Guests
All properties in Chicopee, Massachusetts, United States of America

Quality Inn Chicopee - Springfield

Chicopee hotel in shopping district

  • Free continental breakfast, free WiFi, and free parking
From
$88

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

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  • Quality Inn Chicopee - Springfield
  • Quality Inn Chicopee - Springfield
  • Bathroom
  • Exterior
  • Quality Inn Chicopee - Springfield
Quality Inn Chicopee - Springfield. Image 1 of 29
1 / 29Quality Inn Chicopee - Springfield
463 Memorial Dr, Chicopee, 01020, MA, United States of America
6.6.Good.
  • Room reeked of stale cigarettes. Room carpeting filthy. Couldn’t wait to get out of there

    May 12, 2022

  • No idea how this hotel can have the rating it does. Should be a 0 out of 10. Extremely…

    Mar 25, 2022

See all 544 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 48 hours
  • Protective clothing is available to guests
  • Masks are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
Easy parking
Convenient
Quiet
Shopping
  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 100 guestrooms
  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Private bathroom
  • Premium TV channels
  • Cable/satellite TV service

What’s around

  • Chicopee Falls Dam - 18 min walk
  • Chicopee Memorial State Park - 20 min walk
  • Springfield Museums - 5.7 mi / 9.1 km
  • MGM Springfield - 6 mi / 9.7 km
  • Naismith Memorial Basketball Hall of Fame - 6.4 mi / 10.3 km
  • Mount Holyoke College - 6.4 mi / 10.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Accessible, Non Smoking

What’s around

Landmarks

  • Chicopee Falls Dam - 18 min walk
  • Chicopee Memorial State Park - 20 min walk
  • Springfield Museums - 5.7 mi / 9.1 km
  • MGM Springfield - 6 mi / 9.7 km
  • Naismith Memorial Basketball Hall of Fame - 6.4 mi / 10.3 km
  • Mount Holyoke College - 6.4 mi / 10.3 km
  • Holyoke Mall - 6.4 mi / 10.3 km
  • Indian Motorcycle Museum - 3.7 mi / 6 km
  • Holyoke Heritage State Park - 3.9 mi / 6.2 km
  • Canal Gallery - 4.2 mi / 6.8 km
  • Wistariahurst Museum - 4.3 mi / 6.9 km

Getting around

  • Logan International Airport (BOS) - 97 min drive
  • Bradley Intl. Airport (BDL) - 35 min drive
  • Westfield, MA (BAF-Barnes Municipal) - 20 min drive
  • Holyoke Station - 12 min drive
  • Springfield Union Station - 14 min drive
  • Northampton Station - 23 min drive
map
See on map
463 Memorial Dr, Chicopee, 01020, MA, United States of America

At a glance

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • Free continental breakfast daily
  • Coffee/tea in a common area

Things to do

  • Fitness facilities

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • ATM/banking
  • Designated smoking areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public restroom
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed-captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children and extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 10.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25 per pet, per night

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards and cash.

State tax ID - C0008350610

State tax ID - C0008350610

Also known as

  • Quality Chicopee/Springfield
  • Quality Chicopee Springfield
  • Quality Inn Chicopee Springfield
  • Quality Inn Chicopee - Springfield Hotel
  • Quality Inn Chicopee - Springfield Chicopee
  • Quality Inn Chicopee - Springfield Hotel Chicopee
  • Quality Chicopee/Springfield Chicopee
  • Quality Inn Chicopee/Springfield
  • Quality Inn Chicopee/Springfield Chicopee
  • Quality Inn Chicopee-Springfield
  • Quality Chicopee-Springfield

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Quality Inn Chicopee - Springfield does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, pets are welcome. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
  • Yes. Nearby restaurants include Denny's (4-min walk), Chick-fil-A (5-min walk), and Chipotle Mexican Grill (7-min walk).
  • No, this hotel doesn't have a casino, but MGM Springfield (17-min drive) is nearby.
  • Maintain your daily exercise routine at the gym.
6.6.Good.
  • 4.0.Fair

    Place seemed like a meth house people hang out in there cars in the parkinglot and just not a nice place. Staff didnt even remember they gave me and and my son the room. We were relaxing in our room and someone came in with a key and said this is the room we are suppose to have. I would never recommend this place to anyone!

    Jason, 1 night family trip, Feb 4, 2022

    Verified Expedia guest review

  • 8.0.Very Good

    Great customer service! Very friendly at the front desk.

    David, 1 night trip, Feb 1, 2022

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Liked the room. Good size and easy to manuver since my brother has cataracts. The manager I believe is Krizia. Very helpful with anything I needed! Front desk was friendly. Housekeeping is a little off though.

    Pilar, 14 night family trip, Jan 16, 2022

    Verified Expedia guest review

  • 4.0.Fair

    Too expensive for what they have. Not clean bad smell. Shower curtain and tub was full of mildew.

    Zulma, 1 night romance trip, Dec 31, 2021

    Verified Orbitz guest review

  • 10.0.Exceptional

    The manager on duty who I believe is Krizia was awesome. Helpful in things from towels to the cable being down. Housekeeping is a little off.

    Pilar, 18 night business trip, Dec 29, 2021

    Verified Expedia guest review

  • 8.0.Very Good

    A reasonable place

    Have stayed here before not a high end place but good for the $$.

    James, 1 night trip with friends, Dec 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    This motel is badly out of date with its furniture and fixtures and the landscaping is abysmal. It requires some map refurbishments and upgrades. I will never book again at Quality Inn.

    Daniel, 1 night family trip, Nov 27, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    A pit. First experience was with the three S's: surly, smiling (the only nice one), and sullen. After five brutal hours of traffic, I asked surly if she could possibly check is in at 2:30, rather than 3:00 PM. Without looking at her housekeeping report, or making eye contact, she said "No. Come back later. 30 min later. Smiling actually made eye contact and looked like she was glad to see us. "No problem." The property was, in a word, filthy. Used dental cleaners on the carpeting in the hall, black mold in the bathroom, rusty fixtures in the shower, unpainted plastering in the room. And the list went on. When we couldn't get the shower to work, I tried to call the desk, but the phone wouldn't work, so I walked down to the desk and met sullen. As though it was an imposition, she trudged down to our room, conformed that the phone indeed wasn't working, then struggled to get the exposed plumbing to turn on. Big sigh, and she was gone. My siggestions: the owner clearly hasn't inspected his property in months. if ever. Either that, or he just doesn't care about his property. His staff (except for smiling) was an embarassment. Virtually no maintenance apparent. Standing garbage overflowing in the parking lot. If the conditions of the property are acceptable to ownership, they are the equal of a flophouse or a homeless shelter. The real crime was charging a premium rate ($175/2 nights) for a poorly managed, poorly kept property. It needs to be closed.

    Frank, 2 night romance trip, Nov 27, 2021

    Verified Travelocity guest review

  • 2.0.Poor

    The front desk clerk was very friendly but the room was horrible and there was a smoker sharing the same vent that made it smell horribly of cigarette and pot smoke. The breakfast was a horrible stack of plastic wrapped pastry

    gilbert, 1 night trip, Nov 6, 2021

    Verified Expedia guest review

  • 6.0.Good

    Check in was quick and friendly. Bathroom was grody- sink and tub dirty. Towels were stained. The water had a smell to it. Beds were fine. Super loud ice machine and other guests. The door rattled all night.

    Cristina, 1 night family trip, Nov 6, 2021

    Verified Expedia guest review

See all 544 reviews