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Arbor City Hotel, London

4-star4 stars
12-20 Osborn StreetCity Hotel Apartments/12, LondonEnglandE1 6TEUnited Kingdom

4-star hotel with restaurant, near Tower of London
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  • Free WiFi
Very Good8.4
Good internet service
Awesome vibe
Rather comfortable
Breakfast is average
367See all 367 reviews
From 783 reviewsTripAdvisor Traveller Rating

Arbor City Hotel, London

from $99
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  • Standard Double or Twin Room, 1 Double or 2 Twin Beds
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  • Family Room, Multiple Beds
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  • Standard Triple Room
  • Single Room, 1 Twin Bed
  • Club Single Room
  • Club Double Room
  • Superior Double Room
  • Superior Triple Room
  • Family Room (Executive)
  • Executive Triple Room
  • Executive Double Room

About Arbor City Hotel, London

Unpretentious hotel with restaurant, near Brick Lane

East End digs
Located just off Brick Lane in East London's diverse Whitechapel district, City Hotel is a reliable, down-to-earth inn for budget-minded travelers. St. Paul's Cathedral is just a mile and a half away.

You'll be well placed for sightseeing – a 7-minute walk from shopping at Old Spitalfields Market and 17 minutes from history lessons at the Tower of London. The nearest Tube station, Aldgate East, is just a 3-minute stroll, opening up the entire city.

Eating in
You'll find a lively scene at Marco's Restaurant by Marco Pierre White, which serves American-Italian cuisine. A free airport luggage service is available (advance arrangement required). You can pick up free WiFi throughout.

Modern amenities
All guestrooms at this hotel are smoke free and feature flat-screen TVs, refrigerators, and electric kettles. You can start your morning with a hot drink using the room's tea and coffeemaker.

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 6 floors


  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms 4
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Marco Pierre White - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Arbor City Hotel, London’s small print

Also known as

  • City Hotel
  • Arbor City Hotel London
  • Arbor City Hotel
  • Arbor City London
  • Arbor City Hotel London, England


Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests. Guests can contact the hotel for further information using the number on the reservation confirmation received after booking via this Web site.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 30.00 per day

Rollaway beds are available for GBP 45 per night

Breakfast costs between GBP 10.95 and GBP 14.95 for adults, and GBP 6.95 and GBP 10.95 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Arbor City Hotel, London


  • In Shoreditch
  • Tower of London (15-minute walk)
  • London Bridge (23-minute walk)
  • St. Paul's Cathedral (31-minute walk)
  • The Gherkin (14-minute walk)
  • Royal Exchange (18-minute walk)
  • Tower Bridge (19-minute walk)
  • London City Hall (24-minute walk)

Getting around

  • London (LCY-London City) 20-min drive
  • London (LHR-Heathrow) 44-min drive
  • London (STN-Stansted) 52-min drive
  • London (LGW-Gatwick) 66-min drive
  • London Fenchurch Street Station 13-min walk
  • London Liverpool Street Station 14-min walk
  • London Blackfriars Station 10-min drive
  • Aldgate East Station 4-min walk
  • Self parking (surcharge)

Recent reviews

Very Good 8.4 From 367 reviews

Arbor City Hotel, London
for couples not for gourps of three
Nice hotel, value for money, but room for 3 guests is with roll out bed which is very very uncomfortable Us this hotel if you don''t need extra bed.
A Traveler, us3 night trip with friends
Arbor City Hotel, London
Great hotel in London
Fast, courteous check in. The room was excellent and housekeeping provided plenty of towels and soap for us. Fun neighborhood and just around the corner from the metro, always a plus! Lovely coffee places close by and a Tesco a five minute walk away. All in all, recommended.
Laura Miller, us3 night trip with friends
Arbor City Hotel, London
ok for the money
Friendly front desk receptionists. However, a 4-star hotel cannot provide a business center or at least a guest computer.
Yik, us3 night romance trip
Arbor City Hotel, London
Very Good8.0
it's fine. no more, no less.
location is right next to tube and short walk from tower of london. many consider this East London, which is more urban. it's a developing area. more pandlers than west london. nice facility, but staff are very disinterested. it's fine. not bad, not amazing.
A Traveler, us8 night romance trip
Arbor City Hotel, London
Arbor City Hotel: One of the Best in London
We stayed at the Arbor City Hotel several years ago when it was called City Hotel and enjoyed it then for the service and the location. We were thrilled to find it 100 times better after the work that had been done with it. The rooms were spacious, comfortable and beautifully designed and we had a wonderful stay there. The service was outstanding.For anyone who wants to stay in East London, this is the absolute best location with terrific amenities. It's also a fantastic location from which to explore the rest of London, right next to the Aldgate East underground stop and a wonderful 10 minute walk to the Liverpool Street station. From those two stops, one can get anywhere in London. I would stay there again for sure and I can't recommend it enough.
marc, us2 night romance trip

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Arbor City Hotel, London

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