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All properties in Neu-Isenburg, Hessen, Germany

Best Western Hotel Frankfurt Airport Neu-Isenburg

3.5-star Neu-Isenburg hotel with 24-hour fitness

  • Free WiFi
From
$72

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  • Best Western Hotel Frankfurt Airport Neu-Isenburg
  • Best Western Hotel Frankfurt Airport Neu-Isenburg
  • Standard Room - Living Area
  • Suite, 1 King Bed, Kitchen (Living Room) - Bathroom
  • Best Western Hotel Frankfurt Airport Neu-Isenburg
Best Western Hotel Frankfurt Airport Neu-Isenburg. Image 1 of 44
1 / 44Best Western Hotel Frankfurt Airport Neu-Isenburg
Herzogstrasse 61-63, Neu-Isenburg, 63263, HE, Germany
7.6.Good.
  • We booked an king bed für round about 200 dollars and got a room for about 100 dollars.

    Sep 17, 2020

  • The hotel was very nice. Good location and easy to find. The staff spoke English and…

    Feb 27, 2020

See all 73 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SGS (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
  • Parking available
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 222 smoke-free guestrooms
  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Television

What’s around

  • Goethe Tower - 3.8 mi / 6.1 km
  • Henninger Turm - 3.8 mi / 6.1 km
  • Museumsufer - 4.2 mi / 6.8 km
  • Frankfurter Golf Club - 4.4 mi / 7.1 km
  • Frankfurt City Forest - 4.5 mi / 7.2 km
  • Museum of Applied Arts - 4.6 mi / 7.4 km
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Breakfast
  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Comfort Room, 1 Double Bed
  • Suite, 1 King Bed, Kitchen (Living Room)
  • Standard Room, 1 Double Bed

What’s around

Landmarks

  • Goethe Tower - 3.8 mi / 6.1 km
  • Henninger Turm - 3.8 mi / 6.1 km
  • Museumsufer - 4.2 mi / 6.8 km
  • Frankfurter Golf Club - 4.4 mi / 7.1 km
  • Frankfurt City Forest - 4.5 mi / 7.2 km
  • Museum of Applied Arts - 4.6 mi / 7.4 km
  • Frankfurt Cathedral - 4.6 mi / 7.4 km
  • Schirn Art Museum - 4.7 mi / 7.5 km
  • Historical Museum - 4.7 mi / 7.6 km
  • German Film Museum - 4.8 mi / 7.7 km

Getting around

  • Frankfurt Airport (FRA) - 16 min drive
  • Mainz (QFZ-Mainz Finthen) - 35 min drive
  • Neu Isenburg Station - 5 min drive
  • Dreieich-Sprendlingen Station - 7 min drive
  • South Station/Schweizer Straße Tram Stop - 8 min drive
  • Airport shuttle (surcharge)
map
See on map
Herzogstrasse 61-63, Neu-Isenburg, 63263, HE, Germany

At a glance

Hotel size

  • This hotel has 222 rooms
  • This hotel is arranged over 21 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 12.00 per day; includes in/out privileges)
  • Onsite extended parking (EUR 60 per week)
  • Onsite parking limited
  • Street parking available

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)

Things to do

  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Conference space size (feet) - 344
  • Conference space size (meters) - 32
  • One meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1974
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair-accessible path to lift
  • Handrails in stairways

Languages Spoken

  • Arabic
  • English
  • French
  • German

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding

Things to enjoy

  • Separate dining area
  • Separate sitting area
  • Balcony

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 14.90 per person (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 25 per person (one-way)

Children and extra bedsPay at property

  • Rollaway beds are available for EUR 15.0 per night

PetsPay at property

  • Pets are allowed for an extra charge of EUR 10 per pet, per night
  • Service animals exempt from fees

ParkingPay at property

  • Self parking costs EUR 12.00 per day with in/out privileges
  • Extended parking costs EUR 60 per week

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash.

