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Hotel Tukan & Beach Club, Playa del Carmen

3 stars
5a Ave Norte Entre 14 Y 16Playa del CarmenQROO77710Mexico, 800-491-6126
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Good3.2 / 5
  • The tap water is salty. Staff is friendly but not efficient. Showers weren't cleaned…Nov 28, 2016
  • Nice place close to 5th Avenue we have a great time in our anniversary 24Aug 31, 2016
205See all 205 Hotels.com reviews
From 1,132 reviewsTripAdvisor Traveller Rating

Hotel Tukan & Beach Club, Playa del Carmen

Hotel Info: 866-539-8117

from $114
  • Standard Room
  • Standard Room, 2 Bedrooms
  • Standard Room (Non Refundable)
  • Deluxe Room
  • Standard Room- Breakfast Included
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 157 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • No parking

Offsite

  • Free beach shuttle

Other information

  • All-inclusive rates available

Also known as

  • Hotel Tukan
  • Hotel Tukan Beach Club Playa del Carmen
  • Hotel Tukan Beach Club
  • Hotel Tukan & Beach Club
  • Hotel Tukan & Beach Club Playa del Carmen
  • Tukan
  • Tukan Beach Club
  • Tukan Beach Club Playa del Carmen
  • Tukan Beach Hotel
  • Tukan Hotel
  • El Tukan Hotel Playa Del Carmen

Optional extras

Safes in guestrooms can be used for MXN 19 per night

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • 4 restaurants
  • 3 bars/lounges
Things to do
  • Free beach shuttle
  • Number of outdoor pools - 2
  • Spa tub
Services
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 4
  • Garden

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Free WiFi
More
  • Daily housekeeping

Special features

All inclusive

All-inclusive room rates at Hotel Tukan & Beach Club are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages

  • All buffet and à la carte meals, snacks, and local beverages included
  • Dining and beverage availability limited at one or more venues

Not included
  • Premium food items
  • Premium and/or non-domestic beverages
  • Bottled wine

Dining

La Ceiba - This buffet restaurant serves breakfast, lunch, and dinner.

Los Tulipanes - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Living Bar - This bar serves light fare only.

Legends Sport Bar - This sports bar serves light fare only.

Recreation

On Site

  • Spa tub

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Hotel Tukan & Beach Club, Playa del Carmen’s small print

Also known as

  • Hotel Tukan
  • Hotel Tukan Beach Club Playa del Carmen
  • Hotel Tukan Beach Club
  • Hotel Tukan & Beach Club
  • Hotel Tukan & Beach Club Playa del Carmen
  • Tukan
  • Tukan Beach Club
  • Tukan Beach Club Playa del Carmen
  • Tukan Beach Hotel
  • Tukan Hotel
  • El Tukan Hotel Playa Del Carmen

Optional extras

Safes in guestrooms can be used for MXN 19 per night

Breakfast costs between MXN 150 and MXN 350 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 205 reviews

Hotel Tukan & Beach Club, Playa del Carmen
Excellent4.0 / 5
Location, people watching!
Nice place overall.
1 night romance trip
Hotel Tukan & Beach Club, Playa del Carmen
Good3.0 / 5
Worst hotel in the best eara
No internet in the room, only in the loby or the pool. The room smelled of mold, the bed was very uncofortable and hard, also the pillows what maid my 10 night a hall. I got broken mini fridge, they took it for a fix and it never came back, when i aksed whay the guys in the loby sayed that anyway it was'nt suppos to be in the room. For 11 day the room flor was allways dirty and the bed linenings never changed. For this price in this erea of town the hotel was suppse to be a little beter then what i have got
Other trip
Hotel Tukan & Beach Club, Playa del Carmen
Good3.0 / 5
For the price, this hotel is a great deal!
I was a little worried about booking this hotel after reading all the negative reviews, but ultimately, the affordable price and location - right off Quinta Avenida - was too good to pass up. I found the bed to be fine, the internet wifi to be working in my room, and the noise levels to be okay. If anything, because of the tropical nature of the hotel, there were a few mosquitoes I got bit by in the "lobby" area and on my balcony. I would definitely stay here again at the price I paid.
Other trip
Hotel Tukan & Beach Club, Playa del Carmen
Poor1.0 / 5
The worst I ever been
Must pay attention to previous reviews and stay away from this place if you want to enjoy your vacation. The placard smell so much that you have to keep your clothes in your luggage, the room smell, the toilets don't work, the place is dirty, the bed is so hard that is hard to sleep. The manager would not come out to talk to you or address your complaints. But the worst is that they breach the reservation agreement and charge you at check-in instead at check out and therefore wont cancel any days of stay even 48 hours in advance. It is the worst place I ever been
Romance trip
Hotel Tukan & Beach Club, Playa del Carmen
Poor1.0 / 5
Avoid it
I wanted to cancel the last night because I could not stay there any longer. The bed was so hard that it was difficult to sleep, and the drawers smell so bad that we have to keep our clothes in the lugagge. The charge my card in advance despite disclosing that it will be chaged at check out . It was an unhappy stay.
Romance trip

See all reviews

Hotel Tukan & Beach Club, Playa del Carmen

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