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Carlton Palace Hotel, Dubai

5 stars5 stars
Al Maktoum StreetP.O, Box 56262, DubaiUnited Arab Emirates, 800-491-6126
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Excellent4.1 / 5
Room is all right
Great location
Fantastic service
Tasty breakfast
218See all 218 reviews
From 768 reviewsTripAdvisor Traveller Rating

Carlton Palace Hotel, Dubai

Hotel Info: 866-539-8117

from $73
  • Deluxe Single Room
  • Family Room, 2 Bedrooms (Deluxe)
  • Deluxe Room
  • Executive Room
  • Junior Suite
  • Executive Single Room

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Personal motorized watercraft on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Nightclub
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 5
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate living room
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Carlton Palace Hotel is home to one of the largest gymnasiums in Dubai, Dimension Health Club. The facility includes a rooftop swimming pool along with a spa tub, sauna, and steam room. Massage service are available.


On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Personal motorized watercraft on site


  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby

Recent reviews

Excellent 4.1 /5 from 218 reviews

Carlton Palace Hotel, Dubai
Excellent4.0 / 5
Good hotel
The hotel lobby is beautiful and going up and down in the lift is always wonderful due to the beautiful decoration of the different floors. The employees are all very friendly. The room was big and very clean. The breakfast buffet was varied and some dishes changed every day. The bad side is that the hotel is very humid, the room itself smells like humidity, the sugar is stuck by humidity, it feels cold because of humidity... And it also feels cold because the AC in the whole hotel is too cold (is it a way to try to hide the humidity?). But overall it was a good place for a business trip.
1 night business trip
Carlton Palace Hotel, Dubai
Outstanding5.0 / 5
Convenient clean hotel
Stay was great and easy location. Breakfasts were great as well. Check out took at long time as they check room and was charged room tax at the beginning and again at the end of the stay
2 night trip
Carlton Palace Hotel, Dubai
Outstanding5.0 / 5
A welcome safe-haven after a long flight.
A very nice hotel that was very comfortable and quite spacious. The restaurant is in the same building which also had a great breakfast buffet offering American as well as Middle Eastern specialties. I highly recommend it.
1 night romance trip
Carlton Palace Hotel, Dubai
Good3.0 / 5
Can be hardly 5 star
Service wasn't so good. I had to call two times but not working and then I have to be at the reception.
1 night romance trip
Carlton Palace Hotel, Dubai
Outstanding5.0 / 5
Above 5 stars.
Totally satisfied.
3 night trip

See all reviews

Carlton Palace Hotel, Dubai

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