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Grand Windsor Hotel, Auckland

3.5 starsThis property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.
58-60 Queen StreetAuckland1010New Zealand
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Good3.3 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
522See all 522 Hotels.com reviews
From 440 reviewsTripAdvisor Traveller Rating

Grand Windsor Hotel, Auckland

from $199
  • Superior Room with Queen Bed
  • Classic Room with Queen Bed
  • King Deluxe
  • Deluxe Double Room, 2 Double Beds
  • 1 Bedroom Apartment
  • Standard Queen Room
  • Executive 2 Bedroom Suite with 2 King Beds
  • Superior Room with King Bed
  • Executive Room with King Bed
  • Deluxe Queen Room
  • Standard Room, 1 Queen Bed
  • Deluxe Twin Room
  • Standard Twin Room, 2 Single Beds
  • Junior Suite
  • Deluxe Room, 1 Queen Bed
  • Classic Room with King Bed
  • Deluxe Suite with 1 King Bed
  • Standard Twin Room

At a glance

Key facts

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11 AM
24-hour airport shuttle service is available. Contact the property in advance to get details. Guests must present a valid credit card upon check-in. Only registered guests are allowed to access the hotel. For more information, please contact the hotel using the contact details on the booking confirmation.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • No parking

  • Discounted offsite parking

Other information

  • Smoke-free property

Also known as

  • Auckland Park Regis
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Park Regis Auckland
  • Park Regis Auckland Hotel
  • Accor Hotel Windsor Auckland
  • Park Regis Auckland New Zealand
  • Grand Windsor Hotel Auckland
  • Grand Windsor Hotel
  • Grand Windsor Auckland

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 100 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for NZD 30 per night

Airport shuttle service is offered for an extra charge of NZD 25 per person (one way)

Airport shuttle service for children between the ages of 1 and 18 costs NZD 25

In the hotel

Food and drink
  • Coffee/tea in a common area
Working away
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe

Grand Windsor Hotel, Auckland’s small print

Also known as

  • Auckland Park Regis
  • Grand Windsor
  • Grand Windsor Hotel Auckland New Zealand
  • Park Regis Auckland
  • Park Regis Auckland Hotel
  • Accor Hotel Windsor Auckland
  • Park Regis Auckland New Zealand
  • Grand Windsor Hotel Auckland
  • Grand Windsor Hotel
  • Grand Windsor Auckland

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: NZD 100 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Rollaway beds are available for NZD 30 per night

Airport shuttle service is offered for an extra charge of NZD 25 per person (one way)

Airport shuttle service for children between the ages of 1 and 18 costs NZD 25

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.3 /5 from 522 reviews

Grand Windsor Hotel, Auckland
Poor1.0 / 5
Absolutely horrible customer service
We had a booking error and the hotel refused to respond to hotels.com over the span of several weeks. We've traveled around the world using this website and never once had a problem, until this place. I cannot word this strongly enough, AVOID THIS PLACE AT ALL COSTS.
3 night romance trip
Grand Windsor Hotel, Auckland
Excellent4.0 / 5
Good stay!
With the exception of one employee, all staff worked very hard to be friendly and helpful. The carpet of the hotel room was old and filthy and the furniture had seen it's better days. The heater was difficult to operate and a step by step guide in the room would be of assistance.
2 night family trip
Grand Windsor Hotel, Auckland
Outstanding5.0 / 5
Great location.
Value for money
1 night family trip
Grand Windsor Hotel, Auckland
Good3.0 / 5
Basic Stay in NZ
Breakfast was awesome next door with gourmet dishes...A bit pricey but you get $25NZ per couple. Hotel was tight to where suitcase got in your way. Pack light! Great location!
2 night romance trip
Grand Windsor Hotel, Auckland
Outstanding5.0 / 5
Great location, great staff
Enjoyed my experience at the hotel. Great location, very friendly staff.
4 night romance trip

See all reviews

Grand Windsor Hotel, Auckland

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