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El Cid La Ceiba Beach, Cozumel

3.5 stars
Carratera A Chankanaab Km 4 5CozumelQROO77600Mexico, ‏‎800-491-6126
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Good3.9 / 5
Wellness Area
Great wellness & sports facilities
Pool
Great pool
Service
Fantastic service
Beach
Beautiful beach
221See all 221 Hotels.com reviews
From 1,412 reviewsTripAdvisor Traveller Rating

El Cid La Ceiba Beach, Cozumel

Hotel Info: 866-539-8117

from $85
  • Suite, 1 Bedroom, Ocean View
  • Deluxe Room Ocean Front Elite
  • Deluxe Room, Ocean View
  • Elite Suite, 1 Bedroom
  • Deluxe Room Ocean Front Prestige
  • Deluxe Room, Garden View

At a glance

Key facts

Hotel size

  • This hotel has 60 rooms

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transportation

Transfers

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Free valet parking

Offsite

  • Shopping center shuttle *

  • Theme park shuttle *

Other information

  • All-inclusive rates available

Also known as

  • Ceiba Beach
  • El Cid Ceiba
  • El Cid Ceiba Beach
  • El Cid Ceiba Beach Cozumel
  • El Cid Ceiba Beach Hotel
  • El Cid Ceiba Beach Hotel Cozumel
  • El Cid Cozumel
  • El Cid La Ceiba Cozumel

Policies

Hurricane Policy: If a category four or higher hurricane alarm is announced by an official institute, the resort will protect the original rate for travel in the same type of season (high, premium, shoulder, low) up to one year after the original date of departure. Black out periods apply. The resort will only charge the used nights for guests that depart early due to a category four hurricane announced by an official institute. The resort will also waive any cancellation and no show charges. If a mandatory evacuation is required, the resort will provide a return stay during the same type of season (high, premium, shoulder, low), up to one year, subject to availability. The resort will provide an emergency hotline in the case of a hurricane.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Cribs/Infant beds are available for USD 15 per night

Babysitting/childcare is available for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • Bar/lounge
  • Swim-up bar
  • Poolside bar
  • Room service (during limited hours)
Things to do
  • Beach umbrellas
  • Beach towels
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis court
  • Full-service spa
  • Spa treatment room(s)
  • Swim-up bar
  • Tennis on site
  • Sauna
  • Pool umbrellas
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Television in common areas
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch TV
  • Cable TV channels
Stay connected
  • Desk
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

All-inclusive room rates at El Cid La Ceiba Beach are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages

  • All meals, snacks, and local beverages included
  • Room service during certain hours (limited menu)

Activities and facilities/equipment
Water activities
  • Snorkeling

Land activities
  • Fitness facilities
  • Tennis

Not included
  • Premium food items
  • Room service

Spa

The spa at El Cid La Ceiba Beach offers facials, manicures and pedicures, and massages. Outdoor treatment rooms are available, and massage is also available on the beach. Guests can also relax in the spa's steam room.

Dining

La Chopa Loca Restaurant - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Trattoria Da Salvatore - This beachfront restaurant serves lunch and dinner.

El Cid La Ceiba Beach, Cozumel’s small print

Also known as

  • Ceiba Beach
  • El Cid Ceiba
  • El Cid Ceiba Beach
  • El Cid Ceiba Beach Cozumel
  • El Cid Ceiba Beach Hotel
  • El Cid Ceiba Beach Hotel Cozumel
  • El Cid Cozumel
  • El Cid La Ceiba Cozumel

Policies

Hurricane Policy: If a category four or higher hurricane alarm is announced by an official institute, the resort will protect the original rate for travel in the same type of season (high, premium, shoulder, low) up to one year after the original date of departure. Black out periods apply. The resort will only charge the used nights for guests that depart early due to a category four hurricane announced by an official institute. The resort will also waive any cancellation and no show charges. If a mandatory evacuation is required, the resort will provide a return stay during the same type of season (high, premium, shoulder, low), up to one year, subject to availability. The resort will provide an emergency hotline in the case of a hurricane.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Cribs/Infant beds are available for USD 15 per night

Babysitting/childcare is available for an extra charge

Shopping center shuttle and theme park shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 221 reviews

El Cid La Ceiba Beach, Cozumel
Excellent4.0 / 5
Nice, low key hotel
We were here for a week about 3 years ago; then this stay for 3 nights. It was clean but there are a few annoyances. Like the safe didn't even have the lock and the ceiling fan had clicking noise. People were nice.
2 night family trip
El Cid La Ceiba Beach, Cozumel
Outstanding5.0 / 5
Nice hotel - Good stay
This is a nice hotel; the staff was super nice, and I enjoyed our ocean-view room. The restaurant is especially nice, and I *loved* the breakfast in the morning. There is a lady that made homemade quesadillas to order, and they had fresh-squeezed juices. This hotel is a little further away from the downtown area of Cozumel; we decided to take taxi cabs to get downtown, since it was about a 20 minute walk.
2 night romance trip
El Cid La Ceiba Beach, Cozumel
Good3.0 / 5
Nice location and amenities, but a bit rundown
The hotel was a little more run down than I thought from the pictures. The room was a bit dark, the bed was a murphy fold out bed, the AC unit was old and loud, and the ceiling was quite low. Also, the room was a bit damp, and had a slight smell of mold. Moreover, the staff was overworked and therefore inattentive. They forgot to give me a towel card, the restaurant wouldn't bill my room because they forgot to take my credit card info at checkin, and the waiters would forget about my order and let me wait for 20 min before remembering it. The restaurant food was not very tasty, and a bit overpriced. I got a beer for happy hour and it was 2 beers for the price of one; the waiter gave them both to me at the same time, but being a solo traveler, my second beer was warm from the sun by the time i got to it. These kinds of things made me feel uncomfortable at a resort where it's supposed to be all about comfort. And at night, there was a wedding party until late at night, right under my window. Bad parts aside though, the room had a great big bathtub which was lovely for soaking in, a great view of the sea and the cruise ships (from the balcony), and the room itself was generally clean. The pool was beautiful, and has a jacuzzi section by the bar. Also, there's a sandy beach for the hotel with long chairs. There's no sand in the water (it's rocky and it starts off 6 foot deep, like in a port), but that's also nice for snorkeling, which you can do there.
1 night trip
El Cid La Ceiba Beach, Cozumel
Good3.0 / 5
Truy disappointed......
I was very disappointed in the El Cid Hotel. Before you can even register for your room you have to hear the timeshare pitch, even after we told the person we were in no way interested. We had booked an ocean view deluxe room and it was supposed to include meals and drinks. Once we turned down the timeshare pitch we were placed in a room with no view except the back of the restaurant and suddenly we had to pay for all of our drinks, including water. We would not recommend this facility to anyone who simply wants to get away and relax. It is adjacent to the docks of the cruise ships and El Cid is one of the on shore excursions so six days a week the beach is overcrowded from breakfast until late afternoon. If you are looking for a basic place to stay with pool, beach and great atmosphere the Blue Angel Resort would be our pick.
5 night romance trip
El Cid La Ceiba Beach, Cozumel
Outstanding5.0 / 5
Perfect dive hotel
Easy pick up at dock for scuba trips
3 night trip

See all reviews

El Cid La Ceiba Beach, Cozumel

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