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Carlton Palace Hotel, Dubai

5 stars
Al Maktoum StreetP.O, Box 56262, DubaiUnited Arab Emirates, 800-491-6126
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Excellent4.1 / 5
Service
Fantastic service
Location
Great location
Breakfast
Tasty breakfast
Vibe
Decent vibe
189See all 189 Hotels.com reviews
From 729 reviewsTripAdvisor Traveller Rating

Carlton Palace Hotel, Dubai

Hotel Info: 866-539-8117

from $103
  • Deluxe Single Room
  • Family Room, 2 Bedrooms (Deluxe)
  • Deluxe Room
  • Executive Room
  • Junior Suite
  • Executive Single Room

At a glance

Key facts

Hotel size

  • This hotel has 212 rooms
  • This hotel is arranged over 11 floors

Arriving/leaving

  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements. A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom. For further details, please contact the property using the information contained in your confirmation email.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free valet parking

Offsite

  • Free shopping center shuttle

Also known as

  • Dubai Metropolitan
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Dubai Metropolitan Palace
  • Metropolitan Dubai
  • Metropolitan Dubai Palace
  • Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace Hotel
  • Metropolitan Palace Hotel Dubai
  • Palace Dubai

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of AED 75.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

WiFi is available in public areas for AED 40 (rates may vary)

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Health club
  • Spa treatment room(s)
  • Spa tub
  • Personal motorized watercraft on site
  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby
  • Steam room
  • Sauna
Working away
  • Business center
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • ATM/banking

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Bathtub only
  • Bidet
  • Designer toiletries
  • Hair dryer
Be entertained
  • TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Metropolitan Palace Dubai is home to one of the largest gymnasiums in Dubai, Dimension Health Club. The facility includes a rooftop swimming pool along with a spa tub, sauna, and steam room. Massage service are available.

Dining

Al Shindagah - This coffee shop serves breakfast, lunch, and dinner. Open 24 hours.

Al Diwan - This restaurant specializes in Middle Eastern cuisine and serves dinner only.

Sketch - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.

Al Sharq - Onsite bar.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Golf lessons available nearby
  • Golfing nearby
  • Parasailing nearby

Carlton Palace Hotel, Dubai’s small print

Also known as

  • Dubai Metropolitan
  • Hotel Metropolitan Palace
  • Metropolitan Palace Dubai Hotel
  • Carlton Palace Hotel Dubai
  • Carlton Palace Hotel
  • Carlton Palace Dubai
  • Carlton Palace
  • Dubai Metropolitan Palace
  • Metropolitan Dubai
  • Metropolitan Dubai Palace
  • Metropolitan Palace
  • Metropolitan Palace Dubai
  • Metropolitan Palace Hotel
  • Metropolitan Palace Hotel Dubai
  • Palace Dubai

Policies

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Tourism fee: AED 20 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of AED 75.00 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of AED 100 per vehicle (one way)

WiFi is available in public areas for AED 40 (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 189 reviews

Carlton Palace Hotel, Dubai
Excellent4.0 / 5
price was good, clean spacious hotel
Concierge staff was helpful, as was the housekeeping staff.
8 night trip
Carlton Palace Hotel, Dubai
Poor1.0 / 5
Horrible hotel
I would try to avoid this hotel in the future, everything was bad. There are much better hotels with similar prices nearby, the Shareton Dubai creek is one.
2 night business trip
Carlton Palace Hotel, Dubai
Excellent4.0 / 5
Good price
Good loction Larg room Nice employee
1 night business trip
Carlton Palace Hotel, Dubai
Outstanding5.0 / 5
Mini marble Palace
The hotel is beautiful and clean. Excellence service. Impeccable business manner. The food is delicious.
1 night romance trip
Carlton Palace Hotel, Dubai
Outstanding5.0 / 5
Beautiful hotel
The service was excellent and the staff were friendly and always helpful.
4 night romance trip

See all reviews

Carlton Palace Hotel, Dubai

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