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All properties in Metairie, Louisiana, United States of America
1 room, 2 adults

Sheraton Metairie - New Orleans Hotel, Metairie

3-star3 stars
4 Galleria Blvd, Metairie, LA, 70001, United States of America

3-star hotel in Metairie with outdoor pool, restaurant
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here

Notes

Very Good8.2
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Cleanliness
Quite clean
676See all 676 Hotels.com reviews
From 379 reviews

TripAdvisor Traveller Rating

Sheraton Metairie - New Orleans Hotel, Metairie

from $135
  • Room, 1 King Bed
  • Room, 2 Double Beds
  • Club Room, 2 Double Beds
  • Club Room, 1 King Bed

What’s around Sheraton Metairie - New Orleans Hotel, Metairie

Landmarks

  • Metairie Business District - 1 min walk
  • Lakeside Shopping Center - 38 min walk
  • Tulane Lakeside Hospital for Women and Children - 2.3 mi / 3.7 km
  • Clearview Mall - 2.7 mi / 4.3 km
  • Mercedes-Benz Superdome - 6.1 mi / 9.8 km
  • Smoothie King Center - 6.2 mi / 10 km
  • City Park - 4.3 mi / 7 km
  • Fair Grounds Race Course - 5.4 mi / 8.7 km

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 15 min drive
  • New Orleans Union Passenger Terminal - 12 min drive
  • Free self parking
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 7 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available from 7 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle from 7 AM to 10 PM *

Parking

  • Free self parking
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
Working away
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 27-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Sheraton Metairie - New Orleans Hotel, Metairie’s small print

Also known as

  • Metairie Hotel New Orleans
  • Sheraton New Orleans Metairie
  • Sheraton Metairie New Orleans Hotel Metairie
  • Metairie Sheraton
  • Sheraton Hotel Metairie
  • Sheraton Hotel Metairie New Orleans
  • Sheraton Metairie
  • Sheraton Metairie Hotel
  • Sheraton Metairie Hotel New Orleans
  • Sheraton Metairie New Orleans
  • Sheraton Metairie New Orleans Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Rollaway beds are available for USD 15.00 per night

Breakfast costs between USD 10 and USD 15 per person (approximately)

Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Very Good 8.2 From 676 reviews

Sheraton Metairie - New Orleans Hotel, Metairie
Very Good8.0
Clean and quiet room - service in the restaurant was extremely slow
Michelle, us2 night family trip
Sheraton Metairie - New Orleans Hotel, Metairie
Poor2.0
Awful Experience
This was no doubt the worst hotel experience I have ever had. I had a room booked, and when we arrived the automatic main doors were not working, we had to enter through a very dirty and smudged side door. We received the keys and asked the front desk for assistance with a luggage cart. There were two employees there, and they told me to go down to the end of the hall and get it myself, so I went looking for the luggage cart and could only find a cleaning cart so I went back, and they said it is further down the hall this would have been a good customer service time to get the cart for me which they didn't do, We were struggling to hold this small door open and maneuver the luggage cart.. We finally got our luggage and went to the room another guest had to follow us because they needed to us the cart. The room smelled of stale smoke, and they did not have the air circulating, and it was dark. We went out to dinner and had to stand at the elevator for 25 minutes before we realized that the elevator would not go down from the 6th floor, so we pushed the up button and had to go up before we went down. We asked for a check out of 1 pm and a shuttle to the airport they obliged. The next morning we were going to breakfast at the hotel, and it was awful. The oatmeal did not arrive as described and the Denver omelet did not have the ham inside which is what a Denver omelet is made with. We paid for breakfast, but we should have sent it back. The shuttle that we requested did
Lisa, us1 night family trip
Sheraton Metairie - New Orleans Hotel, Metairie
Very Good8.0
Nice
dawn, us1 night family trip
Sheraton Metairie - New Orleans Hotel, Metairie
Very Good8.0
Mardi Gra
Stay was wonderful. Only problem I had was the stopped up sink. Other than that everything else was fine.
, us2 night trip with friends
Sheraton Metairie - New Orleans Hotel, Metairie
Exceptional10.0
Birthday Trip 2k19
The overall stay from the service to the restaurant to the staff was truly enjoyable.
Raveen, us3 night trip with friends

See all reviews

Sheraton Metairie - New Orleans Hotel, Metairie

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