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1 room, 2 adults

NH Collection Mexico City Reforma, Mexico City

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Rollaway/extra beds (free)
  • Dry cleaning/laundry service
Liverpool No 155, Mexico City, CDMX, 06600, Mexico

4-star hotel with outdoor pool, near Paseo de la Reforma
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Rollaway/extra beds (free)
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com® Rewards stamps here
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
WiFi
Good internet service

NH Collection Mexico City Reforma, Mexico City

from $98
  • Superior Room
  • Premium Room
  • Premium Room, Terrace
  • Junior Suite
  • Suite
  • Suite, Terrace, View
  • Premium Room (Extra Bed 2 adults + 1 child)
  • Premium Room (Extra Bed 3 adults)
  • Family Room
  • Superior Room (Extra Bed 2 adults + 1 child)
  • Superior Room (Extra Bed 3 adults)
  • Junior Suite (Extra Bed 2 adults + 1 child)
  • Junior Suite (Extra Bed 3 adults)
  • Suite (Extra Bed 2 adults + 1 child)
  • Suite (Extra Bed 3 adults)
  • Premium Room, Terrace (Extra Bed 2 adults + 1 child)
  • Premium Room, Terrace (Extra Bed 3 adults)
  • Suite, Terrace, View (Extra Bed 2 adults + 1 child)
  • Suite, Terrace, View (Extra Bed 3 adults)

What’s around NH Collection Mexico City Reforma, Mexico City

Landmarks

  • In Zona Rosa
  • Paseo de la Reforma - 6 min walk
  • The Angel of Independence Monument - 7 min walk
  • U.S. Embassy - 8 min walk
  • Monument to the Revolution - 22 min walk
  • Chapultepec Park - 24 min walk
  • Museo Nacional de Antropologia - 35 min walk
  • Alameda Central - 37 min walk

Getting around

  • Mexico City Intl. Airport (MEX) - 20 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 50 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 9 min drive
  • Tlalnepantla de Baz Station - 15 min drive
  • Insurgentes Station - 6 min walk
  • Sevilla Station - 8 min walk
  • Cuauhtemoc Station - 16 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 306 rooms
  • This hotel is arranged over 17 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Valet parking *

Offsite

  • Area shuttle *

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Free reception
Things to do
  • Outdoor pool
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 10
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1972
  • Elevator
  • ATM/banking
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

NH Collection Mexico City Reforma, Mexico City’s small print

Also known as

  • Hotel NH Mexico City
  • NH Collection Mexico City Reforma
  • Collection Reforma
  • NH Collection Mexico City Reforma Hotel
  • NH Collection Mexico City Reforma Mexico City
  • NH Collection Mexico City Reforma Hotel Mexico City
  • Nh Hotel Mexico City
  • Nh Hotels Mexico City
  • Nh Mexico City Hotel Mexico City
  • NH Mexico City Reforma
  • NH Mexico City Reforma Hotel
  • Reforma Hotel
  • NH Collection Mexico City Reforma Hotel
  • Collection Reforma Hotel

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Late check-out can be arranged for an extra charge of MXN 517

Valet parking costs MXN 100 per day

Breakfast costs between MXN 270 and MXN 667 per person (approximately)

Airport shuttle service is offered for an extra charge of MXN 800 per vehicle (one way)

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for NH Collection Mexico City Reforma, Mexico City

  • Does NH Collection Mexico City Reforma offer free cancellation for a full refund?
    Yes, NH Collection Mexico City Reforma does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at NH Collection Mexico City Reforma?
    Yes. Valet parking costs MXN 100 per day.
  • Is there a pool at NH Collection Mexico City Reforma?
    Yes, there's an outdoor pool.
  • Are pets allowed at NH Collection Mexico City Reforma?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at NH Collection Mexico City Reforma?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of MXN 517.
  • Are there restaurants at or near NH Collection Mexico City Reforma?
    Yes, there's an onsite restaurant.
  • Is airport shuttle service offered by NH Collection Mexico City Reforma?
    Yes, an airport shuttle is available. The charge is MXN 800 per vehicle one way.

