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All properties in Memphis, Tennessee, United States of America

Comfort Inn & Suites Airport - American Way

No-frills Memphis hotel with conference center

  • Free continental breakfast, free WiFi, and free parking
From
$77

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Pool
  • Pool
  • Pool
  • Exterior
  • Pool
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1 / 35Pool
4225 American Way, Memphis, 38118, TN, United States of America
6.6.Good.
  • I enjoy my stay comfort inn is a nice place stay feel like home peaceful nice n clean

    May 11, 2022

  • didn't get clean towels for the entire stay. They ran out.

    May 6, 2022

See all 952 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Convenient
Easy parking
Safe
  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Non-smoking

Property highlights

Main amenities

  • 109 smoke-free guestrooms
  • Daily housekeeping
  • Free airport shuttle
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • University of Memphis - 4.5 mi / 7.2 km
  • Mississippi River - 5.5 mi / 8.8 km
  • Overton Park - 7.9 mi / 12.6 km
  • Graceland - 8.3 mi / 13.4 km
  • Rhodes College - 8.5 mi / 13.6 km
  • Memphis Zoo - 8.6 mi / 13.8 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Suite, Non Smoking
  • Suite, Non Smoking, Jetted Tub
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

What’s around

Landmarks

  • University of Memphis - 4.5 mi / 7.2 km
  • Mississippi River - 5.5 mi / 8.8 km
  • Overton Park - 7.9 mi / 12.6 km
  • Graceland - 8.3 mi / 13.4 km
  • Rhodes College - 8.5 mi / 13.6 km
  • Memphis Zoo - 8.6 mi / 13.8 km
  • Dixon Gallery and Gardens - 3.5 mi / 5.7 km
  • Audubon Park - 3.7 mi / 6 km
  • Memphis Botanic Gardens- Hardin Hall - 3.8 mi / 6.1 km
  • Theatre Memphis - 3.9 mi / 6.2 km

Getting around

  • Memphis International Airport (MEM) - 12 min drive
  • Memphis Central Station - 19 min drive
  • Free airport shuttle
map
See on map
4225 American Way, Memphis, 38118, TN, United States of America

At a glance

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Restrictions apply*
  • 2 per room (up to 50 lbs)
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee/tea in a common area

Things to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1000
  • Conference space size (meters) - 93
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
  • Grab bar - near toilet

Languages Spoken

  • English
  • Hindi

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels
  • DVD player

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for an additional charge

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Extended parking is available for an extra charge

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Comfort Inn Airport-American Way
  • Memphis Comfort Inn & Suites Airport-American Way Hotel
  • Hotel Comfort Inn & Suites Airport-American Way
  • Comfort Inn & Suites Airport-American Way Memphis
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  • Comfort American Way Memphis
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  • Comfort Inn Airport-American Way Hotel
  • Comfort Inn Suites Airport American Way
  • Comfort Inn & Suites Airport - American Way Hotel
  • Comfort Inn & Suites Airport - American Way Memphis
  • Comfort Inn & Suites Airport - American Way Hotel Memphis
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  • Comfort Inn Airport-American Way Hotel Memphis
  • Comfort Inn Airport-American Way Hotel
  • Comfort Inn Airport-American Way Memphis
  • Comfort Inn Airport-American Way
  • Hotel Comfort Inn & Suites Airport-American Way Memphis

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Comfort Inn & Suites Airport - American Way does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Three Little Pigs Bar-b-q (3 mi), Las Delicias (3 mi), and Tom's Barbecue (3.6 mi).
  • Yes, a free airport shuttle is available.
6.6.Good.
  • 2.0.Poor

    terribly disappointing

    awful. the breakfast was terrible the breakfast attendant had the most profane mouth I have ever heard. neither the pool nor jacuzzi was open which is the only reason I booked there I will not be booking again!

    Stephanie, 1 night trip, Apr 27, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Hotel clean positive attitude breakfast was good room r very nice n nice thanks I will B RETURNING WHEN I WANNA GET A HOTEL AGAIN

    Catherine, 1 night trip, Apr 9, 2022

    Verified Hotels.com guest review

  • 4.0.Fair

    Very Nasty

    The Carpet was so dirty that the bottom of my socks went from white to brown. The mattress had stains and it was very old that it had dips on both sides. The room was old and had an odor. I did notice they where painting in the hall way, therefore maybe they will redo the rooms, also.

    Michelle, 1 night trip, Mar 25, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    Loyal Customer Lost

    Did not get to stay. My room was given away and no notice was given because they overbooked. Was forced to find other accommodations at the last minute. Very disappointed. I usually have a wonderful stay at this hotel, but don't think I'll be back

    Shannon, 1 night business trip, Mar 25, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    The shuttle service was very fine. Make sure you contact the office when you arrive at the airport to pick you up. The shuttle only picks up when they know someone is coming.

    Jay, 1 night family trip, Mar 20, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    Do NOT Stay at this Hotel!!!!!

    This was the worst hotel we've ever attempted to stay at. Upon arrival there was trash in the room and food left in drawers. The lamps and metal items were rusted due to moisture in the room and on the walls. Most accessories were broken or in horrible condition. The bed sheets had not been changed and there was hair in the bed. The shampoo and toiletries were used and half empty. Beds were concave and the room smelled like mildew and wet socks. We were moved to another room and it was in the same condition. We felt the condition of the hotel was a health hazard to us and especially our children so we asked for a refund ten minutes after our arrival. The manager Sam said he refunded our payment but he just lied. I've called multiple times and still no refund just empty promises. Please do yourself a favor and book else ware. Southaven, MS was close and a much better choice. Check out the picture of an HVAC unit's fresh air intake 100% stopped up with lint from the dryer exhaust vent. This was feet from the front door. Wish I'd of taken more pictures of both rooms. I'm not one to leave reviews but not receiving a refund for these conditions warranted one.

    Megan, 1 night family trip, Mar 20, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Could not get any towels they only had one washer

    Gidget, 2 night trip, Mar 18, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    Disappointing Anniversary

    Very disappointed! We were told before our stay that the hot tub and pool were operating. We arrived and we’re told it was closed. At check-in we weren’t told breakfast was grab and go and not a hot breakfast. The room had no towels in the bathroom. We were told they have a shortage. The in-room jacuzzi jets were very weak. The tv had only streaming and no cable channels. The internet went out at 8:00 pm. Went down for breakfast and discovered it was breakfast in a bag.

    Jeffrey P, 1 night trip, Mar 5, 2022

    Verified Hotels.com guest review

  • 2.0.Poor

    Absolutely the most disgusting dirty facility I’ve been too…urine stains on the toilet seat faucets not working…stay away from this place

    Janette San, 1 night family trip, Feb 11, 2022

    Verified Orbitz guest review

  • 8.0.Very Good

    Everything was great, but there was no breakfast on Friday or Saturday morning like they said. But other then that the stay was pleasant and warm.

    Erica, 1 night family trip, Feb 4, 2022

    Verified Expedia guest review

See all 952 reviews