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Arbor City Hotel, London

4 stars
12-20 Osborn StreetCity Hotel Apartments/12, LondonEnglandE1 6TEUnited Kingdom
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Good3.8 / 5
Cleanliness
Clean
Location
Great location
WiFi
Good internet service
Breakfast
Breakfast is average
429See all 429 Hotels.com reviews
From 531 reviewsTripAdvisor Traveller Rating

Arbor City Hotel, London

from $82
  • Executive Double Room
  • Single Room, 1 Single Bed
  • Superior Double Room
  • Standard Triple Room
  • Family Room (Executive)
  • Club Single Room
  • Superior Triple Room
  • Executive Triple Room
  • Standard Double or Twin Room, 1 Double or 2 Single Beds
  • Club Double Room
  • Family Room, Multiple Beds

At a glance

Key facts

Hotel size

  • This hotel has 115 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • City Hotel
  • Arbor City Hotel London
  • Arbor City Hotel
  • Arbor City London
  • Arbor City Hotel London, England

Policies

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests. Guests can contact the hotel for further information using the number on the reservation confirmation received after booking via this Web site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 24.00 per day

Rollaway beds are available for an additional charge

Breakfast costs between GBP 10.95 and GBP 14.95 for adults, and GBP 6.95 and GBP 10.95 for children (approximately)

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms 4
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

The Lane Restaurant - This restaurant serves lunch and dinner.

Arbor City Hotel, London’s small print

Also known as

  • City Hotel
  • Arbor City Hotel London
  • Arbor City Hotel
  • Arbor City London
  • Arbor City Hotel London, England

Policies

Damage and nuisance policy: The hotel reserves the right to charge guests' credit or debit cards for any room damage or missing items as well as for any disturbance or nuisance guests have caused to other hotel guests. Guests can contact the hotel for further information using the number on the reservation confirmation received after booking via this Web site.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Self parking costs GBP 24.00 per day

Rollaway beds are available for an additional charge

Breakfast costs between GBP 10.95 and GBP 14.95 for adults, and GBP 6.95 and GBP 10.95 for children (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 429 reviews

Arbor City Hotel, London
Good3.0 / 5
Convenient hotel with awful temperature control
The hotel was fine, but there was an early morning fire alarm that required us to go outside in the very cold temperatures in pajamas. There is no heat control with a thermometer view in the room, so it was way too hot or freezing cold every night. I slept for a total of 11 hours in three nights.
3 night business trip
Arbor City Hotel, London
Outstanding5.0 / 5
Good hotel, convenient location
Only issue was that the room for two I had did not accommodate two not willing to sleep in the same bed together- no roll away beds available. I ended up sleeping on the floor but, haha, there were more than enough pillows, working AC, and an amazingly comfortable blanket. The shower heads are AMAZING! Feels like you are under a waterfall. Heavenly. Hotel is located 60 second walk away from a tube station, 20 seconds from an insanely good Turkish restaurant, and Burger King/Pub/Pho restaurant are within a 2 minute walk as well. I would DEFINITELY stay here again. Was a little on the pricey side, but thats to be expected from a place in the heart of London.
2 night trip with friends
Arbor City Hotel, London
Outstanding5.0 / 5
Great place to stay in London!
I had a great stay, the staff was great! I came in early from a long international flight and they upgraded me to a deluxe room and even asked the cleaning staff to be extra quiet so I could sleep. They arranged taxis for me and helped me every step of the way. The hotel is beautiful and was undergoing renovations that will also improve the dining area.I will definitely stay again!
2 night business trip
Arbor City Hotel, London
Excellent4.0 / 5
Real value for the money
I have been staying at this hotel annually for several years. It has always been decent, with clean relatively large rooms for London, at a reasonable price. It is currently being completely remodeled, and is now a solid 3-star hotel with modern rooms with amenities such as a safe, fridge and coffee maker that are not always available at far pricier London hotels. The Wi-Fi actually works. Buffet is so-so, but there are two good cafes next door. The Aldgate East tube station is around the corner, and Brick Lane has many, many East Indian restaurants. For beer drinkers the nearby Pride of Spitafields pub at 3 Heneage Street is as good as it gets when it comes to real ale choices.
3 night business trip
Arbor City Hotel, London
Excellent4.0 / 5
Great value easy to see london
Easy to get to from tube within walking distance to Tower of London neighbor hood is old Jack the Ripper territory good value came up on Gatwick express and explored London via tube
4 night family trip

See all reviews

Arbor City Hotel, London

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