All hotels in Hot Springs, Arkansas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

The Springs Hotel and Spa, Hot Springs

2 stars
135 Central AveHot SpringsAR71901United States of America, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
2.9 / 5
Location
Great location
Vibe
Poor vibe
Room
Room is not nice
Cleanliness
Dirty
365See all 365 Hotels.com reviews
From 324 reviewsTripAdvisor Traveller Rating

The Springs Hotel and Spa, Hot Springs

Hotel Info: 866-539-8117

from $60
  • Standard Room, 1 King Bed, Mountain View
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds, Mountain View
  • Luxury street view suite
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 139 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 4 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • 2 per room (up to 25 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

  • Free RV/bus/truck parking

Also known as

  • Hotel Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests under 14 years old are not allowed in the spa.

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per stay

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
  • Hiking/biking trails nearby
Working away
  • Conference space size (feet) - 1450
  • Conference space size (meters) - 135
  • One meeting room
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Year Built 1964
  • Elevator/lift
  • Terrace
  • Television in common areas

In the room

Home comforts
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower/tub combination
Be entertained
  • TV
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
More
  • Housekeeping - once per stay
  • Connecting/adjoining rooms available

Special features

Spa

Spa 135 has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with hot springs/mineral springs and a spa tub.

The spa is open select days. Guests under 14 years old are not allowed in the spa.

The Springs Hotel and Spa, Hot Springs’s small print

Also known as

  • Hotel Springs

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests under 14 years old are not allowed in the spa.

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

2.9 /5 from 365 reviews

The Springs Hotel and Spa, Hot Springs
Fair2.0 / 5
Bloody Sheets!!!
The saying you get what you pay for was proven to be true during my stay here. Upon entering the room I immediately suspected the room had not been cleaned thoroughly; pair of pants were found on side of bed, toilet roll was half empty, empty bottles on the patio. The WORSE thing of all was discovered upon turning the covers back for bed. There was a HUGE fresh blood stain on the sheets. At this point I was certain the room had not been cleaned. I took pictures and notified mgmt who offered to move me to another room. I had to wake my kids up at 11PM to get everything moved. I was utterly disgusted and could not even rest in the next room; we ended up sleeping on top of clothes from our suitcase because we did not trust the linen anymore. Never did mgmt offer to refund my money for the HORRIBLE disgusting mishap. I would NEVER recommend this hotel to anyone, no matter how close it is to all the sights.
1 night business trip
The Springs Hotel and Spa, Hot Springs
Fair2.0 / 5
Not clean.
The staff was nice but the room really wasn't. I realize that it was a good price but I still expect quality and cleanliness. The carpet was dirty, the shower curtain liner was all dirty and mold was all over the bathroom. I will not stay here again bc It wasn't clean enough for me.
1 night romance trip
The Springs Hotel and Spa, Hot Springs
Outstanding5.0 / 5
5 Star Staff
The staff was exceptional.
2 night romance trip
The Springs Hotel and Spa, Hot Springs
Fair2.0 / 5
Hotel had a strange odor when you walk in and the lack of a breakfast is a minus. Also the AC leaves a lot to be desired. Parking is a minus also
1 night family trip
The Springs Hotel and Spa, Hot Springs
Good3.0 / 5
Service was lacking!
I was surprised and disappointed that I had to request coffee cups, soap and toilet paper- all items that are normally stocked in guest rooms. The room itself was clean, but housekeeping did not empty our trash after the first night and the air conditioner was not turned on before our checkin, so it took a little over an hour for the room to cool off. On our second night, after I was tired and already in pajamas, I actually had to go downstairs to the front desk to get my own toilet paper because the service attendant was "by himself"! Also, even though there is free wifi, it was unreliable and inconsistent.
2 night family trip

See all reviews

The Springs Hotel and Spa, Hot Springs

Is the description of this hotel not correct? Tell us