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1 room, 2 adults
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Courtyard by Marriott Norfolk Downtown, Norfolk

3 stars3 stars
520 Plume streetNorfolkVA23510United States of America
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Value for money
Value for money could be better
275See all 275 Hotels.com reviews
From 347 reviewsTripAdvisor Traveller Rating

Courtyard by Marriott Norfolk Downtown, Norfolk

from $99
  • Queen beds sofa sleeper
  • Spa King
  • Standard Room
  • Standard Room
  • Standard Room
  • Standard Room, 2 Queen Beds

At a glance

Key facts

Hotel size

  • This hotel has 140 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Roll-away beds available, charges may apply*

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Courtyard Marriott Hotel Norfolk Downtown
  • Courtyard Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown
  • Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown Hotel Norfolk
  • Courtyard Marriott Norfolk Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 19 per day

Parking is available nearby and costs USD 12 per 24 hours

Cooked-to-order breakfast is offered for an extra charge of USD 8.95 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Golfing nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3088
  • Conference space size (meters) - 278
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Courtyard by Marriott Norfolk Downtown, Norfolk’s small print

Also known as

  • Courtyard Marriott Hotel Norfolk Downtown
  • Courtyard Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown
  • Marriott Norfolk Downtown
  • Courtyard Norfolk Downtown Hotel Norfolk
  • Courtyard Marriott Norfolk Downtown Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Valet parking costs USD 19 per day

Parking is available nearby and costs USD 12 per 24 hours

Cooked-to-order breakfast is offered for an extra charge of USD 8.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 275 reviews

Courtyard by Marriott Norfolk Downtown, Norfolk
Good3.0 / 5
Check your room ppl..
Hotel was nice. Front desk and service were very good. Walking distance to night life, food shopping and some attractions. Now, we arrived late so we were in a rush. We dropped our stuff and started getting ready to go out. As we were getting ready, we started noticing things. Cup rings on desk, hair on bathroom floor...etc. The more we looked around the worse it was. Hair and make up in shower. A ball of fishing wire halfway behind couch. Nail clippings on floor. Beads on floor. We pulled the sheets and found hair on pillows and in bed. Coffee machine with no products. It was a completely disgusting room that was never cleaned, just tidyed up. Even though we were in room for almost half hr, the front desk was very accommodating once they were notified. Our room was quickly changed with no questions asked. The new room is what you would expect from Courtyard Marriott. Large, clean and comfy. Moral of the story, check your room even if you're in a rush. Don't take the brand for granted. There are ppl out there that dont do there job no matter how simple...A side note, parking is $19/night. Hotel restaurant is a little pricey and there is no continental breakfast. I would stay again.
3 night romance trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Excellent4.0 / 5
Smelled like pot in hallway
1 night romance trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Outstanding5.0 / 5
Only Issues was there was no wifi in the room and found a used razor on the couch.
1 night romance trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Good3.0 / 5
Decent hotel, name was a bit misleading
I booked this hotel by a mistake for the other Marriott on the water. Nonetheless it wasn't that far away, only ~10 mins walk. The location was good, room was clean, staff was nice. EXCEPT, the valet put a long white scratch on my car on the passenger side going from the front bumper, across the tire to the passenger side door. I didn't see the scratch until the day after when i got home in South Carolina. They didn't say anything to me hoping i wouldnt notice? Granted i didn't see it with my eyes but it was not there when i arrived. Go to a different hotel where you don't have to get valet. Paid 19 dollars for a giant scratch on my 6 months old car.
1 night romance trip
Courtyard by Marriott Norfolk Downtown, Norfolk
Excellent4.0 / 5
There was no microwave in the room, disappointing. The hotel only has Valet Parking @ $19.00 per night. That was not mentioned on the website. The front desk staff was great. We were 3 adults, house keeping couldn't seem to give us enough towels or wash cloth, we had to request them every day !
3 night family trip

See all reviews

Courtyard by Marriott Norfolk Downtown, Norfolk

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