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All properties in Sao Paulo, Southeast Region, Brazil
1 room, 2 adults

Grand Hyatt Sao Paulo, Sao Paulo

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Rollaway/extra beds (free)
  • Dry cleaning/laundry service
Avenida das Nacoes Unidas 13.301, Brooklin District, Sao Paulo, SP, 04578-000, Brazil

Luxury hotel with spa, near Luiz Carlos Berrini Engineer's Avenue
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Rollaway/extra beds (free)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
  • Excellent hotel in Sao Paulo. Efficient, comfortable, brand new, clean and customer…Mar 22, 2020
  • Very clean and nice hotel! Loved the shower and the beds too. Great view from the room.…Mar 9, 2020

Grand Hyatt Sao Paulo, Sao Paulo

from $108
  • Grand Room, 1 King Bed
  • Club Room, 1 King Bed
  • Club Room, 1 Queen Bed
  • Grand Room, 1 Queen Bed
  • Club Room, 2 Twin Beds
  • Grand Room, 2 Twin Beds
  • Room, 1 King Bed (Grand View)
  • Room, 1 Queen Bed (Bridge view)
  • Room, 2 Twin Beds, View (Bridge view)
  • Suite (Diplomatic)
  • Grand, Grand Suite, 1 King Bed
  • Grand Suite, View

What’s around Grand Hyatt Sao Paulo, Sao Paulo

Landmarks

  • In Brooklin Novo
  • Ibirapuera Park - 3.6 mi / 5.8 km
  • Shopping Eldorado - 4.6 mi / 7.5 km
  • Transamerica Expo Center - 5.8 mi / 9.4 km
  • Paulista Avenue - 6.3 mi / 10.2 km
  • Sao Paulo Zoo - 7.4 mi / 11.9 km
  • Interlagos Race Track - 10.4 mi / 16.7 km
  • Rua 25 de Marco - 10.5 mi / 16.8 km

Getting around

  • Guarulhos - Governor Andre Franco Montoro Intl. Airport (GRU) - 58 min drive
  • Sao Paulo (CGH-Congonhas) - 9 min drive
  • Sao Paulo Morumbi Station - 10 min walk
  • Sao Paulo Berrini Station - 17 min walk
  • Sao Paulo Granja Julieta Station - 26 min walk
  • Brooklin Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 467 rooms
  • This hotel is arranged over 22 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Parents must have child's birth certificate and photo ID *

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
Things to do
  • Indoor pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Health club
  • Spa tub
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 32292
  • Conference space size (meters) - 3000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Year Built - 2002
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Amanary Spa has 7 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Kinu - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

C Cultura Caseira - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Grand Hyatt Sao Paulo, Sao Paulo’s small print

Also known as

  • Grand Hyatt Hotel Sao Paulo
  • Grand Hyatt Sao Paulo Sao Paulo
  • Grand Hyatt Sao Paulo Hotel Sao Paulo
  • Grand Hyatt Sao Paulo
  • Sao Paulo Grand Hyatt
  • Grand Hyatt Sao Paulo Brazil
  • Grand Hyatt Sao Paulo Hotel Sao Paulo
  • Hyatt Sao Paulo
  • Sao Paulo Hyatt
  • Grand Hyatt Sao Paulo Hotel
  • Grand Hyatt Sao Paulo Hotel

Policies

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not provide currency conversion services to guests.

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels from Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Tourism fee: BRL 11.20 per accommodation, per night

Optional extras

Valet parking costs BRL 53 per day

Cooked-to-order breakfast is offered for an extra charge of BRL 92 per person (approximately)

Pets are allowed for an extra charge of BRL 400 per pet, per week

Service animals exempt from fees

Airport shuttle service is offered for an extra charge of BRL 350 per vehicle

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hyatt Sao Paulo, Sao Paulo

  • Does Grand Hyatt Sao Paulo offer free cancellation for a full refund?
    Yes, Grand Hyatt Sao Paulo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Grand Hyatt Sao Paulo?
    Yes. Valet parking costs BRL 53 per day.
  • Is there a pool at Grand Hyatt Sao Paulo?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Grand Hyatt Sao Paulo?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of BRL 400 per pet, per week. Service animals are exempt from fees.
  • What are the check-in and check-out times at Grand Hyatt Sao Paulo?
    You can check in from 2 PM to midnight. Check-out time is noon.
  • Are there restaurants at or near Grand Hyatt Sao Paulo?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by Grand Hyatt Sao Paulo?
    Yes, an airport shuttle is available. The charge is BRL 350 per vehicle.
  • What is there to do near Grand Hyatt Sao Paulo?
    Recommended spots to visit include Ibirapuera Park (3.6 mi) and Shopping Eldorado (4.6 mi), along with Transamerica Expo Center (5.8 mi) and Paulista Avenue (6.3 mi).

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Recent reviews

Superb 9.0 From 379 reviews

Very Good 8.0
Overall still a good stay
Grand Hyatt is always a great place to stay: beautiful and spacious room, great amenities. I was shocked, however, with the television set quality. It must be upgraded immediately. Also to consider - hefty room service prices, from dishes to delivery.
us1 night romance trip
Exceptional 10.0
Nice amenities
Nice products in the room (Granado from Brasil). Very high water pressure in the sinks and shower. Highly recommend acai bowl and pancakes for room service breakfast. Lobby is also nice, but no general store in case you forget something. Seems like lots of business travelers stay here.
Melanie, us3 night business trip
Poor 2.0
Hotel broke my computer, took no responsibility
Hotel cleaning service accidentally broke my laptop computer and took no responsibility. They also had the clock in my room wrong by almost an hour causing me to be late for my meeting as I was unaware of the hour timezone change.
us3 night business trip
Very Good 8.0
Good for business
Nice Granada bath products, low water pressure on rain shower, but it was high on the other faucets. Liked the linens, but thought the bed was firm. Room service pancakes (with creme anglaise) and açaí bowl with bananas were delicious. Nice fejoada for Sunday lunch at the restaurant too.
Melanie, us3 night business trip
Exceptional 10.0
Excellent Cusotmer Service!!!
This is my first choice is São Paulo. Very friendly staff!!!
us5 night business trip
Exceptional 10.0
Sao Paulo - GREAT !!
Great hotel, great service!
MARK, us1 night business trip
Exceptional 10.0
Superlative Hotel in a safe area
Had to come back a second time Thank you Yann , Guilleme, Cecylia Gabriela and especially Nicole for making our stay so comfortable Never found a more welcoming hotel anywhere and the club and staff are special Many thanks
Kevin, usRomance trip
Exceptional 10.0
Great hotel ,Otimo
The most helpful and friendly staff of any hotel
Kevin, usRomance trip
Exceptional 10.0
Great Hotel, very comfortable, room was excellent! Food was great too.
Juliana, us1 night business trip
Exceptional 10.0
Hotel service was excellent, wide range of options in restaurant and in-hotel amenities (spa, gym, inside pool). Well located area of easy access. Hotel service was very good, rooms are not very new, but are up to date.
us2 night business trip

Grand Hyatt Sao Paulo, Sao Paulo

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