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Ambassador Self Check-in Hotel

Photo gallery for Ambassador Self Check-in Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Local cuisine
Combined shower/tub, hair dryer

Overview of Ambassador Self Check-in Hotel

Ambassador Self Check-in Hotel

3.0 star property
Pet-friendly hotel with restaurant, connected to a shopping center, near Loewenplatz
8.0 out of 10 Very Good
8.0/10 Very Good

266 verified guest reviews

Property highlights

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Laundry facilities
  • Non-smoking
The price is $203
Price available on 7/4/2023
Zürichstrasse 3, Lucerne, LU, 6004
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • Room service
  • Terrace
  • Garden
  • Library
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • Heart of Lucerne
  • Chapel Bridge - 2 min drive
  • Swiss Transportation Museum - 3 min drive
  • Mount Pilatus - 31 min drive
  • Burgenstock - 24 min drive

Getting around

  • Zurich Airport (ZRH) - 55 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Lucerne Station - 10 min walk
  • Luzern Sgv Station - 17 min walk


  • ALPINEUM Kaffeehaus Bar - 3 min walk
  • Mega Pizza Kebap - 4 min walk
  • Vesper - 3 min walk
  • Babalas Bar - 1 min walk
  • Restaurant Caravelle - 2 min walk

About this property

Ambassador Self Check-in Hotel

Located near a train station, Ambassador Self Check-in Hotel is a great choice for a stay in Lucerne. Guests looking for a bite to eat can check out Restaurant Lapin, which serves local cuisine. A snack bar/deli, a terrace, and a garden are other highlights. Fellow travelers say good things about the helpful staff and location.


English, French, German, Italian, Portuguese, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Masks and gloves available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms
  • Arranged over 5 floors


  • Check-in time from 3:00 PM - 11 PM
  • Express check-in/out available
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • There is no front desk at this property
  • Guests can access their accommodation through a private entrance

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (CHF 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Offsite parking nearby (CHF 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Snowboarding nearby


  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff


  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library


  • Elevator
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Minibar

Sleep well

  • Hypo-allergenic bedding

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi


  • Daily housekeeping
  • In-room safe

Special features


Restaurant Lapin - This restaurant specializes in local cuisine.

Fees & policies

Refundable deposits

  • Deposit: CHF 100 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately CHF 20 for adults and CHF 10 for children
  • Late check-out can be arranged for an extra charge


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 20 per accommodation, per stay


  • Self parking costs CHF 25 per night with in/out privileges
  • Parking is available nearby and costs CHF 25 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).


Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards, debit cards and cash.

Also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

Does Ambassador Self Check-in Hotel offer free cancellation for a full refund?
Yes, Ambassador Self Check-in Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ambassador Self Check-in Hotel?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at Ambassador Self Check-in Hotel on Jul 4, 2023 start from $203, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ambassador Self Check-in Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at Ambassador Self Check-in Hotel?
Yes, pets are welcome. There's a charge of CHF 20 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Ambassador Self Check-in Hotel?
Yes. Self parking costs CHF 25 per night.
What are the check-in and check-out times at Ambassador Self Check-in Hotel?
You can check in from 3:00 PM - 11 PM. Check-out time is 11 AM. Late check-out is available for a charge. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Ambassador Self Check-in Hotel?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (7-min walk) is nearby.
What is there to do at Ambassador Self Check-in Hotel and nearby?
Have fun with activities like cycling, hiking, and sailing, and practice your swing at the nearby golf course. Ambassador Self Check-in Hotel also has a garden.
Are there restaurants at or near Ambassador Self Check-in Hotel?
Yes, Restaurant Lapin offers local cuisine.
What's the area around Ambassador Self Check-in Hotel like?
Ambassador Self Check-in Hotel is in the heart of Lucerne, a short 10-minute walk from Lucerne (QLJ-Lucerne Train Station) and 2 minutes' walk from Glacier Garden. Travelers say that the hotel is in a great location.



Very Good




Staff & service




Property conditions & facilities




10/10 Exceptional

Chih, 1-night trip
Verified guest review

10/10 Exceptional

Very good for the price
Pavish Kumar, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Check-in went pretty smooth but when accessing the room we found an old and worn room. Shower did stay in place, door damaged and lower than average breakfast. I do not recommend it.
Flavio, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Perfect location, spacious room.
Lizeth isn’t huge, but this was the ideal location. Checking in and out was super easy and the room was large and clean. Ours faced out into the street, so it got a little noisy early in the morning around 5am with the public transport right below, but nothing insane. Building was very nice and room was comfortable.
Nathan, 1-night family trip
Verified guest review

8/10 Very Good

Timothy, 1-night trip
Verified Expedia guest review

6/10 Good

Good location. Hard to figure out electrical switches. Room had very poor ventilation and was very stuffy. A fan helped but not much.
Margot, 3-night trip
Verified Expedia guest review

4/10 Fair

Location is very good. It is within a short walking distance to the Chapel Bridge. There is no AC at this building and the room is unbearable for hot summer days. Staff provided a second fan but still very hot. No coffee maker in the room.
massood, 1-night family trip
Verified Expedia guest review

4/10 Fair

First, the self check-in didn't work for the credit card payment of the city tax, so I had to go outside of the building to look arounr for the front desk. The staff had to come with me to solve the issue. Second, the Luzerne City Discount Card was never introduced or presented by the staff. After I purchased the bus, train, and cableways and excursions tickets, I was told that there was 10% discount if all tickets with free bus and train rides within the zone if I had the card. Third, the room was super hot that it was hard to sleep. Everything else was good staying at the hotel.
2-night family trip
Verified guest review

8/10 Very Good

Kevin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Classic, clean, and comfortable
We stayed one night at Hotel Ambassador before embarking on a road trip around Switzerland. We didn't spend a lot of time at the hotel, just a late check-in with the computer system and a comfy, clean place to sleep before leaving in the morning. The room was fairly small but comfortable, and was outfitted with everything we needed for the night plus some. There was a fan which was nice since it got just a little stuffy in the room overnight, and the bed was comfy though I did bring my own pillow, as I usually find European pillows to be entirely too thin. I very much appreciate that they're dog friendly as well. I would not hesitate to stay here again and would definitely recommend it to others. My only suggestion would be to have some staff on hand at night, for questions or help with check-in. The computer system was easy enough to use, but at first we couldn't get in the lobby door to use it for check-in, because we didn't yet have a key. We also had no idea where the parking garage was, until my husband finally found someone who gave us advice on where to park. It would also be really helpful if the wifi extended to the downstairs lobby area, since many people's cell phones won't work in Switzerland. I got stuck waiting there and couldn't text my husband to let me back in.
1-night trip
Verified guest review