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Chicago Marriott Northwest, Hoffman Estates

3.5 stars
4800 Hoffman BlvdHoffman EstatesIL60192United States of America, ‏855-239-9485
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Excellent4.4 / 5
Wellness Area
Great wellness & sports facilities
Cleanliness
Clean
Service
Fantastic service
Value for money
Poor value for money
120See all 120 Hotels.com reviews
From 227 reviewsTripAdvisor Traveller Rating

Chicago Marriott Northwest, Hoffman Estates

Hotel Info: 855-239-9485

from $120
  • Deluxe Room
  • Executive Room, 1 King Bed
  • Concierge Room

At a glance

Key facts

Hotel size

  • This hotel has 295 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-3 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service dogs only)

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Chicago Marriott Northwest
  • Chicago Marriott Northwest Hotel
  • Marriott Northwest Chicago
  • Hoffman Estates Marriott
  • Marriott Hoffman Estates
  • Marriott Hotel Hoffman Estates
  • Chicago Marriott Northwest Hotel Hoffman Estates
  • Chicago Marriott Northwest Hoffman Estates

Optional extras

Buffet breakfast is offered for an extra charge of USD 15.95 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 52 per vehicle (roundtrip)

WiFi is available in guestrooms for USD 6.95 per day (rates may vary)

WiFi is available in public areas for USD 6.95 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast on weekdays (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 15
  • Conference space
  • Meeting rooms 15
  • Conference space size (feet) - 14905
  • Conference space size (meters) - 1385
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Chicago Marriott Northwest, Hoffman Estates’s small print

Also known as

  • Chicago Marriott Northwest
  • Chicago Marriott Northwest Hotel
  • Marriott Northwest Chicago
  • Hoffman Estates Marriott
  • Marriott Hoffman Estates
  • Marriott Hotel Hoffman Estates
  • Chicago Marriott Northwest Hotel Hoffman Estates
  • Chicago Marriott Northwest Hoffman Estates

Optional extras

Buffet breakfast is offered for an extra charge of USD 15.95 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 52 per vehicle (roundtrip)

WiFi is available in guestrooms for USD 6.95 per day (rates may vary)

WiFi is available in public areas for USD 6.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 120 reviews

Chicago Marriott Northwest, Hoffman Estates
Excellent4.0 / 5
Good hotel, but lousy restaurant service
Good hotel, good room. I booked this particular hotel because of the location and it had a restaurant contained within the property. However, the service in the restaurant is awful. At breakfast this past Sunday morning, the seating hostess looked positively frantic and the waiter could not have cared any less. Because the eggs at the buffett were very undercooked and quite soupy, I ordered an omelet. It came out of the kitchen very quickly and was good, but the waiter just dropped it onto my table, across from me as if were a great inconvenience. The young man needs a lesson on SERVICE. And despite an empty water glass that I pointed to more than once, I never got a refill. When a hotel has rooms + restaurant, BOTH must be excellent. So, I will not be staying here again.
2 night business trip
Chicago Marriott Northwest, Hoffman Estates
Fair2.0 / 5
It's a facade
I did not enjoy my stay here and will not stay here again. I was in the hotel with my extended family for a wedding in Oakbrook and the staff here are VERY inflexible with late check in and late check outs. We had four rooms and at booking we had said we wanted a late checkout and at that they said it would be totally fine. Today, when we called to confirm in the lobby, they said they could not honor that agreement. Furthermore, when we initially walked in, there was no one at the front desk for a good 5 minutes. I had to call their hotel frontline, and someone then two people ran to the desk. It was very unprofessional. To the people who are reading this, just book your stay at hampton inn. They have wifi in the rooms, a microwave, a fridge, and free complimentary breakfast. You get more bang for your buck there. We ended up moving there today because we were so disappointed with the service here.
3 night family trip
Chicago Marriott Northwest, Hoffman Estates
Outstanding5.0 / 5
Will be back A+
We were thoroughly impressed with our stay here. Everything was exceptional.
1 night family trip
Chicago Marriott Northwest, Hoffman Estates
Excellent4.0 / 5
Some good, some not so good.
The room was spacious and had a fantastic shower. Jason (I believe his name was) checked us in and was outstandingly helpful and attentive. He was as well the next day. The bar and restaurant lacked this. After checking into the room we arrived at the bar for food and drinks. There was no staff at all for a good 10 minutes. No apologies. We then waited almost 15 minutes to be seated for breakfast the next morning without even a look of acknowledgement from any staff (there were at least 6 people behind us as well, and the man in front of us with two children left to go somewhere else! Seriously under-trained and understaffed. Having been a server back in the day, I would never have let guests stand without some sort of contact. The food was good enough, though at the breakfast buffet my husband found out the hard way the syrup pitcher was covered in syrup. When brought up with the waiter, he said he was sorry and would bring a towel. That never happened. There was a show in this hotel, and if it is there again next year, it will be interesting to see if any of the issues have been addressed.
1 night romance trip
Chicago Marriott Northwest, Hoffman Estates
Outstanding5.0 / 5
U S Finals 2016
Stay was great
1 night family trip

See all reviews

Chicago Marriott Northwest, Hoffman Estates

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