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Extended Stay America Austin - Northwest - Lakeline Mall, Austin

2.5 stars
13858 N U.S. Highway 183AustinTX78750United States of America, ‏‎800-658-6760
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Good3.0 / 5
Value for money
Best value for money
Location
Great location
Cleanliness
Dirty
Food
Food is not good
150See all 150 Hotels.com reviews
From 65 reviewsTripAdvisor Traveller Rating

Extended Stay America Austin - Northwest - Lakeline Mall, Austin

Hotel Info: 800-658-6760

from $85
  • Studio 1 Queen Non-smoking
  • Studio 1 King Smoking
  • Studio 1 King Non-smoking
  • Studio 2 Double Smoking
  • Studio 2 Double Non-smoking
  • Studio 1 Queen Smoking

At a glance

Key facts

Hotel size

  • This hotel has 101 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-Midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Austin Northwest Lakeline Mall
  • Extended Stay America Lakeline
  • Extended Stay America Lakeline Hotel
  • Extended Stay America Lakeline Hotel Austin Northwest Mall
  • Extended Stay America Austin Northwest Lakeline Mall Hotel
  • Extended Stay America Lakeline Mall Hotel
  • Extended Stay America Lakeline Mall

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
Things to do
  • Sailing nearby
  • Water skiing nearby
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Year Built 2002
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America Austin - Northwest - Lakeline Mall, Austin’s small print

Also known as

  • Extended Stay America Austin Northwest Lakeline Mall
  • Extended Stay America Lakeline
  • Extended Stay America Lakeline Hotel
  • Extended Stay America Lakeline Hotel Austin Northwest Mall
  • Extended Stay America Austin Northwest Lakeline Mall Hotel
  • Extended Stay America Lakeline Mall Hotel
  • Extended Stay America Lakeline Mall

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Weekly housekeeping is provided; fees apply for additional cleaning

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.0 /5 from 150 reviews

Extended Stay America Austin - Northwest - Lakeline Mall, Austin
Poor1.0 / 5
Horrible service (overbooking)
horrible! My flight landed in Austin by 2:00AM and did a reservation straight away. about 30 minutes after I got to the hotel and was told that the hotel is fully booked and I cant get the room I ordered. the receptionist admitted that they are doing over booking and I need to go to an other brunch like 20 minutes drive from the current. She also said that they don't have transportation and I have to order and pay for a taxi myself. when I asked to cancel the reservation she told me that refund is against their policy. I took a taxi and went to the other hotel, the receptionist in the new hotel told me that a room in this hotel supposed to be cheaper but he has to charge me on the full price as my original reservation (although I made me move to this hotel).
1 night business trip
Extended Stay America Austin - Northwest - Lakeline Mall, Austin
Fair2.0 / 5
Disappointed
Booked a non smoking room. We were placed on the 4th floor. The smell of smoke was evident from the elevator, down the hallway, and into our room. Pet odors were extreme and the "free breakfast" is a joke.
2 night romance trip
Extended Stay America Austin - Northwest - Lakeline Mall, Austin
Excellent4.0 / 5
Comfy room, miss desk clerk
Room was nice and comfy. Service was terrible. Another guest and I waited over 45 minutes and never could get someone at the front desk to get some laundry soap for the self service laundry room. We finally called the main number from the lobby and got the answering service. Desk clerk not where to be found. Price and location was good. I'd stay again but bring my own laundry soap LOL.
2 night family trip
Extended Stay America Austin - Northwest - Lakeline Mall, Austin
Poor1.0 / 5
It was a horrible hotel. Never coming back!
1 night family trip
Extended Stay America Austin - Northwest - Lakeline Mall, Austin
Fair2.0 / 5
Beds and pillows very uncomfortable, A/C very noisy,, no plug for bath tub.
2 night romance trip

See all reviews

Extended Stay America Austin - Northwest - Lakeline Mall, Austin

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