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Sheraton Old San Juan Hotel

4.0 star property
Bayfront hotel with outdoor pool, near Pier 3

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Sheraton Old San Juan Hotel

Photo gallery for Sheraton Old San Juan Hotel

Exterior
View from room
Exterior
Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe
Bar (on property)

Overview of Sheraton Old San Juan Hotel

7.8 out of 10 Good
7.8/10 Good

Property highlights

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
100 Brumbaugh Street, San Juan, 00901
Main amenities
  • Housekeeping once per stay
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Self parking
  • Spa tub
  • Room service
  • Babysitting
  • Conference centre
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Terrace

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Bay View

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking, Bay View

  • 28 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

View from room

Suite, 1 Bedroom, Balcony, Bay View

  • 52 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, No View

Traditional Room, 1 King Bed, Non Smoking, No View | Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking, No View

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 Bedroom, Non Smoking

  • 54 sq m
  • Sleeps 3
  • 1 King Bed

About this area

What's nearby

  • In Old San Juan
  • Port of San Juan - 4 min walk
  • Condado Beach - 44 min walk
  • Castillo San Felipe del Morro - 3 min drive
  • Pan American Pier - 2 min drive
  • Puerto Rico Convention Center - 5 min drive
  • Escambron Beach - 8 min drive
  • Casino del Mar at La Concha Resort - 6 min drive
  • Jose Miguel Agrelot Coliseum - 9 min drive
  • Plaza las Americas - 9 min drive
  • Carolina Beach - 13 min drive

Getting around

  • San Juan (SJU-Luis Munoz Marin Intl.) - 18 min drive

Restaurants

  • Pirilo Pizza Rústica - 5 min walk
  • Princesa Gastrobar - 7 min walk
  • La Factoría - 12 min walk
  • La Cucina di Ivo - 4 min walk
  • Mojito's Restaurant - 3 min walk
Map

About this property

Sheraton Old San Juan Hotel

When you stay at Sheraton Old San Juan Hotel, you'll be a short five-minute drive from Port of San Juan and Pan American Pier. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Palio, which serves local cuisine and is open for breakfast. A bar/lounge, a 24-hour health club and a fitness centre are other highlights at this upmarket hotel.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 240 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only, 2 total, up to 25 lb per pet)*
  • Service animals welcome
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (fees apply)
  • On-site valet parking (USD 25.65 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Snorkelling nearby

Working away

  • Meeting rooms
  • Computer station
  • Conference centre (8073 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • 24-hour health club
  • An outdoor pool
  • Hot tub
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed-captioned TV
  • Lowered plug sockets in bathroom
  • Lowered view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerheads
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls

Food and drink

  • Fridge (on request)
  • Microwave (on request)

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Recycling

Special features

Dining

Palio – This restaurant specialises in local cuisine and serves breakfast and brunch. Happy hour is offered.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Destination fee: USD 38.15 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 20 for adults and USD 16 for children
  • Early check-in can be arranged for an extra charge of USD 75 (subject to availability)
  • Late checkout can be arranged for an extra charge of USD 75 (subject to availability)
  • Microwaves are available for USD 10 per night
  • Fridges are available for an additional charge

Renovations and closures

This property is undergoing renovations from 18 September 2023 to 30 December 2023 (completion date subject to change).
During renovations, the hotel will make every effort to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 125.00 per accommodation, per stay

Parking

  • Self-parking is available for an extra charge
  • Valet parking costs USD 25.65 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Old San Juan Casino
Old Sheraton
Old Sheraton Hotel
Sheraton Old
Sheraton Old Hotel & Casino
Sheraton Old San Juan
Sheraton Old San Juan Casino
Sheraton Old San Juan Hotel & Casino
Sheraton San Juan Casino
Old San Juan Sheraton
San Juan Sheraton
Sheraton Old San Juan Hotel And Casino
Sheraton Old San Juan Hotel San Juan
Sheraton San Juan
Sheraton Old San Juan Hotel
Sheraton Old Hotel
Sheraton Old Juan Hotel Juan
Sheraton Old San Juan Hotel Hotel
Sheraton Old San Juan Hotel San Juan
Sheraton Old San Juan Hotel Hotel San Juan

Frequently asked questions

Does Sheraton Old San Juan Hotel offer free cancellation for a full refund?
Yes, Sheraton Old San Juan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Old San Juan Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Old San Juan Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Sheraton Old San Juan Hotel?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lb per pet. There's a charge of USD 125.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Sheraton Old San Juan Hotel?
Yes. Valet parking costs USD 25.65 per night.
What are the check-in and check-out times at Sheraton Old San Juan Hotel?
You can check in from 3 PM - midnight. There's a charge of USD 75 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 75 (subject to availability). Express check-out is available.
Is there an on-site casino at Sheraton Old San Juan Hotel?
No, this hotel doesn't have a casino, but Sheraton Casino (5-min drive) and Casino del Mar at La Concha Resort (6-min drive) are both nearby.
What is there to do at Sheraton Old San Juan Hotel and nearby?
Have fun with nearby activities such as hiking and snorkelling, and practise your swing on the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Sheraton Old San Juan Hotel also has a 24-hour health club.
Are there restaurants at or near Sheraton Old San Juan Hotel?
Yes, Palio offers local cuisine.
What's the area around Sheraton Old San Juan Hotel like?
Sheraton Old San Juan Hotel is located on the waterfront in Old San Juan, a short 4-minute walk from Port of San Juan and 3 minutes' walk from Calle Fortaleza.

Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

EDUARDO, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

The hotel is in a wonderful location. They are currently renovating so things should improve more. We booked 2 rooms. The corridor and one of the rooms had a funky smell, similar to a pool. The other did not smell but there was no fridge and a constant humming sound that was irritating as well as water damage on the ceiling. After renovations are complete, I would expect these to be better.
Michael, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Jason, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Johnette Danielle, 3-night trip
Verified Expedia guest review

4/10 Fair

Disappointed that pool was not open. Don’t remember reading this on Expedia when choosing hotel.
Adolfo, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

In Old San Juan area. Walkable distance to different sites. Did not need car to get around. Staff very nice and helpful.
Aracelis, 2-night family trip
Verified Expedia guest review

8/10 Very good

The property was very nice and the staff was very friendly and helpful. I was in room 314 and it is right by the outside AC unit for a building next door…I did not get any sleep because of the noise from the unit, it was LOUD!! Good thing I was only there for one night.
Russell, 1-night trip
Verified Orbitz guest review

10/10 Exceptional

The staff was super helpful and friendly. The location was perfect. The room met all of our needs and was very clean. The pool was beautiful. I will definitely stay here again if I’m ever back in town.
Simone, 1-night romance trip
Verified Expedia guest review

4/10 Fair

The property is run down. Front desk staff isn’t very helpful. Food at breakfast is lousy.
Zachary, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Amazing place .
Lisandra, 4-night family trip
Verified Expedia guest review