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Residencia Polanco, Mexico City

2.5 stars
Newton 272, Col. Chapultepec MoralesDel. Miguel Hidalgo, Mexico CityDF11570Mexico, 800-491-6126
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Good3.2 / 5
Location
Great location
Value for money
Best value for money
Breakfast
Breakfast can be improved
Amenities
Amenities are not the best
85See all 85 Hotels.com reviews
From 35 reviewsTripAdvisor Traveller Rating
  • Mexico City, Distrito Federal (MEX-Mexico City Intl.) 19-min drive; 10.7 miles/17.3 km
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) 45-min drive; 35.1 miles/56.6 km
  • Mexico City Buenavista Station 13-min drive; 4.1 miles/6.5 km
  • Mexico City Fortuna Station 19-min drive; 4.5 miles/7.2 km
  • Tlalnepantla de Baz Station 27-min drive; 16.3 miles/26.3 km
  • Polanco Station 11-min walk; 0.5 miles/0.9 km
  • San Joaquin Station 21-min walk; 1 miles/1.6 km
  • Free self parking
  • Airport shuttle (surcharge)
  • Residencia Polanco, Mexico City

    Hotel Info: 866-539-8117

    from $53
    • Preferential Room
    • Standard Room, 1 King Bed
    • Deluxe Room (Preferential)

    At a glance

    Key facts

    Hotel size

    • This hotel has 23 rooms
    • This hotel is arranged over 4 floors

    Arriving/leaving

    • Check-in time starts at 3 PM
    • Check-out time is 1 PM
    24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

    Required at check in

    • Credit card or cash deposit required

    • Government-issued photo ID required

    • Minimum check-in age is 18

    Travelling with others

    Pets

    • Pets not allowed (service dogs only)

    Extra people

    • Roll-away beds available, charges may apply*

    Internet

    • Free WiFi in public areas

    • Free WiFi in rooms

    Transportation

    Transfers

    • Airport shuttle (available on request) *

    Parking

    • Free self parking

    Other information

    • Smoke-free property
    • Resort fee included

    Also known as

    • Residencia Hotel Polanco
    • Residencia Polanco
    • Residencia Polanco Hotel Mexico City
    • Residencia Polanco Mexico City
    • Residencia Polanco Hotel

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Pet deposit: MXN 1000 per stay

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Airport shuttle service is offered for an extra charge

    In the hotel

    Food and drink
    • Free continental breakfast
    • Restaurant
    • Bar/lounge
    • Room service (during limited hours)
    Things to do
    • Use of nearby fitness center (discount)
    Services
    • 24-hour front desk
    • Dry cleaning/laundry service
    Facilities
    • Number of buildings/towers - 1
    • Year Built 1997
    • Elevator/lift
    Accessibility
    • Accessible bathroom
    • In-room accessibility

    In the room

    Home comforts
    • Iron/ironing board
    Sleep well
    • Down comforter
    • Blackout drapes/curtains
    • Pillowtop mattress
    Things to enjoy
    • Separate living room
    Freshen up
    • Private bathroom
    • Bathtub or shower
    • Free toiletries
    • Hair dryer (on request)
    Be entertained
    • 30-inch TV
    • Cable TV channels
    Stay connected
    • Free WiFi
    • Free local calls
    More
    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Libella - This restaurant specializes in international cuisine and serves breakfast only.

    Wine Room - This restaurant specializes in international cuisine and serves dinner and light fare.

    Residencia Polanco, Mexico City’s small print

    Also known as

    • Residencia Hotel Polanco
    • Residencia Polanco
    • Residencia Polanco Hotel Mexico City
    • Residencia Polanco Mexico City
    • Residencia Polanco Hotel

    Policies

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    Mandatory fees

    Pet deposit: MXN 1000 per stay

    The charges below are included in the total price displayed:

    • Resort fee

    Optional extras

    Airport shuttle service is offered for an extra charge

    We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

    Recent reviews

    Good 3.2 /5 from 85 reviews

    Residencia Polanco, Mexico City
    Good3.0 / 5
    Pay upfront
    After reading the prior reviews, I decided to try it for myself, mostly for the location. I was pleased with the staff and agree also that the place needs major upkeep (built in 1972 and it shows). The "free breakfast" is only coffee, an apple and premade toast eaten at the bar of the hotel. There is no restaurant. They charge you upfront for the room, so should you want to move, I would anticipate a hassle. The "kitchen" has absolutely no utensils or pots and they do not provide those or toiletries. You would think that for the cost, one would get at least the basics. I would not recommend it.
    2 night trip with friends
    Residencia Polanco, Mexico City
    Good3.0 / 5
    Polanco
    Overall pleasant stay, although the rooms, bedding, couches, etc. are a bit dated. Noisy rooms above wine bar. Limited food options within walking distance, which made breakfast challenging.
    1 night trip

    See all reviews

    Residencia Polanco, Mexico City

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