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Grand Elysee Hamburg, Hamburg

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.
Rothenbaumchaussee 10HamburgHH20148Germany, 800-491-6126
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Outstanding4.7 / 5
Location
Great location
Service
Fantastic service
Pool
Great pool
Wellness
Great wellness & sports facilities
416See all 416 Hotels.com reviews
From 1,199 reviewsTripAdvisor Traveller Rating

Grand Elysee Hamburg, Hamburg

Hotel Info: 866-539-8117

from $185
  • Penthouse (Suite)
  • Grand Classic Double Room for Single Use
  • Superior Double Room
  • Superior Double Room Single Use
  • Grand Classic Double Room

At a glance

Key facts

Hotel size

  • This hotel has 511 rooms

Arriving/leaving

  • Check-in time 2 PM-6 AM
  • Check-out time is noon
24-hour airport shuttle service is available. Contact the property in advance to get details. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others

Children

  • One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets allowed (dogs and cats only) *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

  • Free nearby parking

Also known as

  • GRAND ELYSEE Hamburg
  • GRAND ELYSEE Hamburg Hotel
  • Hamburg GRAND ELYSEE
  • Hotel Grand Elysee
  • Grand Elysee Hotel
  • Grand Elysee

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: EUR 50 per night

Optional extras

Self parking costs EUR 18 per day

Valet parking costs EUR 18 per day

Rollaway beds are available for EUR 60 per night

Breakfast is offered for an extra charge of EUR 25 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 137 per vehicle (roundtrip)

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool
  • Pool sun loungers
  • Fitness facilities
  • Full-service spa
  • Sauna
  • Free bicycles on site
Working away
  • 24-hour business center
  • Number of meeting rooms - 30
  • Conference space
  • Meeting rooms 30
  • Conference space size (feet) - 34486
  • Conference space size (meters) - 3205
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Picnic area
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include massages.

Dining

Piazza Romana - This restaurant specializes in Mediterranean cuisine and serves lunch only.

Brasserie Flum - Onsite brasserie.

Le Parc - This restaurant serves breakfast and brunch.

Boulevard Cafe - Onsite café.

Oyster Bar - Onsite seafood restaurant.

Grand Elysee Hamburg, Hamburg’s small print

Also known as

  • GRAND ELYSEE Hamburg
  • GRAND ELYSEE Hamburg Hotel
  • Hamburg GRAND ELYSEE
  • Hotel Grand Elysee
  • Grand Elysee Hotel
  • Grand Elysee

Policies

For transfers, guests must contact the property 72 hours prior to arrival at the number on the booking confirmation.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Deposit: EUR 50 per night

Optional extras

Self parking costs EUR 18 per day

Valet parking costs EUR 18 per day

Rollaway beds are available for EUR 60 per night

Breakfast is offered for an extra charge of EUR 25 per person (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 25 per pet, per night

Airport shuttle service is offered for an extra charge of EUR 137 per vehicle (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 416 reviews

Grand Elysee Hamburg, Hamburg
Outstanding5.0 / 5
This hotel is large and has all the amenities that one would want. Breakfast is great and was included.
4 night trip
Grand Elysee Hamburg, Hamburg
Poor1.0 / 5
3 star hotel
First time I leave bad feedback,but really doesn't worth to stay in this hotel. Rude staff first day and after complaining only room changed by rooms division manager,but no apologise for 4 hours in the lobby to check in 9:30pm to 1am There was only ventilation but not air conditioning(they said this is German ac not USA) I never face this in Germany except here. They don't supply water for rooms. And even glass of ice is charged on room service (EUR4)never see this in 5 star hotel. In this city my previous stay was in kempinski (similar rate)but quality of service and better location.
7 night family trip
Grand Elysee Hamburg, Hamburg
Outstanding5.0 / 5
Outstanding choice!
Outstanding hotel with great service and friendly, accommodating staff. Spa and fitness area very nice. Lots of restaurants in hotel. Great breakfast buffet - although a little pricey at 25 euro per day. Other guests had it included in their room at a lesser cost. If you can get it cheaper, it is worth it.
7 night business trip
Grand Elysee Hamburg, Hamburg
Outstanding5.0 / 5
Nice
We decided to treat ourselves to a night and day at a nice hotel. We were quite impressed overall and overall happy with our stay. The only gripes we had were that the hot tub by the pool was barely even warm and the pool was freezing. Other than those, everything else was nice. Breakfast was nice (on-site chef doing cooked-to-order eggs) with lots of choices, multiple restaurants on site. It is also quite easy to find from the train station.
1 night romance trip
Grand Elysee Hamburg, Hamburg
Outstanding5.0 / 5
Great hotel, wonderful saff
This is a premium hotel with and excellent staff, facilities, and restaurants. It is within walking distance of the convention center and the city center around the Alster. It is also a 5 minute walk from the U-Bahn Stephansplatz station and a convenient ride from the airport. A truly excellent hotel. I wish I were still there.
3 night business trip

See all reviews

Grand Elysee Hamburg, Hamburg

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