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All properties in Santa Cruz de Tenerife, Santa Cruz de Tenerife, Canary Islands, Spain
1 room, 2 adults

Hotel Silken Atlántida Santa Cruz

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005, Spain

4-star hotel with restaurant, connected to a shopping center, near Plaza de Espana
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

Canary Islands may have restrictions in place due to COVID-19. Find out more

  • Overall, very good. Staff is friendly and helpfulJan 25, 2021
  • Hormigas en el baño, marcas de vasos en la mesilla, ruido eléctrico insoportable toda la…Oct 8, 2020

Hotel Silken Atlántida Santa Cruz

from $77
  • Comfort Twin Room
  • Double Room Single Use
  • Offer
  • Junior Suite
  • Junior Suite (Silken Club)
  • Silken Club

What’s around Hotel Silken Atlántida Santa Cruz

Landmarks

  • Plaza de Espana - 18 min walk
  • El Tanque Cultural Space - 3 min walk
  • Centro Comercial Meridiano - 5 min walk
  • Cesar Manrique Waterpark - 8 min walk
  • Heliodoro Rodriguez Lopez Stadium - 9 min walk
  • Tenerife Auditorium - 9 min walk
  • Palmetum of Santa Cruz de Tenerife - 10 min walk
  • La Granja Park - 13 min walk

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 9 min drive
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 144 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Onsite self parking (EUR 12 per day)

  • Onsite extended parking (EUR 12 per night)

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Spa tub
  • Sauna
  • Snorkeling nearby
Working away
  • Business center
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 2001
  • Elevator
  • Rooftop terrace
  • Terrace
Accessibility
  • Accessible bathroom
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
Sleep well
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

JARDIN DE TACORONTE - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Onsite venue #2 - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Onsite venue #3 - This gastropub serves lunch only.

Hotel Silken Atlántida Santa Cruz’s small print

Also known as

  • Silken Atlántida
  • Silken Atlantida Santa Cruz
  • Hotel Silken Atlántida Santa Cruz Hotel
  • Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
  • Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife
  • Silken Atlántida Hotel
  • Silken Atlántida Hotel Santa Cruz
  • Silken Atlántida Santa Cruz
  • Silken Santa Cruz
  • Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
  • Silken Atlántida Santa Cruz Hotel
  • Silken Atlántida Santa Cruz Santa Cruz De Tenerife
  • Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number B01568377

Optional extras

Self parking costs EUR 12 per day

Extended parking costs EUR 12 per night

Rollaway beds are available for EUR 40.0 per night

Buffet breakfast is offered for an extra charge of EUR 16 per person (approximately)

Dial-up Internet access is available in guestrooms for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Silken Atlántida Santa Cruz

  • Does Hotel Silken Atlántida Santa Cruz offer free cancellation for a full refund?
    Yes, Hotel Silken Atlántida Santa Cruz does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Silken Atlántida Santa Cruz?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Silken Atlántida Santa Cruz?
    Yes. Self parking costs EUR 12 per day. Extended parking costs EUR 12 per night.
  • Are pets allowed at Hotel Silken Atlántida Santa Cruz?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Hotel Silken Atlántida Santa Cruz?
    You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hotel Silken Atlántida Santa Cruz?
    Yes, JARDIN DE TACORONTE offers international cuisine. The dining venue will be unavailable from September 9 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Santa Cruz (5-min walk), Strasse (5-min walk), and L'vogue (5-min walk).

Recent reviews

Fabulous 8.8 From 274 reviews

Fair 4.0
The hotel is not in accordance of what it represents. Upon arrival the hotel didn’t take any consideration for the Orbitz status even though is listed as a VIP access. The bathroom was dirty, I had to change rooms. They not even had a bottle or carafe of water as courtesy in the room and the mini bar was completely empty.
Luigi, us2 night business trip
Poor 2.0
Hotel notified they will be closed closed before we arrived, to CV crisis
us3 night trip
Exceptional 10.0
Well located, rooms are very comfortable and the personal staff were very kind.
us1 night romance trip
Exceptional 10.0
Very friendly staff. Outstanding service at the reception.
us1 night trip
Fair 4.0
We have booked this as a VIP Expedia property for new year's Eve, instead we have received a handicapped room on the first floor facing a courtyard roof / wall. Room was poorly finished and not representative of the pictures. There was no coffee maker in the room and water was over 2 euro per small bottle. Parking garage looked sketchy and was extremely tight. While staff at the front desk seemed pleasant, overall, this is not a 4 star hotel and is more of a tired airport hotel. Rooftop terrace is tiny and spa / fitness center is a joke. The only plus is proximity to the opera house. While I understand that this was a last minute booking and hotel was sold out, Expedia and hotel should not misrepresent what is being sold to the customer.
Maria&Tim, us1 night romance trip
Exceptional 10.0
Unbeatable lication. Great service . Very good value
us4 night trip
Exceptional 10.0
Lovely
Very nice hotel. Well centered by 3 different shopping centers. My wife and I had a great time. Breakfast buffet was delicious as well. Maybe keep the hot tub a bit hotter in the winter evenings. If that's the worst of a stay, that's a pretty good stay to me.
Thomas, us3 night trip
Exceptional 10.0
Everything was very nice ... the hotel staff was amazing.....
us2 night trip
Very Good 8.0
I liked the location of the property. The hotel parking is a little confusing after you park your car on the 2nd level.
us4 night family trip
Exceptional 10.0
Thank you
Excellent management, very friendly, and very good at English even when I was strong in spanish.
dan, us1 night business trip

Hotel Silken Atlántida Santa Cruz