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Mercure Kuta Bali, Kuta

3.5 stars3.5 stars
Jalan Pantai Kuta 10 XBr Pande Mas, KutaBali80361Indonesia, 800-491-6126
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Good3.7 / 5
Room
Room needs to be improved
Location
Great location
Beach
Beautiful beach
Vibe
Vibe is not too good
138See all 138 Hotels.com reviews
From 1,310 reviewsTripAdvisor Traveller Rating

Mercure Kuta Bali, Kuta

Hotel Info: 866-539-8117

from $56
  • Deluxe Room, 2 Twin Beds (Ocean Side)
  • Standard Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds, Ocean View
  • Standard Room, 1 Double Bed
  • Superior Room, 2 Twin Beds
  • Deluxe Room, 1 Double Bed, Ocean View
  • Deluxe Room, 1 Double Bed
  • Superior Room, 1 Double Bed
  • Superior Room, 2 Twin Beds
  • Superior Room, 1 Double Bed

At a glance

Key facts

Hotel size

  • This hotel has 130 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
Airport shuttle service is available on request during limited hours. Contact the property in advance to make arrangements. In accordance with local regulations, all visitors must remain within the hotel property during Seclusion Day/Hindu New Year on March 17, 2018 (from midnight March 16, 2018 to early morning March 18, 2018). Check-in and check-out will not be possible on March 17, 2018. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available on request) *

Parking

  • Free self parking

  • Free nearby parking

Also known as

  • Mercure Hotel Kuta Bali
  • Mercure Kuta Bali
  • Mercure Kuta Bali Hotel
  • Mercure Kuta Bali Hotel Kuta
  • Mercure Bali Hotel
  • Mercure Bali

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for an extra charge

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 15 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Poolside bar
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Spa services on site
  • Spa treatment room(s)
  • Surfing/boogie boarding nearby
  • Spa tub
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 3
  • Meeting rooms 3
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Special features

Dining

Alang-Alang Restaurant - Overlooking the ocean, this restaurant serves lunch and dinner. A children's menu is available.

Lotus Lobby Bar - Onsite bar.

Mercure Kuta Bali, Kuta’s small print

Also known as

  • Mercure Hotel Kuta Bali
  • Mercure Kuta Bali
  • Mercure Kuta Bali Hotel
  • Mercure Kuta Bali Hotel Kuta
  • Mercure Bali Hotel
  • Mercure Bali

Policies

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Optional extras

Safes in guestrooms can be used for an extra charge

Buffet breakfast is offered for an extra charge of USD 20 for adults and USD 15 for children (approximately)

Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 138 reviews

Mercure Kuta Bali, Kuta
Good3.0 / 5
Great location but needs refresh and training
Very disappointed in this Mercure and we usually love this brand. First off, the room was "ocean view" but it was a great view of the shade they kept down most of our stay. The room had massive stairs and needed a refresh about 15 years ago, very very dark and didn't make us feel like we were at the beach. The shower curtain had rust stains, the mirror was losing its mirrored backing, and the terrazzo tub and surround looked dirty. I forgot my wedding ring there and called minutes after we checked out and they said the room was cleaned and they didn't see it. After many attempts to have them look again we went back and found my ring sitting on the sink counter where I told them it would be. This tells me they aren't cleaning very deep if my light grey ring didn't show up to them on a black sink counter in plain sight. It also says they didn't look multiple time like they said. The wifi was ok but it kept disconnecting, but no limits so that was nice. The best part besides being across from the beach was the daily breakfast buffet ($6usd/person if you don't prebuy), fresh fruit, omletes, eastern foods, western foods, juices, coffee machine etc. all very great.
3 night romance trip
Mercure Kuta Bali, Kuta
Excellent4.0 / 5
Great if I brought my own lighting
Every thing was lovely about your hotel, except the lighting. The rooms, hallways, public areas were very dark. It was not a problem of not feeling safe, but safety in walking, not tripping etc.
1 night romance trip
Mercure Kuta Bali, Kuta
Outstanding5.0 / 5
Best holiday
friendly, considerate staff. Fantastic breakfast, close to markets, shops and restaurants. The best thing is you just have to walk out the front of the motel cross the road and onto the beach
7 night trip
Mercure Kuta Bali, Kuta
Excellent4.0 / 5
Disappointing experience.
We had a bad start. The person who did our check in was definitely in the wrong business. She was not welcoming at all, she rarerly smile and even look at as. We felt like we were going immigration. I called front desk to ask we're can I get some ice and the said we woul take it to your room. Ice never came. The second day was a bit better. But considering this hotel was the most expencive hotel during our 12 stay in Bali. (Tree different hotels we concidered the worst service wise).
2 night romance trip
Mercure Kuta Bali, Kuta
Outstanding5.0 / 5
Very good location in Kuta area close to the beach Hotel staff are friendly and helpful
1 night romance trip

See all reviews

Mercure Kuta Bali, Kuta

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