Recent reviews

Very Good 8.2 From 1,164 reviews

Good 6.0
Ok but would not stay again.
Hotel is ok, locations is good, and appearance at first ok, but the hotel is old if you look really close. Closets are old, rug is old, towels are very old that they are ripping.
Juan Carlos, us2 night business trip
Poor 2.0
Very bad experience
Very bad service with the front desk assistance, the A/ C doesn’t work & the iron in very bad condition .
Katia, us5 night business trip
Fair 4.0
Dirty and careless customer service
First night I was about to ged into bed at 2am after a long flight and the sheets were dirty, luckily I had a second bed which was better. Then, I wanted to put my phone on the night stand and it was VERY dirty, sticky and with yellow spots. Also the little note pad had notes from the previous guest. Morning when I was going to shower the towels had little pieces of something that look like food and also there was a finger nail on the floor and of course I hadnt cut my nails. That morning I went to the front desk to tell them about all of this and when I came back at night after work NOTHING HAD CHANGED!! It wasnt until the third day that they finally cleaned it and of course they didnt even apologize or anything! AWFUL!
Gloria, us4 night business trip
Good 6.0
Not happy at all!!
Room #1111, on the 11th floor, sits right above the Ground Floor Churrascaria. It seems the exhaust from it's kitchen was not built appropriately leaving the room with a bad food stink every time you turn the electric system off and leave the room. In only 5 minutes the room smells bad. Funny enough at the front desk I was told it's the first time anyone complains but i heard from the cleaning people they have always mentioned this to management and apparently they don't care. breakfast is nice and the hotel nice but the showers are small, and overall, because of the smell, I won't come back. Not worth the price paid. OOHHH, by the way, my friend at check out was charged I lost count of how many minibar booze items that she never even used, why does someone have to go through a hassle like this when it is a hotel's responsibility to account for REAL consumed items..
Felipe, us3 night business trip
Good 6.0
Very well located, but for the price I could it go to other place, and in that area is tons of options. Very disappointed with my room, was dirty in the shower & flooring. Nothing special about the service or the facilities.
Liliana, us1 night family trip
Fair 4.0
Disappointed
The checking was very easy. Staff was attentive and let me check in early. I had originally booked a king size bed but they only had a double room ready so I took it. I was given a room on a high floor, room 1703. My first impression was a huge stain in the hallway outside my room. When I walked into my room the floor was very dusty, stains in the counters and also on the walls. Even one of the beds had dust marks on the sheets. I’m a frequent visitor in Mexico City and have stayed in many different hotels throughout and all the hotel rooms I’ve stayed in have been impecable. If you choose to stay here do not choose a room facing the back. It’s an extremely noisy street. I’ve stayed many times in NH Collection Hotels in Europe and I’ve never been disappointed with this chain of hotels. This time it was a total disappointment.
Rafael, us1 night trip
Good 6.0
Good enough, not great
Location is terrific. Room service menu was great. Bed and shower were good. Room was a good size. Bathroom was not clean. Asked to have it recleaned, was still not good enough. Towels are old and hard. No face towels. No conditioner. Definitely not a 4 star hotel.
Ruben, us3 night trip
Very Good 8.0
Overall good customer service. Their staff was really friendly and polite. The place was really clean and safe.
Manuel, us2 night family trip
Exceptional 10.0
Go!
Great breakfast buffet and amazing view from our junior suite!!
Luis, us1 night family trip
Fair 4.0
Great location but...
Great location and great potentitial, but at this moment is under renovations. Unfortunately our stay was bellow below expectation, at this moment we do not reccomend this option at Zona Rosa. There are plenty other options at the same location.
Cesar Alfredo, us4 night trip

NH Collection Mexico City Reforma, Mexico City

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