Also known as

  • balladins Frankfurt Airport
  • Hotel balladins Frankfurt Airport
  • Quality Hotel Neu Isenburg
  • EHM Frankfurt Airport Neu-Isenburg
  • Best Western Frankfurt Airport Neu-Isenburg
  • balladins SUPERIOR Hotel Frankfurt Airport
  • EHM Hotel Frankfurt Airport Neu Isenburg
  • Best Western Hotel Frankfurt Airport Neu Isenburg
  • Best Frankfurt Neu Isenburg
  • Best Western Hotel Frankfurt Airport Neu-Isenburg Hotel
  • Best Western Hotel Frankfurt Airport Neu-Isenburg Neu-Isenburg
  • balladins Hotel Frankfurt Airport
  • balladins SUPERIOR Airport
  • balladins SUPERIOR Frankfurt
  • balladins SUPERIOR Frankfurt Airport
  • balladins SUPERIOR Frankfurt Airport Neu-Isenburg
  • balladins SUPERIOR Hotel Frankfurt
  • EHM Hotel Frankfurt
  • balladins SUPERIOR Hotel Frankfurt Airport Neu-Isenburg

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Best Western Hotel Frankfurt Airport Neu-Isenburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 12.00 per day. Extended parking costs EUR 60 per week. Parking spots may be limited.
  • Yes, dogs are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Yes. Nearby restaurants include Mengesha Piazza (4-min walk), Joe’s Burgers (5-min walk), and Restaurant Tonino (5-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 25 per person one-way.
  • Maintain your daily exercise routine at the 24-hour gym.
7.6.Good.
  • 8.0.Very Good

    The staff all spoke English, and were extremely helpful. Conveniently located near a mall with a grocery store and good fast foods.

    8 night romance trip, Dec 17, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The staff very very pleasant and helpful. The room is beautiful and CLEAN. Everything was much more than I expected.

    1 night romance trip, Sep 26, 2019

    Verified Expedia guest review

  • 2.0.Poor

    The lobby, hallways, and elevator all had distinct, yet equally terrible smells. The room was dirty and had stink bugs. The elevator took so long to arrive in the morning every day that my colleague opted to walk down 20 flights of stairs instead.

    5 night trip, Feb 5, 2019

    Verified Travelocity guest review

  • 8.0.Very Good

    very comfortable

    Meir, 2 night business trip, Sep 23, 2019

    Verified Hotels.com guest review

  • 8.0.Very Good

    Very clean and nice spacious rooms. Staff helpful.

    1 night family trip, Jun 21, 2019

    Verified Expedia guest review

  • 6.0.Good

    Really nice, spacious room with balcony looking out to surrounding area. Only problem is sound-proofing in a busy hotel so woken repeatedly by large groups of tourists at all hours and then by cleaners coming in to clean room early in the morning without knocking

    1 night romance trip, May 28, 2019

    Verified Expedia guest review

  • 6.0.Good

    Meh service but room was nice

    The restaurant was very expensive and we had problems when we checked out. Wifi was slow. Room was large and comfortable though.

    Carlie, 1 night romance trip, Oct 11, 2018

    Verified Hotels.com guest review

  • 4.0.Fair

    Disappointing

    It was an efficient check in, but disappointed when I opened the door decor was tired & old with a kitchenette!! Fortunately i was only there on business and only needed it to sleep. The write up suggested there was restaurant and bar but definitely not open. I have heard since the hotel is in the midst of a refurbishment but you shouldn’t use sub standard rooms without saying so and it should be clear about the restuarant. Knowing this I would have gone elsewhere. This is the third hotel i’ve Stayed at in Neu isenburg and will not be on my list for my next trip.

    3 night trip, Sep 24, 2018

    Verified Expedia guest review

  • 8.0.Very Good

    Sehr praktisch gelegenes Hotel.

    Ein großes Hotel, direkt am Isenburg Zentrum. Nettes Personal und gute Lokale in direkter Umgebung.

    Alexander, 1 night business trip, Jun 9, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Sehr angenehme Aufenthalt und nette Personal... das Service ist auch sehr gut..

    Borgmann, 2 night trip with friends, Aug 28, 2020

    Verified Expedia guest review

See all 73 reviews