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SureStay Plus by Best Western Chattanooga Hamilton Place

Photo gallery for SureStay Plus by Best Western Chattanooga Hamilton Place

Property amenity
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, WiFi, bed sheets
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Blackout curtains, iron/ironing board, WiFi, bed sheets
Suite, 1 King Bed, Non Smoking, Jetted Tub | Blackout curtains, iron/ironing board, WiFi, bed sheets

Overview of SureStay Plus by Best Western Chattanooga Hamilton Place

SureStay Plus by Best Western Chattanooga Hamilton Place

2.5 star property
Mountain hotel in Chattanooga

7.0/10 Good

529 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Internet access
  • Free WiFi
  • Non-smoking
  • Air conditioning
Map
6914 Shallowford Road, Chattanooga, TN, 37421

Room options

About this area

What's nearby

  • Hamilton Place Mall - 3 min drive
  • Tennessee Aquarium - 16 min drive
  • Chattanooga Riverfront - 20 min drive
  • Ruby Falls - 19 min drive
  • Rock City - 29 min drive

Getting around

  • Chattanooga, TN (CHA-Chattanooga Metropolitan) - 6 min drive

Restaurants

  • Taco Roc - 3 min walk
  • Texas Roadhouse - 5 min walk
  • Champy's - 6 min walk
  • O'Charley's - 6 min walk
  • Rain Thai Bistro - 7 min walk

About this property

SureStay Plus by Best Western Chattanooga Hamilton Place

A great choice for a stay in Chattanooga, SureStay Plus by Best Western Chattanooga Hamilton Place is only 3.5 mi (5.6 km) from the airport. Free perks include buffet breakfast daily and self-parking. Fellow travellers say good things about the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 35 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 2 PM
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • WiFi in rooms*

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning

What to do

  • Golfing nearby

Working away

  • Business centre

Services

  • 24-hour front desk

Facilities

  • Fireplace in lobby

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking

Languages

  • English

Room amenities

Be entertained

  • -3-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer

Stay connected

  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Fridge
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guest rooms for USD 0.0 per stay (rates may vary)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p> <p>This property reserves the right to pre-authorise the guest's credit card prior to arrival. </p>

Frequently asked questions

Does SureStay Plus by Best Western Chattanooga Hamilton Place offer free cancellation for a full refund?
Yes, SureStay Plus by Best Western Chattanooga Hamilton Place does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SureStay Plus by Best Western Chattanooga Hamilton Place?
As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at SureStay Plus by Best Western Chattanooga Hamilton Place on 12 Feb 2023 start from $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SureStay Plus by Best Western Chattanooga Hamilton Place?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at SureStay Plus by Best Western Chattanooga Hamilton Place?
Sorry, pets aren't allowed.
Is parking offered on site at SureStay Plus by Best Western Chattanooga Hamilton Place?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus by Best Western Chattanooga Hamilton Place?
You can check in from 3:00 PM - 2 PM. Check-out time is 11 AM. Express check-in and check-out are available.
Are there restaurants at or near SureStay Plus by Best Western Chattanooga Hamilton Place?
Yes. Nearby restaurants include Texas Roadhouse (5-min walk), Champy's (6-min walk) and O'Charley's (6-min walk).
What's the area around SureStay Plus by Best Western Chattanooga Hamilton Place like?
SureStay Plus by Best Western Chattanooga Hamilton Place is a short 18-minute walk from Hamilton Place Mall and 16 minutes' walk from Hickory Valley Golf Club.

Reviews

7.0

Good

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Fair

Don't.
Awful. Tv didn't work. Found a roach in the room. Tons of street noise. Also hotel charges a 150 deposit at check in that is not disclosed at booking. Horrible experience refund requested. Bed was sunken in the middle. Would have had a better night in my car.
Angel, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joe, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Allen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lori, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My daughter and I came for a girls weekend to the mall to shop. The room was lovely and clean. The check in process and check out was amazingly simple. The gentlemen that helped us were so kind and polite .. we had someone next to us that was loud and swearing a lot but that is no reflection on the hotel itself. We were so cozy we missed our free breakfast! We will be back!
Amber, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clarence B, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Scarlett, 1-night trip
Verified Hotels.com guest review

4/10 Fair

The room was dirty. Had to ask for new sheets, the AC filter was thick with dust and the bathroom fan was so caked with dust. The AC vent had black soot /mold all over. $200 a night Is a rip off. Best western should be ashamed to put their name on this place. Manager tried to say they clean these vents every week. Which I could post the pictures. I don’t mind a place not remolded but it should at least be clean. I forgot to say finger mail clipping on carpet between bed and nightstand
Verified Expedia guest review

2/10 Poor

Bad service, no parking for pulling a trailer. Lousy food.
Melinda, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Chattanooga
Great place to stay. Good secure place along with great front desk device. Very delightful
Mark, 1-night business trip
Verified Hotels.com guest review