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Astor Crowne Plaza New Orleans, New Orleans

4 stars
739 Canal StreetNew OrleansLA70130United States of America, ‏‎800-491-6126
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Good3.9 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Quite clean
Room
Room is not nice
3130See all 3,130 Hotels.com reviews
From 3,234 reviewsTripAdvisor Traveller Rating

Astor Crowne Plaza New Orleans, New Orleans

Hotel Info: 866-539-8117

from $87
  • Deluxe Room (Recently Renovated)
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking (Recently Renovated)
  • Historic Alexa One King Bed
  • Room, 1 King Bed, Non Smoking, City View
  • Deluxe Room, Multiple Beds, Non Smoking (Recently Renovated)
  • Historic Alexa Two Queen Beds
  • Room, Multiple Beds, Non Smoking, City View (2 Beds Recently Renovated)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Non Smoking (Recently Renovated)
  • Standard Room (Recently Renovated)
  • Astor Tower Modern King Bed Non-smoking Recently Renovated
  • Suite, 1 King Bed, Non Smoking (Parlor View)
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

Optional extras

Late check-out can be arranged for an extra charge of USD 200

Valet parking costs USD 42.00 per day

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 18 and USD 20 per person (approximately)

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Health club
  • Bicycle rentals nearby
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 19
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 32000
  • Conference space size (meters) - 2973
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Astor Crowne Plaza New Orleans, New Orleans’s small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

Optional extras

Late check-out can be arranged for an extra charge of USD 200

Valet parking costs USD 42.00 per day

Rollaway beds are available for USD 20.00 per night

Breakfast costs between USD 18 and USD 20 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.9 /5 from 3130 reviews

Astor Crowne Plaza New Orleans, New Orleans
Good3.0 / 5
The hallways did not get vacuumed once in the 2 nights and 3 days I was there. The room was clean but had hair in the bathroom and spots on the comforter. For the price we paid around $80 I would stay again but I would not pay more
2 night romance trip
Astor Crowne Plaza New Orleans, New Orleans
Excellent4.0 / 5
Maintence issues
OK, no ice machines working on all floors
1 night trip
Astor Crowne Plaza New Orleans, New Orleans
Good3.0 / 5
Disappointed.
Nice room. Very noisy all night long due to being so close to Bourbon. Constant noise from the floor above us. They did not tell us that they would charge 100 dollars for parking until we were checking out and had originally told us that fee would be returned if there weren't damages to the room. Not a good experience and will not be returning.
2 night romance trip
Astor Crowne Plaza New Orleans, New Orleans
Outstanding5.0 / 5
EPS All American Game
It was a great stay.
3 night family trip
Astor Crowne Plaza New Orleans, New Orleans
Fair2.0 / 5
Will not be back
The check in was nice and easy. Getting to the room a very problematic and once we got in the room, it was freezing. The AC had been set to 63 degrees. The staff couldn't find a way to adjust it. We tried sticking a towel over the vent to cut down the air but that didn't work. In the end, we ended up cutting off the entire thing. Not something we wanted to do in the middle of the summer but we were getting sick from all the cold air. In the end, we checked out and moved to another location.
1 night family trip

See all reviews

Astor Crowne Plaza New Orleans, New Orleans

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