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Hotel Silken Puerta Madrid

4-star hotel with restaurant, near IFEMA - Feria de Madrid

  • Free WiFi

Image gallery

  • Lobby Sitting Area
  • Lobby Sitting Area
  • Suite single use - Bathroom
  • Double Room Single Use - Bathroom
  • Lobby Sitting Area
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1 / 70Lobby Sitting Area
Juan Rizi, 5, Madrid, 28027, Madrid, Spain
  • I traveled thru Madrid to get back to USA after being in Spain since January. Nice hotel,…

    Jun 6, 2020

  • There is no room slipper electric catttle water cut off in the morning. In short its…

    Jan 28, 2020

See all 139 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Transportation options
Dining options
  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 194 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Free toiletries
  • Terrace

What’s around

  • In San Blas-Canillejas
  • IFEMA - Feria de Madrid - 42 min walk
  • Estadio Wanda Metropolitano - 2.6 mi / 4.2 km
  • Santiago Bernabeu Stadium - 5.3 mi / 8.6 km
  • Thyssen-Bornemisza National Museum - 6.3 mi / 10.2 km
  • El Retiro Park - 6.4 mi / 10.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room Single Use
  • Standard Double Room
  • Club Room (Silken)
  • Double Room (with extra bed)
  • Double Room (with extra bed 2 adults&1child)
  • Club Double Room Single Use (Silken)
  • Suite
  • Suite single use

What’s around


  • In San Blas-Canillejas
  • IFEMA - Feria de Madrid - 42 min walk
  • Estadio Wanda Metropolitano - 2.6 mi / 4.2 km
  • Santiago Bernabeu Stadium - 5.3 mi / 8.6 km
  • Thyssen-Bornemisza National Museum - 6.3 mi / 10.2 km
  • El Retiro Park - 6.4 mi / 10.3 km
  • Prado Museum - 6.5 mi / 10.5 km
  • Plaza Mayor - 7.8 mi / 12.5 km
  • Almudena Cathedral - 8.3 mi / 13.3 km
  • Royal Palace of Madrid - 8.3 mi / 13.3 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive
  • San Fernando Henares Station - 9 min drive
  • Madrid (XTI-Chamartin Train Station) - 10 min drive
  • Coslada Station - 10 min drive
  • Suanzes Station - 17 min walk
  • Ciudad Lineal Station - 18 min walk
  • Barrio de la Concepcion Station - 23 min walk
See on map
Juan Rizi, 5, Madrid, 28027, Madrid, Spain

At a glance

Hotel size

  • This hotel has 194 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child stays free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Onsite self parking (EUR 10 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

About the property

Just 4.6 mi (7.4 km) from the airport, Hotel Silken Puerta Madrid puts you within a 10-minute drive of Santiago Bernabeu Stadium and IFEMA. Guests indulge in massages, then grab a bite to eat at the coffee shop/café. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer room service and down comforters. Fellow travelers say good things about the helpful staff and restaurant.
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)

Things to do

  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference space size (feet) - 4521
  • Conference space size (meters) - 420


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services


  • Number of buildings/towers - 1
  • Year Built - 2002
  • Elevator
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 21-inch TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


La Orza - Onsite restaurant.

Piano Bar - Onsite piano bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of EUR 20 for adults and EUR 8 for children (approximately)

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 10 per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

  • Silken Puerta Madrid
  • Silken Puerta Madrid Madrid
  • Hotel Silken Puerta Madrid Hotel
  • Hotel Silken Puerta Madrid Madrid
  • Hotel Silken Puerta Madrid Hotel Madrid

*See fees and policies for additional details or extra charges


  • Yes, Hotel Silken Puerta Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 10 per night. Electric vehicle charging is available.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant, La Orza. Nearby restaurants include Unus (6-min walk), Matsuri (6-min walk), and By the Way (13-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (12-min drive) and Casino Gran Via (13-min drive) are both nearby.
  • Maintain your daily exercise routine at the gym.
  • 8.0.Very Good

    This hotel is too far from Madrid Center 25 minutes in taxi is 25 and mire euros Very inconvenient for tourists The hotel is in general very good

    4 night trip with friends, Dec 27, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    Nice Madrid hotel

    The hotel was well maintained with a nice bar and restaurant. The staff was helpful. They offer a free shuttle to and from the airport. Just keep in mind to give a later time when arriving for airport transportation, (shuttle only waits 10 minutes) we were left and had to take a taxi. It is close to public bus station and walking distance to a few shops and restaurants.

    Chris, 2 night trip, Dec 6, 2019

    Verified guest review

  • 8.0.Very Good

    I tried to cancel an extra night that I had booked due to a memorial service in NY that was scheduled after my booking. The hotel did not allow me to cancel so I had to pay.

    1 night business trip, Oct 14, 2019

    Verified Orbitz guest review

  • 8.0.Very Good

    The hotel was OK. I did not get the feeling from the staff that they were trying to be helpful.

    Judy, 1 night business trip, Oct 12, 2019

    Verified guest review

  • 4.0.Fair

    This property should not be listed as an airport hotel. It's "shuttle" runs only at certain times of day and was useless to us. It cost more than 20€ for a cab from the airport and the "shuttle" hours began too late to accommodate us and our flight left at 9 a.m.

    1 night trip with friends, Sep 19, 2019

    Verified Travelocity guest review

  • 10.0.Exceptional

    Great for long layover in Madrid they even came to coffee bar ti let me know airport shuttle was departing

    1 night trip, Sep 6, 2019

    Verified Expedia guest review

  • 8.0.Very Good

    Standard accommodations

    Our stay was quick and used to stay close to the airport for an early flight the next day. Hotel staff was friendly upon greeting and quickly checked us in as we arrived late at night. The hotel room smelled like it was recently painted, which was a small nuisance. Breakfast included standard continental breakfast options, and other accommodations were standard.

    1 night trip, Aug 30, 2019

    Verified guest review

  • 10.0.Exceptional

    Great staff, clean rooms, and free airport shuttle

    1 night trip, Jul 26, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Close to airport! Also not to far from the center of Madrid.

    1 night family trip, Jul 16, 2019

    Verified CheapTickets guest review

  • 10.0.Exceptional

    Very good, very good staff, I can found easy the nice place

    3 night family trip, Jul 8, 2019

    Verified Expedia guest review

See all 139 reviews