaller than a US queen. 5)Staff spoke English well. CONS of this hotel: 1)The front desk is closed from 11pm-7am, so if there is an emergency at night, I'm not sure what a foreigner is supposed to do. Also, if you need to check out before 7am, there isn't a good procedure for that. They asked us to leave our hotel key on a desk, where anyone could take it. Keep in mind, there is a 200CHF fee for a lost key. 2)This hotel does not have AC in the rooms. We stayed 2 nights in July, when the high was 86F and 88F. The windows tilt in, but not much, so any real airflow is impossible. 3)Housekeeping entered our room, even though we left the Do Not Disturb card on the door handle. 4)Wi-fi was not good enough to do a Skype call. 5)Only 2 thin pillows were on the bed. I had to double mine over to use it. 6)The lights in our bathroom took 6-10 seconds to turn on, which I didn't experience anywhere else in Europe.
2 night romance trip
Hotel Ambassador, Lucerne
Excellent4.0 / 5
Comfortable and pleasant stay.
Good breakfast and a discount rate for parking at a garage next door. Friendly helpful staff.
2 night business trip
Hotel Ambassador, Lucerne
Outstanding5.0 / 5
We recommend this Hotel!
Great location, very pleasant and helpful staff, lovely complimentary breakfast. Our room was on small side, no A/C but manageable if you don't spend lots of time indoors. But with so much to do in such a great city, why would one want to stay in the room? I would definitely recommend The Ambassador.
2 night family trip

See all reviews

Hotel Ambassador, Lucerne

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