Skip to main content.
All hotels in New Orleans, Louisiana, United States of America
1 room, 2 adults

Astor Crowne Plaza New Orleans, New Orleans

4-star4 stars
739 Canal StreetNew OrleansLA70130United States of America

4-star hotel with outdoor pool, near Jackson Square
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Very Good8.0
Location
Great location
Vibe
Awesome vibe
Service
Service is adequate
2202See all 2,202 Hotels.com reviews
From 1,919 reviewsTripAdvisor Traveller Rating

Astor Crowne Plaza New Orleans, New Orleans

from $90
  • Room, 1 King Bed, Non Smoking (LEISURE)
  • Standard Room
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Alexa)
  • Room, 2 Queen Beds, Non Smoking (Alexa)
  • Deluxe Room
  • Deluxe Room, 1 King Bed, Non Smoking
  • Deluxe Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking, City View

What’s around Astor Crowne Plaza New Orleans, New Orleans

Landmarks

  • In French Quarter
  • Mercedes-Benz Superdome - 20 min walk
  • Jackson Square - 12 min walk
  • French Market - 17 min walk
  • National World War II Museum - 17 min walk
  • Ernest N. Morial Convention Center - 24 min walk
  • Canal Street - 1 min walk
  • Bourbon Street - 1 min walk

Getting around

  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 25 min drive
  • New Orleans Union Passenger Terminal - 20 min walk
  • Valet parking (surcharge)
  • RV, bus, and truck parking

About Astor Crowne Plaza New Orleans, New Orleans

Grand French Quarter hotel with rooftop pool and oyster bar

French Quarter entrance

It's hard to beat the position on the corner of Canal Street, which traverses New Orleans, and Bourbon Street, at the start of the French Quarter. Trams run direct to the Mississippi River, where you'll find high-end stores and the Audabon Aquarium of the Americas. Valet parking is provided for a fee.


Bourbon Street dancing

Legendary Bourbon Street, just around the corner from Crowne Plaza Hotel New Orleans French Quarter, is still lined with colorful houses with wrought-iron balconies, and historic restaurants, By night it's a buzzy party hub, with bars, jazz clubs, cabarets, and burlesque shows.

Louisiana cuisine

Chandeliers in the lobby speak of the building's past as a department store, though today you'll find a stylish bar. You can eat local dishes at Dick Brennan's Bourbon House Restaurant & Oyster Bar, slurp oysters along the counter, or gaze over town from the rooftop pool terrace.

Premium bedding, movies

Decorated in warm honey tones, the 693 guestrooms feature premium beds with pillowtop mattresses, free WiFi, an HDTV with pay movies, and room service is available around the clock. All rooms have a work area, while suites have a comfortable sitting room, often with a sofa bed.

At a glance

Key facts

Hotel size

  • This hotel has 693 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 4 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

  • RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Health club
Working away
  • Business center
  • Conference space
  • Meeting rooms 13
  • Conference space size (feet) - 32001
  • Conference space size (meters) - 2973
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Astor Crowne Plaza New Orleans, New Orleans’s small print

Also known as

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans

Policies

Please note: this property does not allow coolers in guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Late check-out can be arranged for an extra charge of USD 200

Valet parking costs USD 47.00 per day

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 15 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.0 From 2,202 reviews

Astor Crowne Plaza New Orleans, New Orleans
Fair4.0
BAD, AGGRAVATING EXPERIENCE
I WOULD NOT RECOMMEND THIS HOTEL. The staff are generally surly and unprofessional. Only half of the elevators work AND the service staff use the same elevators as the guests. So, with only half the elevators working, you are almost guaranteed A LONG WAIT AND to share the elevator with a room service cart every time. They have an overpriced, low quality luke warm brunch buffet which closes down at 10:30... it would have been nice if they had given us a heads up when we elected to eat the brunch that they were going to start breaking it down in 5 minutes. We barely had time to make one pass thru before it was GONE. Also... i had NO HOT WATER for the duration of my 3 night stay. I asked for a new room and was told it would not be necessary because they had fixed the hot water problem. That was not true. The Manager named Trish agreed to refund me 2 of 3 nights and she left me a voice mail saying that it would be processed through Hotels.com on my behalf. It NEVER came. So I twice tried to call her and was twice put to voice mail. NEITHER VOICE MAIL MESSAGE WAS RETURNED. Today I called and insisted on speaking with her. The very nice lady who I was speaking with personally tracked her down for me and Trish then gave me a COMPLETELY DIFFERENT STORY about the refund and told me that it was MY JOB to contact Hotels.com and request a refund. She has a HORRIBLE service attitude. She does not return voice mails and she does not follow through on her commitments.
Gregory, us3 night trip
Astor Crowne Plaza New Orleans, New Orleans
Exceptional10.0
Very Nice Stay
Awesome hotel that's right in the heart of the city on the corner of Canal and Bourbon St.. Very comfortable and spacious that's close to all you need to enjoy a visit to NOLA. I'm definitely looking forward to another stay at the Crowne Plaza.
joseph, us1 night trip
Astor Crowne Plaza New Orleans, New Orleans
Exceptional10.0
Our stay was wonderful,our Saints beat the dirty birds and we all had a great time, staff was super helpful rooms were clean .
Lisa, us1 night trip
Astor Crowne Plaza New Orleans, New Orleans
Exceptional10.0
Our stay was wonderful,our Saints beat the dirty birds and we all had a great time, staff was super helpful rooms were clean .
Lisa, us1 night trip
Astor Crowne Plaza New Orleans, New Orleans
Very Good8.0
Upgrade your beds please!
The bed in our suite was horribly uncomfortable and the sheets were disappointing. OK other than that.
Jacques, us1 night trip

See all reviews

Astor Crowne Plaza New Orleans, New Orleans

Is the description of this hotel not correct? Tell us