4/10 Fair
Sep 25, 2023
9/22-23 stay
There was ONE amazing front desk attendant, he was amazing, and then there was ONE terrible front desk person, he shouldn't be working there. Lack of follow thru with request for a new roll of Toilet paper needed in our room, had about 1/10th of a roll when we checked in, asked for a new roll at front desk, he said i would have to wait till 8 AM when housekeeping comes in, no other option, so i took a roll out of the public bathrooms which had plenty of extra rolls. some elevators weren't working, people getting stuck in thm, it went on for 2 days before signs were posted, glad i was on the 1st floor, others not so lucky. Breakfast Area had great workers in there!
Verified traveler
2-night trip with friends
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