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Courtyard by Marriott Norfolk Downtown, Norfolk

3 stars
520 Plume streetNorfolkVA23510United States of America, ‏855-239-9399
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Excellent4.1 / 5
Amenities
Great amenities
Service
Fantastic service
Location
Great location
Food
Food is not good
225See all 225 Hotels.com reviews
From 324 reviewsTripAdvisor Traveller Rating

Courtyard by Marriott Norfolk Downtown, Norfolk

Hotel Info: 855-239-9399

from $119
  • Queen beds sofa sleeper
  • Spa King
  • Standard Room
  • Standard Room
  • Standard Room
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Courtyard Marriott Hotel Norfolk Downtown
  • Courtyard Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown
  • Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown Hotel Norfolk
  • Courtyard Marriott Norfolk Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 19 per day

Parking is available nearby and costs USD 12 per 24 hours

Cooked-to-order breakfast is offered for an extra charge of USD 8.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 3088
  • Conference space size (meters) - 278
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Courtyard by Marriott Norfolk Downtown, Norfolk’s small print

Also known as

  • Courtyard Marriott Hotel Norfolk Downtown
  • Courtyard Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown
  • Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown Hotel Norfolk
  • Courtyard Marriott Norfolk Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 19 per day

Parking is available nearby and costs USD 12 per 24 hours

Cooked-to-order breakfast is offered for an extra charge of USD 8.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 225 reviews

Courtyard by Marriott Norfolk Downtown, Norfolk
Good3.0 / 5
Not a clean hotel
My room was dirty , the floor hadn't been vacuum , there was animal hair all over the floor, my husband sneezed all night due to the animal hair , I request that the floor be vacuum, and it never was , I could never get in contact with housekeeping department, the line was always busy , I then called the front desk , and it was know answer , valet department was awful , the front desk lady didn't have change , so we had to charge items to our room , never heard of front desk not having any money for charge , the iron broad broke will I was using it , fall completely to the ground , I left a note on the iron broad saying , this iron broad is broke need a new one , returned to the room at 1am in the rooming to find the ironing broad was never replaced , the floor had never been vacuumed , even when I requested it to front desk in person , the towels where dirty in the room, had to request for clean towels , even the hall off the elevator was dirty and down the hall to the room , I also had to pick up items off the floor and hair off the chair and items that was left in the room .
3 night family trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Fair2.0 / 5
$19 parking
it is $19 a night to park your car at the hotel. Stayed 2 nights, there was long hair all over the bathroom floor both days, it was never cleaned.
2 night business trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Excellent4.0 / 5
Great staff
The hotel staff to include the valet staff were absolutely wonderful. Very friendly and helpful with restaurant recommendations and driving directions. Our room had dozens of little ants running around, were complained twice, they sent someone to the room while we were out, the ants remained. They did offer to change our room but that was at 7pm our last night there.
2 night family trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Excellent4.0 / 5
Love the hotel - hate the $19/night valet parking.
Shocked that valet parking was mandatory - $19/night! But by the time I arrived late at night I had no other options. Other than that, we loved our stay here! If you book on Hotels.com, scroll through rooms available and choose the option for free breakfast! Great food - and good deal! Comfy beds and super nice hotel staff! Everyone was so nice! Love the hotel lounge, too!
4 night family trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Excellent4.0 / 5
Room a little pricey ,clean ,safe ,and nice .One serious problem call valet parking charge you$19 a night $9 a day and keep your key don't leave nothing you need in car a heck of a process to get to your car ,when check out came a mess of cars and had to wait thirty minutes to get car,also the fee for that was not disclosed beware
1 night romance trip

See all reviews

Courtyard by Marriott Norfolk Downtown, Norfolk

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