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Comfort Inn & Suites Airport - American Way

2.5 star property
No-frills Memphis hotel with conference center

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Comfort Inn & Suites Airport - American Way

Photo gallery for Comfort Inn & Suites Airport - American Way

Pool
Exterior
Premium bedding, down comforters, pillowtop beds, desk
Free daily continental breakfast
Lobby

Overview of Comfort Inn & Suites Airport - American Way

6.6 out of 10 Good
6.6/10 Good

Property highlights

  • Free breakfast
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning
Map
4225 American Way, Memphis, TN, 38118
Main amenities
  • Daily housekeeping
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Lobby fireplace
  • Front-desk safe
  • Vending machine
  • Laundry service
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

View all photos for Suite, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking, Jetted Tub

Premium bedding, down comforters, pillowtop beds, desk

Suite, Non Smoking, Jetted Tub

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, desk

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

About this area

What's nearby

  • University of Memphis - 6 min drive
  • Memphis Zoo - 14 min drive
  • Graceland - 12 min drive
  • Beale Street - 14 min drive
  • FedEx Forum - 14 min drive
  • Peabody Ducks - 15 min drive
  • Orpheum Theatre - 15 min drive
  • National Civil Rights Museum at the Lorraine Motel - 15 min drive
  • Mississippi River - 16 min drive
  • Renasant Convention Center - 16 min drive
  • Bass Pro Shops at the Pyramid - 17 min drive

Getting around

  • Memphis International Airport (MEM) - 9 min drive
  • Memphis Central Station - 18 min drive

Restaurants

  • Las Delicias - 5 min drive
  • Houston's Restaurant - 7 min drive
  • Memphis Pizza Cafe - 6 min drive
  • Muddy's Bake Shop - 8 min drive
  • Soul Fish Cafe - 7 min drive
Map

About this property

Comfort Inn & Suites Airport - American Way

When you stay at Comfort Inn & Suites Airport - American Way, you'll be within a 15-minute drive of Graceland and Beale Street. Free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 10:00 AM. Also, this hotel is within a short drive of FedEx Forum.

Languages

English, Hindi

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 109 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 50 lbs per pet)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite extended parking (fees apply)
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1000 square feet of space)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for an additional charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per day

Parking

  • Extended parking is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Airport-American Way
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Comfort Inn & Suites Airport - American Way Hotel Memphis

Frequently asked questions

Does Comfort Inn & Suites Airport - American Way offer free cancellation for a full refund?
Yes, Comfort Inn & Suites Airport - American Way does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Comfort Inn & Suites Airport - American Way?
As of Sep 24, 2023, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites Airport - American Way on Oct 1, 2023 start from $98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Comfort Inn & Suites Airport - American Way?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Comfort Inn & Suites Airport - American Way?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 25 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Comfort Inn & Suites Airport - American Way?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Comfort Inn & Suites Airport - American Way?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
What is there to do at Comfort Inn & Suites Airport - American Way and nearby?
Recommended spots to visit include University of Memphis (3.4 mi) and Memphis Zoo (8.5 mi), along with Graceland (8.5 mi) and Beale Street (8.7 mi).

Reviews

6.6

Good

6.8/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Very Good

Gregory, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

John, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Don't stay, unsafe.
It is in a horrible part of town. Saw a policeman while getting dinner near by and he told me to take everything out of my car because theft is so high. Got back from getting the takeout dinner and a hooker and pimp where trying to find the clients room number. I locked myself in the room and left very early the next day.
Irwin, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

Seemed like a property that had a bandaid put on it when it needed more of an overhaul. Mainly our room. Our room smelled musty and maybe once was a smoking room. The lobby and dining area were fine. Our room had coffee fixings, but no coffee pot. When we asked the front attendant if he could get us a coffee pot. He said he would try. We never heard from him. And he was not busy at the time.
Glenda, 1-night romance trip
Verified Orbitz guest review

8/10 Very Good

The rooms could have been upgraded.
Susan, 1-night family trip
Verified Expedia guest review

8/10 Very Good

Wonderful Hotel
Had a problem with the first room. Air conditioner did not work. Staff sent maintenance immediately to the room. Gave me another with no problem. Great Service overall.
Sonya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk very helpful
TRICIA, 1-night family trip
Verified Travelocity guest review

10/10 Exceptional

The hotel was clean and had good customer service. Just the streets around the area are somewhat dark but maybe that’s how the neighborhood is.
Megumi, 1-night romance trip
Verified Orbitz guest review

8/10 Very Good

A Pleasant Stay with Efficient Service
Good experience from beginning to end, although a bit pricey. The hotel's shuttle service promptly picked us up from the airport, even though it was late at night. Within just 10 minutes, we were on our way to the hotel, and the efficiency of the service was a welcome relief after a long journey. The check-in process was smooth, and despite the late hour, we were quickly provided with access to our room, ensuring a hassle-free arrival. Entering the room, I was pleased to find a spotlessly clean and fresh-smelling space. The level of cleanliness was commendable and instantly put me at ease. The mattress was comfortable, allowing for a restful night's sleep. The linens were fresh, stain-free with no signs of wear on the covers or sheets. Breakfast was free and delicious! Although I woke up close to the end of the breakfast hours, I was pleasantly surprised by the variety of options available: fluffy eggs, savory sausages, warm biscuits with jam, fresh fruit, yogurt, waffles, and coffee. The food was of excellent quality, and the flavors left a lasting impression. The hotel staff displayed warmth, attentiveness, and professionalism throughout my stay. They were always ready to assist with any requests, ensuring that I felt welcomed and well taken care of. While the service and amenities were good, I couldn't help but feel that the cost was not entirely justified. I would consider staying here again but would also explore more affordable options in the area.
Monica, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It was a cool place to stay a bit over priced in my opinion I don't know if it was because of Memphis in May older hotel but it was quiet for the most part and the room was pretty nice for a older hotel we didn't have any problems
Acerlee, 1-night romance trip
Verified Expedia guest review