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Astor Crowne Plaza New Orleans, New Orleans

4 stars4 stars
739 Canal StreetNew OrleansLA70130United States of America, 800-491-6126
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Good3.9 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
3296See all 3,296 Hotels.com reviews
From 782 reviewsTripAdvisor Traveller Rating

Astor Crowne Plaza New Orleans, New Orleans

Hotel Info: 866-539-8117

from $113
  • Deluxe Room
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)
  • Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking (Alexa)
  • Room, Non Smoking, City View
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Standard Room
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Suite, 1 King Bed, Non Smoking (Parlor View)
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-out

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

In the hotel

Things to do
  • Outdoor seasonal pool
  • Health club
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 32001
  • Conference space size (meters) - 2973
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Astor Crowne Plaza New Orleans, New Orleans’s small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 3296 reviews

Astor Crowne Plaza New Orleans, New Orleans
Good3.0 / 5
Good location, service could be better.
Location is excellent with respect to being right on burbon street and a short walk to many convience stores. However, I stayed for 4 nights. One of the day's room service never came and cleaned our room (and they never knocked) which was frustrating. Almost every single day our room keys would stop working (magnetic card swipe) and we'd have to wait on a VERY long line at the reception to be issued new swipe cards. This happened literally 4 times on my 5 day/4 night trip. They should improve the system something must be wrong as it wasn't just one of the two cards that stopped working but both. Having to waste vacation time WaITING in lines at the reception is aggrevating and worth noting. The shower water pressure is far from ideal and if you are taller than 6 foot expect to be surprised at how low the shower head is. Not a deal breaker but I do personally enjoy water pressure when trying to shower versus the dribble that is all too common at hotels these days. Otherwise the staff was friendly, the room was clean, bed was comfortable! Hotel should also "try harder" to keep the homeless bums/beggars away from the front entrance. Very annoying being begged every time I entered or exit our hotel. This may be due to proximity to bourbon.... Literally bums were laying next to the bellmen stand, on both sides.....
4 night trip with friends
Astor Crowne Plaza New Orleans, New Orleans
Outstanding5.0 / 5
Awesome customer service
Hotel.com spelled my name wrong in the system but Astor staff was on top of things and were excellent.
2 night romance trip
Astor Crowne Plaza New Orleans, New Orleans
Excellent4.0 / 5
This hotel overall was good. Great location and walking distance to Bourbon St. Room was very clean and comfortable. My only complaint is that the front desk staff could be friendlier.
3 night trip with friends
Astor Crowne Plaza New Orleans, New Orleans
Excellent4.0 / 5
Happy return.
Have stayed here in the past. Hotel reception then was rude, unwelcoming, condescending, and arrogant. Returned this month because of its location. I am happy to say that reception attitude was completely reversed. The beds are very tall, but rooms have been well updated with a large screen tv and nice decor. Reception was a bit crowded at checkin but reception clerks were friendly and welcoming. Enjoyed banter with the bell hops who were very efficient.
2 night romance trip
Astor Crowne Plaza New Orleans, New Orleans
Outstanding5.0 / 5
Great hotel, great location
Great location within walking distance of French Market and of course, Bourbon Street. Will definitely stay here again!
1 night family trip

See all reviews

Astor Crowne Plaza New Orleans, New Orleans

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