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Crowne Plaza Chicago SW - Burr Ridge, Burr Ridge

3.5 stars
300 S Frontage RoadBurr RidgeIL60527United States of America, 800-491-6126
Reviews & ratings
Amenities
Ordinary amenities
Cleanliness
Could use a good cleaning
Value
Value for money could be better
Pool
Pool should be renewed
3See all 3 Hotels.com reviews

Crowne Plaza Chicago SW - Burr Ridge, Burr Ridge

Hotel Info: 866-539-8117

  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room (LEISURE)
  • Room, Accessible, Non Smoking (HEARING)
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)
  • Room, Accessible, Non Smoking (ROLL IN SHOWER)
  • Room, Accessible, Non Smoking (HEARING)
  • Suite, 1 King Bed, Non Smoking (HEARING)
  • Deluxe Suite, 1 King Bed with Sofabed, Hot Tub
  • Room, 2 Queen Beds, Non Smoking (HEARING)
  • Standard Suite, 1 King Bed with Sofabed, Hot Tub
  • Standard Suite, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe Room, 1 King Bed
  • Suite, Accessible, Non Smoking (HEARING)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 5 mi

Also known as

  • Quality Burr Ridge
  • Quality Inn Burr Ridge
  • Oaks Hotel Burr Ridge Hotel Burr Ridge
  • Oaks Hotel Burr Ridge Hotel
  • Oaks Burr Ridge Hotel Burr Ridge
  • Crowne Plaza Chicago SW Burr Ridge Hotel
  • Crowne Plaza Chicago SW Hotel
  • Crowne Plaza Chicago SW Burr Ridge
  • Crowne Plaza Chicago SW

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Fitness facilities
  • Golfing nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 3
  • Conference space size (feet) - 7484
  • Conference space size (meters) - 695
Services
  • 24-hour front desk
  • Multilingual staff
Facilities
  • Elevator/lift
  • ATM/banking
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Poets Modern - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Crowne Plaza Chicago SW - Burr Ridge, Burr Ridge’s small print

Also known as

  • Quality Burr Ridge
  • Quality Inn Burr Ridge
  • Oaks Hotel Burr Ridge Hotel Burr Ridge
  • Oaks Hotel Burr Ridge Hotel
  • Oaks Burr Ridge Hotel Burr Ridge
  • Crowne Plaza Chicago SW Burr Ridge Hotel
  • Crowne Plaza Chicago SW Hotel
  • Crowne Plaza Chicago SW Burr Ridge
  • Crowne Plaza Chicago SW

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

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Crowne Plaza Chicago SW - Burr Ridge, Burr Ridge
Poor1.0 / 5
Beward of "Deals" - I WILL NEVER BOOK AGAIN
First Hotels.com overbooks this hotel. We arrive at the hotel and the attendant is less than apologetic and helpful. Hotels.com has made a huge error and lost a customer of their site. If you are not able to track the total number of available rooms less how many have been sold/booked, then obviously this can happen many times over. Shouldn't we, the customer, be advised of this before driving to the location? And trying to get a full refund is like pulling teeth. Several calls to hotels.com customer service (somewhere in India) was made and each time, the same statement given: "your payment will be refunded and confirmation email sent out." Never did I receive a proper confirmation email. The refund took forever. I really believe that I should get some type of fee or free stay, after lending hotels.com my money interest-free.
1 night family trip
Crowne Plaza Chicago SW - Burr Ridge, Burr Ridge
Poor1.0 / 5
mold, mold, and more mold
There was mold growing on the wallpaper next to the bed, and throughout the room. We ended up cancelling the reservation when there were no decent rooms available. The front desk staff was understanding and worked to find a better room for us, but there weren't any open.
3 night romance trip

See all reviews

Crowne Plaza Chicago SW - Burr Ridge, Burr Ridge

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