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Carlton Palace Hotel, Dubai

5-star5 stars
Al Maktoum StreetP.O, Box 56262, DubaiUnited Arab Emirates

Luxury hotel with 3 restaurants, near Gold Souk
  • Free WiFi and free parking
Very Good8.0
Great location
Fantastic service
Tasty breakfast
Vibe is not too good
267See all 267 reviews
From 849 reviewsTripAdvisor Traveller Rating

Carlton Palace Hotel, Dubai

from $83
  • Deluxe Room
  • Executive Room
  • xxxxxxxxx
  • xxxSuperior Room
  • Junior Suite
  • Executive Single Room
  • xxx
  • Deluxe Single Room
  • xxxxxSuperior Single Room
  • Family Room, 2 Bedrooms (Deluxe)
  • Family Room

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 11 floors


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours) *


  • Free valet parking


  • Free shopping center shuttle
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Personal motorized watercraft on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Nightclub
  • Health club
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Meeting rooms 5
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate living room
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Carlton Palace Hotel is home to one of the largest gymnasiums in Dubai, Dimension Health Club. The facility includes a rooftop swimming pool along with a spa tub, sauna, and steam room. Massage service are available.


Al Shindagah - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

Al Diwan - This restaurant specializes in Middle Eastern cuisine and serves dinner only.

Sketch - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Al Sharq - Onsite bar.


On Site

  • Fitness facilities
  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Personal motorized watercraft on site


  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby

Carlton Palace Hotel, Dubai’s small print

Also known as

  • Dubai Metropolitan
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Dubai Metropolitan Palace
  • Metropolitan Dubai
  • Metropolitan Dubai Palace
  • Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace Hotel
  • Metropolitan Palace Hotel Dubai
  • Palace Dubai


Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20.00 per accommodation, per night

Optional extras

Rollaway beds are available for AED 150.0 per night

Buffet breakfast is offered for an extra charge of AED 75.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Carlton Palace Hotel, Dubai


  • In Deira
  • Gold Souk - 24 min walk
  • Deira City Centre - 33 min walk
  • Al Ghurair Centre - 7 min walk
  • Palm Islands - 16 min walk
  • Reef Mall - 18 min walk
  • Naif Souq - 19 min walk
  • Deira Clocktower - 21 min walk

Getting around

  • Dubai (DXB-Dubai Intl.) - 13 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 31 min drive
  • Dubai (DWC-Al Maktoum Intl.) - 55 min drive
  • Baniyas Square Station - 14 min walk
  • Al Rigga Station - 16 min walk
  • Free valet parking
  • Airport shuttle (surcharge)
  • Free shopping center shuttle

Carlton Palace Hotel, Dubai

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